Hilary

I am happy to hear that these days are celebrated in England. Thank you for letting me know.

No; the post was posted. I saw it. Thank you for your concern and for letting me know you are not a Serif employee. In fact, after having posted that last post in response to yours, I noticed that both of the forum accounts you referenced had received similar warning about these Ukraine hackers who apparently have nothing better to do with their time than to hack accounts that no reasonable hacker using any terrestrial language would suspect of containing juicy personal information. This, within 24 hours of my downloading the latest version of Affinity. Never having been accused of being a paranoid schizophrenic, I can't help but ponder the connection between the download and subsequent "hacking attempts." And now I'm really angry. Thank you for the response, again.

This time I'm taking a screenshot. I responded to this post yesterday evening, approximately eleven hours ago GMT-5. At length. The post disappeared. I asked for your help in reclaiming my "American" account. Please let me know if you can help me.

Yes. And I haven't used this forum in many months, nearly a year.

I have changed the password associated with the email address at which I received the "warning." I don't know if it's too late. The originating email address of the warning was "support@seriflabs.com," which, at least according to Verizon, doesn't exist. BUT I DID NOT CLICK ON THE RADIO BUTTON IN THE EMAIL. I WENT TO THE FORUMS THE OLD-FASHIONED WAY, TYPED IN MY USER-NAME, "AMERICAN," CLICKED ON THE AUTO-FILL (CORRECT) PASSWORD--AND SAW THAT THE ACCOUNT WAS LOCKED. AFTER THREE TRIES, I WAS LOCKED OUT FOR 15 MINUTES. WHAT WAS WORSE, WHEN I CREATED A NEW PASSWORD, MY REAL FIRST NAME WAS GENERATED AS THE FORUM PROFILE NAME. Look, for the past thirteen years, private talk among me and some other Serif users at times addressed our mutual perplexity that Adobe never sued Serif for at least the appearance of appropriating a huge swath of its software. One of my forum friends postulated that Serif might be related to our two governments. What did I care? I know they're into all my stuff anyway, so devil take the hindmost, I figured. But I did NOT click on any link. And my "American" account WAS locked out. And my first name did NOT appear on the "American" profile. Sweet Jesus, i just would appreciate someone telling me what the heck might be going on. I CANNOT CHANGE THE PASSWORD TO "AMERICAN" BECAUSE SOMEONE HAS ALTERED IT. I NO LONGER HAVE ACCESS TO THE ACCOUNT. Thank you.

Dear God. But then why wasn't I able to log onto my account when I accessed the account by typing in the forums.serif.com URL? I did not click on the radio button in the email warning.

My user name is "American." I input the correct password when I received an email from Serif telling me Ukraine-based people attempted to enter my account. This is laughable for so many reasons, but I'm not laughing. It's one thing to receive an email from Serif telling you an attempt has been made to break into your account; it's entirely another to find that the alleged attempt was more likely a resounding success. (This is the second time I have received a warning about identical hackers.) I want my user name back! I chose it two years ago; I have a posting history--at one time extensive; I should not lose access to it. Thank you for any help that can be given. The absurdity of believing any personal or financial information will be harvested here is beyond cray-cray. But I'm still not laughing.

Will there be Undo/Redo icons?