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emmrecs01

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  1. Like
    emmrecs01 reacted to garrettm30 in Publisher Beta Released Far too Early   
    This one comment, as others have pointed out, was the clue to me that you are not actually looking for beta software.
    As a more general response, whether you want to label this as beta or something closer to an alpha, the truth is that the way it was opened up to the community has allowed the community to have much input in the direction of development of the app prior to its official launch. The different beta versions have shown many hundreds (or thousands even) of changes and improvements because Serif has asked for and listened to feedback from the community.
    If that is not what you are looking for, then you should probably skip the beta altogether and wait for the first "finished" product, or even better, the second or third release as it matures. For the rest of us, we are grateful that we can have a part in development of an app that in the end will be more useful to us because we could be in communication with the developers.
  2. Like
    emmrecs01 got a reaction from Leigh in Integration with 3rd party : Antidote   
    Hi, welcome to the Affinity forums.
    I am NOT a Serif employee but I would suggest you repost to the dedicated Customer Service area of the forum, taking particular notice of this pinned post.
    HTH
    Jeff
  3. Like
    emmrecs01 got a reaction from stokerg in colour fault   
    Hi, welcome to the Affinity forums.
    What you are seeing is almost certainly caused by an incorrect monitor profile being the current default on your computer.  There are a number of posts showing the same problem as yours.  If you read this thread you will find the reason and a solution to the problem, but do make sure you read the whole thread!
    HTH
    Jeff
  4. Like
    emmrecs01 reacted to Anyuu in colour fault   
    Ah yeah that solved my problem,
    thank you very much!
  5. Like
    emmrecs01 got a reaction from Mark Ingram in Duet Display can't work with Affinity Designer on Windows 10   
    Hi, welcome to the Affinity forums.
    Please see this post which is pinned at the top of this forum area.
    Jeff
  6. Thanks
    emmrecs01 reacted to drMagic in Menu bar list appears on the left   
    Jeff, thank you, you just made my day.
    I did this, if someone needed it, and it works:
    "If your Tablet PC Settings are already in place you can just go to the Control Panel and search for Tablet PC Settings. Open these settings and click the Other tab and set the Handedness to Left-handed".
    Thank you,
    Steven
  7. Like
    emmrecs01 got a reaction from drMagic in Menu bar list appears on the left   
    Hi.
    I think this Microsoft article will provide a solution for you!  Although it is stated to be for Windows 7 it also applies to Win 10.
    HTH
    Jeff
  8. Like
    emmrecs01 reacted to Alfred in Will Affinity Publisher load PagePlus files?   
    I don’t know about FreeHand, but Serif have made it quite clear that they will only add IDML import, not INDD import, to the Affinity range. I don’t think that’s so very different from only offering PDF import, not PPP import, for PagePlus files.
  9. Like
    emmrecs01 reacted to carl123 in Lost serial key   
    More like a matter of bad customer attitude.
  10. Like
    emmrecs01 got a reaction from alison black in Exporting images no longer works with Affinity Photo.   
    @alison black
    I am NOT a Mac user so any advice I can offer may well be completely inappropriate for your situation, but I suspect you will need to provide at least two additional pieces of information:
    Details of the exact Export settings you are using, a screenshot would be very useful, especially the "More" options One of your original image files, i.e. the file before you attempt to resize or export it.  All the above will allow other users to test your workflow on their computers and, most likely, suggest where things are now "going wrong" for you and how to correct them.
    Jeff
  11. Like
    emmrecs01 reacted to Patrick Connor in Is there a reason why Mac and PC version requires separate licenses?   
    To clarify. We cannot offer those who buy from the Mac app store or Microsoft store an alternative license as we do not know who they are, so swapping is not an option. We are not going to charge a different price for our Affinity store version. To allow customers of the Affinity store version to swap but not Mac app store owners to swap would be unfair on our early adopters who had no choice of how to purchase. This is a fair system.
  12. Like
    emmrecs01 reacted to MikeW in Fully editable text for export   
    There is only one true means of making files that are truly compatible where clients are concerned: use the same application and, when it matters, the same version of that/those application(s).
  13. Like
    emmrecs01 reacted to carl123 in Looking for   
    1.6 is the current version
    1.7 is well into its beta testing and expected to be released "soon"
    If you buy version 1.6 now, you get the 1.7 version for free when it is released
    You will also get versions 1.8 and 1.9 for free when released
    You will only need to pay for the next major upgrade, which will be version 2.x but upgrading to version 2.x will be optional. Your current version will continue to work and if it does what you want you can choose not to upgrade to version 2.x
    Version 2.x (in my opinion) will not be ready anytime in the next year and conceivably could be 2 to 3 years away, so I think you are safe purchasing the product now and getting your money's worth  
  14. Haha
    emmrecs01 reacted to StevenS in Refund Request   
    Sorry for the typos (which I've now corrected), I've had a week off. Please give a few weeks to get back up to optimum speed 
  15. Like
    emmrecs01 reacted to R C-R in When will there be a guide to acceptable Photoshop Plugins?   
    Considering that there are hundreds of PS plugins in existence, that a lot of them are not cross-platform compatible to begin with, that some of the older ones don't even work with recent PS versions, & that they all were originally written specifically for the PS plugin architecture, I don't think there is anything 'benevolent' about saying it is amazing that a few/lot/some do work in Affinity Photo.
  16. Thanks
    emmrecs01 got a reaction from Patrick Connor in Migrating to Affinity products.   
    Welcome to the Affinity forums.
    Not sure, but I know there have been some recent updates to the apps requirements that mean some quite specific configurations for Win 7.
    Yes.  I have PPX9, PhPX8 and DPX5 all running well on Win 10.
    No, unfortunately!  The Affinity file format and those for the legacy Plus range are completely different.  The only way to be able to open files from the older range in the new range is to export from those older ones as .pdf files. 
    HTH
    Jeff
  17. Like
    emmrecs01 reacted to R C-R in Serif promotion   
    If that assistant really knew what they were talking about, they would know that the minimum system requirements are nothing more than that: the absolute minimum for the software to function. They should also know that almost all apps will perform much, much better on systems that significantly exceed those minimum requirements, even when that is not explicitly stated anywhere in the software's promotional info.
  18. Like
    emmrecs01 reacted to Patrick Connor in Affinity being bought by Adobe??   
    We can neither confirm nor deny this and have asked the Mercury to remove the article at this time. 
  19. Like
    emmrecs01 got a reaction from Alfred in Questions about Affinity purchase   
    Hi, welcome to the Affinity forums.
    When you buy any one or more of the Affinity apps, whether Designer, Photo or the forthcoming Publisher, your licence entitles you to ALL updates to the current version number of the software you own.  All of the apps are currently at "Version 1" so any update to version 1 is free to download.  Only when, at some (potentially quite distant) future time, Serif release "Version 2" of any of the apps, will you need to decide whether to buy the upgrade or simply stay with the version you then have.
    HTH
    Jeff
  20. Like
    emmrecs01 reacted to Alberto in Goodbye Affinity Photo   
    It's a great software for so little people.
  21. Like
    emmrecs01 reacted to Patrick Connor in Contact Us   
    The best place for asking software questions, reporting bugs and requesting features is right here on our forum – this is where we all hang out:
    If you haven't already done so make an account to post on these forums (this forum uses an independent login and not the same as an affinity store account).
     
    Customer Service

    Our customer service team will be happy to help with any questions or problems relating to orders, payments or your account.
    To contact our Customer Service Team online, Affinity customers can email affinity@serif.com. We will aim to get back to you within 1 working day.
    However, if you would prefer to speak to a Customer Service representative, you can call us on:
     
    UK customers: 0845 345 6770  Monday to Thursday - 9.30am to 6.00pm GMT
                               Friday - 9.30am to 5.30pm GMT
    US customers: 1-800 489 6720  Monday to Thursday - 4.30am to 1.00pm EST
                               Friday - 4.30am to 12.30pm EST 
    From anywhere else, please call +44 115 914 2000  
    Technical Support
    If you have a technical question or problem in using our software, or indeed if you just want some advice, our support is provided online.
    For all Affinity apps, please post your question right here on the Affinity Forums
    For support on Plus range 'Legacy' products (e.g. PagePlus, DrawPlus, PhotoPlus, MoviePlus, WebPlus, etc.) or web hosting please post your question to our CommunityPlus Forum using your Legacy account login, or submit a ticket through our support form
    While these are both community forums, members of our own team are actively involved and you will often receive a pretty quick response. For critical issue support you may be asked to email support staff directly (AffinitySupport@serif.com), but please start on the appropriate forums, as the regulars here often answer quickly and correctly.
  22. Like
    emmrecs01 reacted to PaulEC in Bleed settings in Photo too   
    To be honest I don't really see the point in this. Photo is a raster image editor, it isn't really intended for press ready publications. Your "second solution" will be available in the release version of Publisher. (For now you can use Designer for press ready PDFs). 
    One of the big problems with Serif's (now) legacy software is that they tried to make PagePlus and DrawPlus etc all things to all people. Adding all sorts of extra  features that didn't really belong there. Eventually these programs became so unwieldy and bloated that they had to abandon them and create a whole new range of software. 
    Personally I'd much rather Serif worked to improve existing features, and add those that are needed in each application, rather than spending time adding features in one application that are already available in another. The whole idea is to have an integrated/complimentary set of applications; it rather defeats the object if all options are available in all three, just to save the effort of swapping between them.
     
  23. Like
    emmrecs01 reacted to R C-R in Web Design : improvements on ADesigner ?   
    Surely you know that creating graphics is only a small part of web site design. These days, even very simple sites deliver different content depending on the OS, the device, & the browser used by visitors. They may include support for purchases using a variety of different payment methods, downloads of various kinds of content, user comments, & so on.
    It is a bit much to expect Affinity Designer to include support for any of that.
  24. Like
    emmrecs01 reacted to GarryP in Running Before You Can Walk - Missing Some Basics   
    My two-penneth, to put things into some kind of perspective:
    According to Serif press information: "Serif has around 70 employees."
    According to a recent 10-K Annual Report from Adobe: "As of November 30, 2018, we employed 21,357 people."
    Need I say more?
  25. Like
    emmrecs01 reacted to Mithferion in Running Before You Can Walk - Missing Some Basics   
    @jstnhllmn
    And your hopes meet a good end, because that's not how they or me measure them. Nor there is a justification, it's just that "for features that have existed in Illustrator et al since when, the early 90s?" implied that the Development of Illustrator has been a wonderful tale to tell, which is not true and that's why I mentioned those two cases.
    Even Adobe as a big company, with all of its resources, has this kind of pits.
    About the Warp/Distortion/Perspective Tool, the way I see it: it's not a Basic but an Intermediate Feature that is used a lot, and for the cases it's used in, there is no workaround to it. I want it to be a reality too, but that's the thing with Software Development, sometimes good things take years to come to fruition.
    Frustration? The amount of it differs from person to person, so don't project yours into others, the same way I don't try to lessen yours or change your perspective on this matter.
    Best regards!
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