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emmrecs01

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Posts posted by emmrecs01

  1. Just now, walt.farrell said:

    Did you also move the %appdata%\Affinity folder, which by default is on drive C?

    Hi Walt,

    No, all those "support" files are still on C:\.  I decided very early on with my use of Affinity products (version 1) that I didn't feel at all confident about trying to move those files and folders.  But for a number of years now I have always installed the main Program Files for almost every app I have on D:\.  The only ones not installed there are those which do NOT allow the user to choose the install location.  For me, the number of these is very small.

  2. 26 minutes ago, lphilpot said:

    I'm using the MSI versions as well. That was a more general point, although I'm curious if the Affinity products could be installed to a network share for multiple users.

    With all due respect to you, that more general point was not what you actually claimed!  All the Affinity apps can be installed wherever the user requires. 

    As to network share for multiple users, that is surely a completely different matter?

  3. @David Colman

    Out of curiosity (and a desire to try and be helpful) I decided to check the situation on my iPad.

    I accessed my account in the App Store, went to Purchase history and it defaulted to showing the "Last 90 days" as a link.  Clicking that link led to a screen Date Range.  I selected Custom and could then choose a year (in my case 2021, which was the year I first bought an iPad).  The first option under 2021 was "All year".  I chose that and then clicked Apply on the next screen, scrolled through the list and found Affinity Designer and Affinity Photo, both version 1, clearly.

    Does that help you?

  4. 1 hour ago, stokerg said:

    First i should state, we don't support beta or preview versions of Operating Systems, so running into some issues is to be expected.

    From what I read in the posted error message the OP is running Windows 8, so hardly a beta or preview version I think.

    However, @TheFNGee, Affinity Photo version 2 requires at least Windows 10 20H1 (as per this page) so I suspect that may well be at least part of the reason for the error you see.

  5. 5 hours ago, Thomas Herren said:

    reinstalled the MSIX-file on C (default) and transferred it to D

    I am not sure you can do this!

    By design, the MSIX installer places the actual program files in the WindowsApps folder on C:\  This location is "sandboxed" and so not accessible to the user without making specific changes to User Permissions.  So, did you do this?

    I have the great majority of my programs on D:\, including all the Affinity version 1 and 2 apps.  But, as @walt.farrell wrote, some data for all of them is installed on C:\ by default and the advice is that users should NOT attempt to move it!

    Are you running Win 11?  You mention "Apps and Features" which is not part of Win 10, which I have, but I assume it is the equivalent of "Programs and Features" (in Win 10).  Perhaps Win 11 deals with program installation locations differently to Win 10?

  6. @lightbox617

    Welcome to the Affinity forums.

    Please be aware that I am NOT a Serif employee but my understanding of the answers to your questions is as follows:

    1. and 2.  If you buy the Universal Licence it allows you to run all three apps under any combination of Windows, MAC and iPad operating systems and on as many machines as you own and control.  And it's currently on a Black Friday offer!

    3.  I assume by mention of Adobe Bridge you are referring to a Digital Asset Management program.  At the moment Serif do not offer such, unfortunately.

    HTH

    PS.  Beaten by @SFurniss I see!

  7. @bbrother

    Serif/Affinity staff have made a point of never revealing details of their long-term plans for the future development of any of their apps until they feel ready to do so because the "new feature/updated feature" is ready for release.

    However, in terms of "free updates" I think we users can take considerable comfort from the fact that version 1 "lasted" for more than 5 or 6 years (at least) and all updates were always free.

  8. Quote

     I then uninstalled and installed 2.1.0 (instead of doing the upgrade) and that works fine.

    Interesting!

    Slightly OT but I have experienced exactly this problem, but with the standalone Topaz Video AI.  Several updates to the previous version (3) failed to install properly for me and Topaz Labs support could offer no reason why; downloading and running the full installer of the updated app resolved the problem.

    I'm currently running the new version 4 and see that 2 updates are available.  I wonder whether they will install properly?? Watch this space!

    Seriously, I wonder whether the fact of @jordaan's experience, along with mine, suggest there may be a problem with the Topaz updaters?

    Did they install properly?  No, so now to download the full installer of the latest version.

  9. @sdan

    Welcome to the Affinity forums.

    I notice you mention the M$ Store, so what I write below may NOT be applicable to you, sorry.  But...

    IMO, by far the "easiest" method of achieving what you quite reasonably want to do is to NOT use the .MSIX installers but rather the alternative .EXE installers!  Both are available from within your Affinity account.  You will need to uninstall the MSIX versions, perhaps taking care to save and back up any customisations, assets etc., that you currently have and then install the .EXE versions.  Then you will have full access to the program files and not be hindered by Windows sandboxing.

    However, I'm not sure whether the M$ Store version actually allows you to have an "Affinity account", from which the .EXE installers can be downloaded.  If you do not have such an account I can recommend an app which allows the user to access the Windows Sandbox and its contents, TakeOwnershipEXAlways use an app like this with caution but I have used it to successfully change access permissions for otherwise-locked programs, including some in the WindowsApps folder!  And these changes are reversible!

    HTH

    Jeff

  10. Just now, NathanC said:

    This may be because you have the MSI/EXE version of the apps installed so the control panel detects the app, whilst only the Settings > App & Features can detect MSIX/sandboxed apps and traditional exes.

    Yes, I am running the MSI versions, but the OP was asking about Affinity version 1.  Surely, version 2 install type should not affect version 1, should it?

  11. @Bangzhu

    Speaking entirely for myself I completely fail to understand why you cannot access your AppStore account and so redownload the software you have already purchased!

    Re-reading this thread, it seems you have some sort of "disagreement" with Apple's Terms and Conditions and that it is this disagreement that is causing you to not be able to access your software.  Is that correct?

    If it is, as has been made quite clear to you, there is nothing anyone who posts here, not even Serif staff, can do to directly help you, sorry.  

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