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Jampes reacted to NathanC in [FIXED] Recent Windows 10/11 crashing when when searching fonts, placing images, updating resources…
If the Affinity apps are crashing when typing into the Font selection box please uninstall the following updates dependant on your version of Windows:
Windows 11: KB5017264, KB5017267, KB5017271, KB5017859, KB5018341, KB5018546, KB5018859, KB5020695, KB5020617
Windows 10: KB5013887, KB5017262, KB5017266, KB5017858, KB5018329, KB5018543, KB5018544, KB5018545, KB5020613
Some users have also reported crashes/issues when placing images, updating resources, adding pages, amending table columns and converting colour profiles. If you're suddenly experiencing crashes when performing actions which worked previously it is also recommended that these updates be uninstalled.
If you're unsure on how to uninstall these updates, please follow the below:
Press the Windows Key + R and enter 'Control Panel' Go to 'Uninstall a program' Select 'View Installed updates' Find the associated KB number, right click and select 'Uninstall' Restart your PC On Windows 11 you may need to press the Windows Key and search for 'Uninstall Updates'. You will then be able to uninstall the relevant update.
This update can then be hidden to prevent it being installed with future updates by following the guide in the link below.
https://pureinfotech.com/show-hide-updates-windows-11/
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Jampes got a reaction from dominik in Crash by loading font
It works !!! Thank You very much ! I clear all the datas and APub run again ! Wonderfull !
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Jampes reacted to kl-ing. in Affinity Publisher Public Beta - 1.7.0.192
Hi there,
yesterday I tried to update my well running .162-version to the recent .172-version. Unfortunately, since that, the software does not run anymore.
When trying to start the software via desktop icon or .afpub-file, the new (rectangle) loading banner appears. That continues to "Loading fonts ...". Then the loading banner disappears and nothing more happens.
My machine is a Windows 10 Pro with 64-bit.
After I recognized and checked that nothing worked, I deinstalled the software and tried to install the older .162-version. Installed successfully. I clicked on the icon, the old round loading banner appeared, BUT now, after "Loading fonts ..." it also did not run anymore.
I deleted all the temporary system files on the system, but without any success. I suppose, that the software is doing some changes in the deeper registry, so that there will stay some file traces at the system.
Finally, I can not work with my machine with Affinity Publisher in any version. Despite all warnings, there is some important productive stuff, I cannot work with today. But this is MY problem.
After all: I would be REALLY glad, if you could fix this bug. Best wishes.