Dullard

Sorry, the Brother that won't work is a Brother MFC-5890CN, but I have checked it and it works on other programmes

The printer which does not crash is an Epson PX720WD Cheers Jon. Good luck with the Brother one!

Hi Jon - attached is the doc - it's just text and a simple menu 0n 100x150 card, so as simple as can be! I have clicked the "Send Crash report" box on each failure. vijal menu.afdesign

Hi - For info. I have drawn up a simple menu card. If i try to print on my Epson, no problem. I also have a Brother, and if I try to print the same document on this, I get an error box pop up stating: Unhandled Exception Error 0x80004003 I then have to close the programme. The drop-down detail box on close-down has this info: Problem signature: Problem Event Name: CLR20r3 Problem Signature 01: Designer.exe Problem Signature 02: 1.5.0.4 Problem Signature 03: 577681c0 Problem Signature 04: Serif.Interop.Persona Problem Signature 05: 1.5.0.4 Problem Signature 06: 577681a2 Problem Signature 07: 59cf Problem Signature 08: 0 Problem Signature 09: System.NullReferenceException OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 2057 Additional Information 1: eb66 Additional Information 2: eb66ceaf2b84bee5fb1e9fe5f8f65343 Additional Information 3: 26be Additional Information 4: 26be0941952e5092ba45aa66a0d49b50 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt

Hi Mark - Two updates on that link - one says not applicable to my computer, the other says already installed. Sorry Chris - can't make any more posts until tomorrow due to your forum limit of 5 a day! So this is what i wanted to reply to your next post: Hi Chris - You may don the detective's Deerstalker. Although the C++ redistributable was shown as being there, it must have been corrupted because it would not repair. I downloaded a fresh version from your link, and now Affinity opens! Thank you - I can now have a look at your handiwork. Thanks to you and your colleagues for everything

Hi - Update set to Auto, so should be smack-bang up to date. Last update was last night.

Hi- OK, so.... Downloaded and installed Microsoft.NET Framework for the link provided It installed fine. Tried to install Affinity again. First up I got a window pop up saying Prerequisite installation C++ redistributable. This then disappeared and another window popped up in its place saying "Prerequisite installation failed" I clicked on the install icon again, to try installing once more. the installation Window came up and it started the install. Ran all the way through to "Finish", which i clicked. I then clicked on the desktop icon it had created and got a window saying "Designer has stopped working. I uninstalled the programme and went through the entire process again, with the same end result, although on the second attempt, I did not get the window stating that C++ installation had failed. In the detail drop-down on the failure window was this: Problem signature: Problem Event Name: APPCRASH Application Name: Designer.exe Application Version: 1.5.0.2 Application Timestamp: 5773d990 Fault Module Name: KERNELBASE.dll Fault Module Version: 6.1.7601.23418 Fault Module Timestamp: 5708a89c Exception Code: e0434352 Exception Offset: 000000000001a06d OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 2057 Additional Information 1: 7ccb Additional Information 2: 7ccb2fa98342573c8a26d5624a3b51e6 Additional Information 3: 190f Additional Information 4: 190f20a13b45e928ac5633f14be8f0f1 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt

Windows 7 Professional SP1

Hi - Got the Beta Download this morning, and tried to install it immediately. Yes, I am that excited. Downloaded fine, but the first step on install is a window saying: Installing Prerequisite: Microsoft.NET Framework. The green loading bar gets to halfway (very slowly I should point out) then just hangs. I have to use Task Manager to close it down. I have tried shutting down, restarting and trying again - same result.