[Affinity v2 Apps Won't Launch in Windows 10]

@Pauls You have cracked it my friend!

When I tried to make the zip for you I was getting an error on one file WebCoatedSWAP2006Grade5.icc

So I removed it from the folder and now EUREKA it works!

Thank you so much for all your help.

I hope this thread helps other users with this issue.

[Affinity v2 Apps Won't Launch in Windows 10]

@Pauls No luck I'm affraid. 

[Affinity v2 Apps Won't Launch in Windows 10]

OK @Pauls

I'll give it a try.

[Affinity v2 Apps Won't Launch in Windows 10]

I ran a hardware test on my GPU to make sure it is OK.

[Affinity v2 Apps Won't Launch in Windows 10]

Hi @Pauls

I have done this a few times. Tried it with Intel diabled and with Nvidia disabled.

Each time I get the same results.

Did you see my message that Affinity V1 apps run fine?

This issue only seems to be affecting Affinity V2 apps and nothing else on my laptop.

Even my GPU heavy programs like Resolve and Blender are fine. Very strange.

[Affinity v2 Apps Won't Launch in Windows 10]

Log.txt

[Affinity v2 Apps Won't Launch in Windows 10]

Application: Photo.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.SEHException
   at <Module>.Serif.Interop.Persona.ColourProfileManager.LoadProfiles(Serif.Interop.Persona.ColourProfileManager*)
   at Serif.Interop.Persona.Services.InteropService.Initialise()
   at Serif.Interop.Persona.Application.OnServicesInitialised(Serif.Interop.Persona.Services.IServiceProvider)
   at Serif.Affinity.Application+<OnServicesInitialised>d__100.MoveNext()
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at Photo.Application.Main(System.String[])

[Affinity v2 Apps Won't Launch in Windows 10]

Here you go @Pauls

Thank you

Murph

36342109-ad06-4faa-bcf4-82c843161e18.dmp

[Affinity v2 Apps Won't Launch in Windows 10]

I just disabled the Nvidia Card and rebooted.

Still crashing on startup.

[Affinity v2 Apps Won't Launch in Windows 10]

In the log.

The GPU I have is the GTX 960m

NVIDIA GeForce GTX 960M
    Version: 31.0.15.5123
    IsHardware: Yes
    Supports D3D12 Feature Level 12.0: No
    HardwareID: PCI\VEN_10DE&DEV_139B&SUBSYS_39780000&REV_A2
    LUID: 0x3EDB5A

I will try disabling and let you know. 

[Affinity v2 Apps Won't Launch in Windows 10]

Application: Photo.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.SEHException
   at <Module>.Serif.Interop.Persona.ColourProfileManager.LoadProfiles(Serif.Interop.Persona.ColourProfileManager*)
   at Serif.Interop.Persona.Services.InteropService.Initialise()
   at Serif.Interop.Persona.Application.OnServicesInitialised(Serif.Interop.Persona.Services.IServiceProvider)
   at Serif.Affinity.Application+<OnServicesInitialised>d__100.MoveNext()
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at Photo.Application.Main(System.String[])

[Affinity v2 Apps Won't Launch in Windows 10]

Thank you Paul

 

Here is the Log.txt

Log.txt

[Affinity v2 Apps Won't Launch in Windows 10]

I tried a little experiment.

I installed my old Affinity V1 apps and they work fine.

I don't know if this is helpful.

[Affinity v2 Apps Won't Launch in Windows 10]

Application: Photo.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.SEHException
   at <Module>.Serif.Interop.Persona.ColourProfileManager.LoadProfiles(Serif.Interop.Persona.ColourProfileManager*)
   at Serif.Interop.Persona.Services.InteropService.Initialise()
   at Serif.Interop.Persona.Application.OnServicesInitialised(Serif.Interop.Persona.Services.IServiceProvider)
   at Serif.Affinity.Application+<OnServicesInitialised>d__100.MoveNext()
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at Photo.Application.Main(System.String[])

[Affinity v2 Apps Won't Launch in Windows 10]

[Affinity v2 Apps Won't Launch in Windows 10]

Quick update:

I got the drivers for the onboard GPU and it is now where it should be in Device Manager.

I removed SuperDisplay Virtual Adapter as I no longer use it.

I now have a monitor in my Colour Manager.

 

Feels like I am moving forward.

Affinity Apps are still not starting. 

 

 

 

[Affinity v2 Apps Won't Launch in Windows 10]

[Affinity v2 Apps Won't Launch in Windows 10]

The monitor is there but there is the strange Video controller thing there.

I have updated Nvidia drivers to the latest.

[Affinity v2 Apps Won't Launch in Windows 10]

Lenovo Laptop

Intel i7

Nvidia GeForce 960

16GB Ram

1TB SSD

[Affinity v2 Apps Won't Launch in Windows 10]

Thank you Otto

I only seem to have profiles for printers and scanners.

Not one for my display.

I just checked on a different laptop and that has one.

The identify display button does not seem to have any effect either.

[Affinity v2 Apps Won't Launch in Windows 10]

Hi Paul

Just looking at that and there seems to be no listing for the monitor.

Maybe that's the issue?

Thank you so much for your help with this.

[Affinity v2 Apps Won't Launch in Windows 10]

Application: Publisher.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.SEHException
   at <Module>.Serif.Interop.Persona.ColourProfileManager.LoadProfiles(Serif.Interop.Persona.ColourProfileManager*)
   at Serif.Interop.Persona.Services.InteropService.Initialise()
   at Serif.Interop.Persona.Application.OnServicesInitialised(Serif.Interop.Persona.Services.IServiceProvider)
   at Serif.Affinity.Application+<OnServicesInitialised>d__100.MoveNext()
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at Publisher.Application.Main(System.String[])

Is this the part you need?

[Affinity v2 Apps Won't Launch in Windows 10]

3 minutes ago, Pauls said:

yes - you'll find them in the windows event viewer 

I have the event viewer open could you please advise where I should be looking for you?

[Affinity v2 Apps Won't Launch in Windows 10]

1 minute ago, Pauls said:

do you have an windows event log of a failed run up attempt we can investigate.

Is that different from the crash log?

[Affinity v2 Apps Won't Launch in Windows 10]

18 minutes ago, Pauls said:

did you do a complete new install of windows?

Yes I did, No change I'm afraid.