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Thank you so much I am still learning designer, and had built up the design as I developed the concept. By changing the grouping, I now have what I wanted. So I am very grateful. CRG

Here is the file - no doubt I have put something where I shouldn't, so please advise kindly if I c***ed up. CRG 4449_ticket_2017.afdesign

I have a design which I wanted to print. It didn't work, so I exported it as a pdf - same problem. I attach a screen dump of the publication and the pdf file which resulted. I am back to page plus for the time being CRG 4449 ticket 2017 .pdf

I clicked on the links and all I got was an ad for the workbook which I already have. Cannot find the ezine anywhere

and a good English sense of Humour as well. Pity he keeps spelling words wrong (sorry humor) CRG

I really like designer, and for many items that I had previously used PagePlusX9, I am transferring them to AD. If I copy the text frame to AD, It often comes out as several items, and they are not text frames. If I create a text frame in AD and then copy and paste the text, it comes out as a different size and a different font. This is unfortunate. I really hope when APublisher comes out, the transfer will be easier. C R Goss

I have Page Plus X9 (both 32 and 64 bit editions), having been a user of PP since version 1 The 64bit version cannot use Excel spreadsheets for its data source, whilst the 32 bit can. I use the spreadsheet to be able to visually place table plans which are then merged to provide menu/place setting cards. I cannot do that with the sdb serif databases. So Serif, please ensure that the Affinity Publisher 64 bit can use Excel spreadsheets. Thank you C R Goss

I want to create a border to a menu card with the chain image. It works perfectly other than I wish to constrain it to straight lines along the margins with 90 degree turns at the corners. I haven't yet worked out how to do this as it seems to be freeform and the alt, shift, control keys do not seem to keep it to the 90% angles. Or am I doing something wrong. At the moment the only was I can see to do it, is to use the node tool and amend each link - a long annoying job. Thanks CRG

Serif you may wish to amend the price as published on your website. By stating that the price is 29.99 including VAT at 5.00 you are laying yourselves wide open. As Exports to the Channel Islands are rated at zero%, you cannot arbitrarily amend the price to 29.99.

I think HMRC would be very interested in Serif's interpretation of their rules - which clearly state 'The text in this box has the force of law'. Whilst in my case it is only £5, that is not the point. Serif are not applying the VAT rules according to the Law, and I cannot believe that they would open themselves up in this way. I want the product so will have to pay 29.99, but I would not be surprised if HMRC come knocking on Serif's door! CRG

HMRC Published VAT rules 2.1 What is meant by VAT zero-rating? A zero-rated VAT supply is one which is subject to VAT but where the VAT is at 0%. 2.2 Why does zero-rating apply to exports? VAT is a tax levied on goods and services consumed in the EC. When goods are exported they are ‘consumed’ outside the EC and to impose VAT on such goods would be contrary to the purpose of the tax. Therefore, the supply of exported goods is zero-rated provided certain conditions are met. 2.4 What is meant by ‘an overseas person’? This means a person or company who is not resident in the UK or has no business establishment in the UK from which taxable supplies are made, or is an overseas authority. 2.7 Which countries are part of the UK for VAT purposes? The UK consists of England, Scotland, Wales, Northern Ireland and the waters within twelve nautical miles of their coastlines. Although the Isle of Man has its own VAT authority, sales to the Isle of Man are treated as any other sale within the UK. The Channel Islands are part of the Customs territory of the EC, but are outside the EC, including the UK, for fiscal (VAT) purposes. Supplies of goods sent to the Channel Islands are regarded as exports for VAT purposes and may be zero-rated if the conditions set out in paragraph 3.3 or 3.4 are met. See paragraph 7.12 for information about evidence of export of goods to the Channel Islands. I don't think the rules can be any clearer - so why are Serif (and Apple Mac) flouting the UK Government rules? I am ready to buy right now at 24.99........... C R Goss

Dear Patrick There is a fundamental situation here. You should NOT be paying the VAT to the government on non-UK orders. You should charge it at ZERO VAT and I pay the net amount. Simple. I have copied the VAT rules to your sales dept. The 20% discount is a red herring. I am still paying you the same amount as you are getting on UK orders except on those you are paying £5 to HMRC. You DO NOT HAVE TO PAY IT ON NON-UK ORDERS. Therefore you should only charge me £24.99 and you receive all of it, instead of charging £29.99 and paying £5 in tax - net result £24.99. I am not in the UK and do not pay tax to the UK. Kindest regards C R Goss

No that hasn't changed. The UK has specific VAT rules that covers the Channel Islands etc, and the sales should be charged at zero tax CRG

I have been a user of pageplus since version 1 and also use draw plus, photoplus, impactplus, movieplus - yes I am a Serif fan. I have been offered Designer at £29.99 which includes VAT. I live in Jersey - not in the UK or Europe so no VAT. But attempts to get it at the correct price of £24.99 are meeting with zero response. Come on Serif - you have always charged me net of VAT in the past - why the change CRG

Example attached - look at the six and the nine