Earlio

I have been extremely frustrated (once again) with Affinity Photo on my Mac. MacBook Pro (15-inch, 2017) - 2.9GHz Quad Core - 16Gb Memory I can open files (in this case jpg) but also suffer same issue on tiffs, raw and afphoto files. I open a file (or number of files), and all goes well, I then try to open another image from the same folder, and get a permissions error (you do not have permission to open this file). Whatever method I use, the file will not load. I have tried changing the permissions in the info panel, but to no avail. The only way to get the files to open is to quit Affinity Photo and restart, then all is well. It is a pain and disturbs my workflow. I have checked to see if other users are experiencing similar issues, but could not find any further information on this issue. I have been through the Apple procedures to fix permissions issues, but it persists (Recovery & Repair Home Folder and re-install Catalina) but have not solved this issue thus far. It does not happen with any other app on my Mac. Screen Recording 2020-05-12 at 18.10.52.mov Screen Recording 2020-05-12 at 18.10.52.mov I am hoping for some help. I have attached a short screen capture which displays the issue.

Hi, Having recently come back to AP after some previous issues that rendered the app unworkable, I have a similar issue using Nik by DxO, but it would not appear to happen as frequently or with all of the plugins. With Sharpener Pro (output), HDR Efex Pro 2, Silver FX Pro and Analogue FX Pro I have no issues, here work as expected. With Viveza 2 I get a crash on loading. See full crash report below. With Dfine 2, this seems to take an inordinate amount of time to complete the analysis, and on zoom, I get a black bar on the filter displayed (see screenshot). I do not know if this is an Affinity issue or Nik. Thanks, Earlio CRASH REPORT Process: Affinity Photo [5226] Path: /Applications/Affinity Photo.app/Contents/MacOS/Affinity Photo Identifier: com.seriflabs.affinityphoto Version: 1.8.2 (1.8.175) App Item ID: 824183456 App External ID: 835105156 Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: Affinity Photo [5226] User ID: 501 Date/Time: 2020-03-30 11:48:22.890 +0100 OS Version: Mac OS X 10.15.4 (19E266) Report Version: 12 Bridge OS Version: 3.0 (14Y908) Anonymous UUID: C8F1DFAB-AA06-A062-6660-2C439C2C3216 Sleep/Wake UUID: D19CE757-6379-4770-A7FA-A6DA052971A1 Time Awake Since Boot: 66000 seconds Time Since Wake: 3000 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: EXC_I386_GPFLT Exception Note: EXC_CORPSE_NOTIFY Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [5226] Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 com.dxo.viv2 0x00000002045514e4 wxGCDCImpl::DoDrawBitmap(wxBitmap const&, int, int, bool) + 52 1 com.dxo.viv2 0x000000020429237b SplashScreenGUI::OnPaint(wxPaintEvent&) + 219 2 com.dxo.viv2 0x00000002044b58af wxEventHashTable::HandleEvent(wxEvent&, wxEvtHandler*) + 351 3 com.dxo.viv2 0x00000002044b6330 wxEvtHandler::ProcessEvent(wxEvent&) + 96 4 com.dxo.viv2 0x00000002044b652c wxEvtHandler::SafelyProcessEvent(wxEvent&) + 12 5 com.dxo.viv2 0x00000002044e09f4 wxWindow::MacDoRedraw(long) + 548 6 com.dxo.viv2 0x0000000204530b8e wxWidgetCocoaImpl::drawRect(void*, NSView*, void*) + 350 7 com.dxo.viv2 0x000000020453004e wxOSX_drawRect(NSView*, objc_selector*, CGRect) + 46 8 com.apple.AppKit 0x00007fff360ce1ff _NSViewDrawRect + 139 9 com.apple.AppKit 0x00007fff360cd50e -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inContext:stopAtLayerBackedViews:] + 2170 10 com.apple.AppKit 0x00007fff360cc90a -[NSView(NSLayerKitGlue) _drawViewBackingLayer:inContext:drawingHandler:] + 1271 11 com.apple.QuartzCore 0x00007fff447a7edd CABackingStoreUpdate_ + 595 12 com.apple.QuartzCore 0x00007fff44807935 invocation function for block in CA::Layer::display_() + 53 13 com.apple.QuartzCore 0x00007fff447a73ce -[CALayer _display] + 2103 14 com.apple.AppKit 0x00007fff360cc2fa -[_NSBackingLayer display] + 537 15 com.apple.AppKit 0x00007fff3602dde7 -[_NSViewBackingLayer display] + 800 16 com.apple.QuartzCore 0x00007fff447a6469 CA::Layer::display_if_needed(CA::Transaction*) + 757 17 com.apple.QuartzCore 0x00007fff44784716 CA::Context::commit_transaction(CA::Transaction*, double) + 334 18 com.apple.QuartzCore 0x00007fff44783304 CA::Transaction::commit() + 644 19 com.apple.AppKit 0x00007fff36242076 _NSTryRunModal + 70 20 com.apple.AppKit 0x00007fff363d5e4f -[NSApplication runModalSession:] + 128 21 com.dxo.viv2 0x00000002045200a0 wxDialog::DoShowModal() + 256 22 com.dxo.viv2 0x00000002044c7533 wxDialog::Show(bool) + 99 23 com.dxo.viv2 0x00000002044c75a4 wxDialog::ShowModal() + 68 24 com.dxo.viv2 0x0000000204197e64 doFilterDialog(wxWindow*, IPMHostDLLHandler*) + 196 25 com.dxo.viv2 0x0000000204194e80 doStart() + 3216 26 com.dxo.viv2 0x0000000204192f26 PluginMain(short, FilterRecord*, long*, short*) + 182 27 com.dxo.viv2 0x0000000204207bd4 plugin_main + 356 28 com.dxo.viv2.pluginloader 0x00000001910c026c callFilterFunction(__CFBundle*, char const*, short, FilterRecord*, long*, short*) + 156 29 com.dxo.viv2.pluginloader 0x00000001910bff57 filterMain + 327 30 liblibpersona.dylib 0x000000012c5b91be PhotoshopPluginNotification::DoPlugin() + 398 31 com.seriflabs.libcocoaui 0x0000000152402686 -[NotificationsController handlePhotoshopPluginNotification:] + 102 32 com.seriflabs.libcocoaui 0x00000001524011d5 -[NotificationsController receiveNotification:] + 1861 33 libdispatch.dylib 0x00007fff72bb36c4 _dispatch_call_block_and_release + 12 34 libdispatch.dylib 0x00007fff72bb4658 _dispatch_client_callout + 8 35 libdispatch.dylib 0x00007fff72bbfcab _dispatch_main_queue_callback_4CF + 936 36 com.apple.CoreFoundation 0x00007fff38d05041 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9 37 com.apple.CoreFoundation 0x00007fff38cc4e47 __CFRunLoopRun + 2028 38 com.apple.CoreFoundation 0x00007fff38cc3ffe CFRunLoopRunSpecific + 462 39 com.apple.HIToolbox 0x00007fff378f7abd RunCurrentEventLoopInMode + 292 40 com.apple.HIToolbox 0x00007fff378f76f4 ReceiveNextEventCommon + 359 41 com.apple.HIToolbox 0x00007fff378f7579 _BlockUntilNextEventMatchingListInModeWithFilter + 64 42 com.apple.AppKit 0x00007fff35f42c99 _DPSNextEvent + 883 43 com.apple.AppKit 0x00007fff35f414e0 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1352 44 com.apple.AppKit 0x00007fff35f331ee -[NSApplication run] + 658 45 com.apple.AppKit 0x00007fff35f04ff6 NSApplicationMain + 777 46 com.seriflabs.affinityphoto 0x000000010b0d4c04 0x10b0d3000 + 7172 Thread 1:: com.apple.NSURLConnectionLoader 0 libsystem_kernel.dylib 0x00007fff72d4edfa mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff72d4f170 mach_msg + 60 2 com.apple.CoreFoundation 0x00007fff38cc60b5 __CFRunLoopServiceMachPort + 247 3 com.apple.CoreFoundation 0x00007fff38cc4b82 __CFRunLoopRun + 1319 4 com.apple.CoreFoundation 0x00007fff38cc3ffe CFRunLoopRunSpecific + 462 5 com.apple.CFNetwork 0x00007fff3750309a 0x7fff374b9000 + 303258 6 com.apple.Foundation 0x00007fff3b350882 __NSThread__start__ + 1064 7 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 8 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 2: 0 libsystem_pthread.dylib 0x00007fff72e0db68 start_wqthread + 0 Thread 3:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x00007fff72d4edfa mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff72d4f170 mach_msg + 60 2 com.apple.CoreFoundation 0x00007fff38cc60b5 __CFRunLoopServiceMachPort + 247 3 com.apple.CoreFoundation 0x00007fff38cc4b82 __CFRunLoopRun + 1319 4 com.apple.CoreFoundation 0x00007fff38cc3ffe CFRunLoopRunSpecific + 462 5 com.apple.AppKit 0x00007fff360e45b4 _NSEventThread + 132 6 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 7 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 4:: CVDisplayLink 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12457 _pthread_cond_wait + 748 2 com.apple.CoreVideo 0x00007fff3ac56d2b CVDisplayLink::waitUntil(unsigned long long) + 229 3 com.apple.CoreVideo 0x00007fff3ac56238 CVDisplayLink::runIOThread() + 482 4 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 5 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 5:: Dispatch queue: com.apple.root.default-qos 0 libsystem_kernel.dylib 0x00007fff72d51062 __psynch_mutexwait + 10 1 libsystem_pthread.dylib 0x00007fff72e0f917 _pthread_mutex_firstfit_lock_wait + 83 2 libsystem_pthread.dylib 0x00007fff72e0d937 _pthread_mutex_firstfit_lock_slow + 222 3 liblibpersona.dylib 0x000000011eb9a3e2 RasterPhotoshopPluginCommand::DoEffect(Kernel::NonCounted<MutableRasterInterface>) + 3570 4 liblibpersona.dylib 0x0000000120aee1c6 RasterCommand::ReceiveInterface(Kernel::NonCounted<MutableRasterInterface>) + 1286 5 liblibpersona.dylib 0x0000000120aeff55 TerminatingTranslatorT<RasterCommand, MutableRasterInterface>::Accept(Kernel::NonCounted<Kernel::Countable>, Visitor*) const + 165 6 liblibpersona.dylib 0x00000001165af783 SelectionCommand<RasterCommand>::VisitObject(Kernel::NonCounted<Kernel::Countable>, bool) + 227 7 liblibpersona.dylib 0x0000000115d34246 SelectionCommand<RasterCommand>::_Visit() + 518 8 liblibpersona.dylib 0x0000000120a966e4 DocumentCommand::DoAndUpdateCaches() + 180 9 liblibpersona.dylib 0x000000012864f35d DocumentController::ProcessCommandQueue() + 4173 10 liblibkernel.dylib 0x000000010fa3dc9c invocation function for block in Kernel::Dispatch::DispatchAndForget(void (*)(void*), void*, Kernel::Dispatch::DispatchPriority) + 92 11 libdispatch.dylib 0x00007fff72bb36c4 _dispatch_call_block_and_release + 12 12 libdispatch.dylib 0x00007fff72bb4658 _dispatch_client_callout + 8 13 libdispatch.dylib 0x00007fff72bb64b0 _dispatch_queue_override_invoke + 763 14 libdispatch.dylib 0x00007fff72bc2957 _dispatch_root_queue_drain + 326 15 libdispatch.dylib 0x00007fff72bc3097 _dispatch_worker_thread2 + 92 16 libsystem_pthread.dylib 0x00007fff72e0e9f7 _pthread_wqthread + 220 17 libsystem_pthread.dylib 0x00007fff72e0db77 start_wqthread + 15 Thread 6: 0 libsystem_pthread.dylib 0x00007fff72e0db68 start_wqthread + 0 Thread 7: 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12425 _pthread_cond_wait + 698 2 com.dxo.viv2 0x00000002043cb212 nik::thread::ConditionVariable::wait(nik::thread::ScopedLock<nik::thread::Mutex>&) + 18 3 com.dxo.viv2 0x00000002043d2d7d nik::thread::ClientThreadPool::threadDisposer(bool) + 813 4 com.dxo.viv2 0x00000002042cd345 boost::(anonymous namespace)::thread_proxy(void*) + 165 5 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 8: 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12425 _pthread_cond_wait + 698 2 com.dxo.viv2 0x00000002043cb212 nik::thread::ConditionVariable::wait(nik::thread::ScopedLock<nik::thread::Mutex>&) + 18 3 com.dxo.viv2 0x00000002043d2d7d nik::thread::ClientThreadPool::threadDisposer(bool) + 813 4 com.dxo.viv2 0x00000002042cd345 boost::(anonymous namespace)::thread_proxy(void*) + 165 5 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 9: 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12425 _pthread_cond_wait + 698 2 com.dxo.viv2 0x00000002043cb212 nik::thread::ConditionVariable::wait(nik::thread::ScopedLock<nik::thread::Mutex>&) + 18 3 com.dxo.viv2 0x00000002043d2d7d nik::thread::ClientThreadPool::threadDisposer(bool) + 813 4 com.dxo.viv2 0x00000002042cd345 boost::(anonymous namespace)::thread_proxy(void*) + 165 5 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 10: 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12425 _pthread_cond_wait + 698 2 com.dxo.viv2 0x00000002043cb212 nik::thread::ConditionVariable::wait(nik::thread::ScopedLock<nik::thread::Mutex>&) + 18 3 com.dxo.viv2 0x00000002043d2d7d nik::thread::ClientThreadPool::threadDisposer(bool) + 813 4 com.dxo.viv2 0x00000002042cd345 boost::(anonymous namespace)::thread_proxy(void*) + 165 5 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 11: 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12425 _pthread_cond_wait + 698 2 com.dxo.viv2 0x00000002043cb212 nik::thread::ConditionVariable::wait(nik::thread::ScopedLock<nik::thread::Mutex>&) + 18 3 com.dxo.viv2 0x00000002043d2d7d nik::thread::ClientThreadPool::threadDisposer(bool) + 813 4 com.dxo.viv2 0x00000002042cd345 boost::(anonymous namespace)::thread_proxy(void*) + 165 5 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 12: 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12425 _pthread_cond_wait + 698 2 com.dxo.viv2 0x00000002043cb212 nik::thread::ConditionVariable::wait(nik::thread::ScopedLock<nik::thread::Mutex>&) + 18 3 com.dxo.viv2 0x00000002043d2d7d nik::thread::ClientThreadPool::threadDisposer(bool) + 813 4 com.dxo.viv2 0x00000002042cd345 boost::(anonymous namespace)::thread_proxy(void*) + 165 5 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 13: 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12425 _pthread_cond_wait + 698 2 com.dxo.viv2 0x00000002043cb212 nik::thread::ConditionVariable::wait(nik::thread::ScopedLock<nik::thread::Mutex>&) + 18 3 com.dxo.viv2 0x00000002043d2d7d nik::thread::ClientThreadPool::threadDisposer(bool) + 813 4 com.dxo.viv2 0x00000002042cd345 boost::(anonymous namespace)::thread_proxy(void*) + 165 5 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 14: 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12425 _pthread_cond_wait + 698 2 com.dxo.viv2 0x00000002043cb212 nik::thread::ConditionVariable::wait(nik::thread::ScopedLock<nik::thread::Mutex>&) + 18 3 com.dxo.viv2 0x00000002043d2d7d nik::thread::ClientThreadPool::threadDisposer(bool) + 813 4 com.dxo.viv2 0x00000002042cd345 boost::(anonymous namespace)::thread_proxy(void*) + 165 5 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 15: 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12425 _pthread_cond_wait + 698 2 com.dxo.viv2 0x00000002043cb212 nik::thread::ConditionVariable::wait(nik::thread::ScopedLock<nik::thread::Mutex>&) + 18 3 com.dxo.viv2 0x00000002043d2d65 nik::thread::ClientThreadPool::threadDisposer(bool) + 789 4 com.dxo.viv2 0x00000002042cd345 boost::(anonymous namespace)::thread_proxy(void*) + 165 5 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 16: 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12425 _pthread_cond_wait + 698 2 com.dxo.viv2 0x00000002043cb212 nik::thread::ConditionVariable::wait(nik::thread::ScopedLock<nik::thread::Mutex>&) + 18 3 com.dxo.viv2 0x00000002043d2d65 nik::thread::ClientThreadPool::threadDisposer(bool) + 789 4 com.dxo.viv2 0x00000002042cd345 boost::(anonymous namespace)::thread_proxy(void*) + 165 5 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 17: 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12425 _pthread_cond_wait + 698 2 com.dxo.viv2 0x00000002043cb212 nik::thread::ConditionVariable::wait(nik::thread::ScopedLock<nik::thread::Mutex>&) + 18 3 com.dxo.viv2 0x00000002043d2d65 nik::thread::ClientThreadPool::threadDisposer(bool) + 789 4 com.dxo.viv2 0x00000002042cd345 boost::(anonymous namespace)::thread_proxy(void*) + 165 5 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 18: 0 libsystem_pthread.dylib 0x00007fff72e0db68 start_wqthread + 0 Thread 19: 0 libsystem_pthread.dylib 0x00007fff72e0db68 start_wqthread + 0 Thread 20: 0 libsystem_pthread.dylib 0x00007fff72e0db68 start_wqthread + 0 Thread 21: 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12425 _pthread_cond_wait + 698 2 com.dxo.viv2 0x00000002043cb212 nik::thread::ConditionVariable::wait(nik::thread::ScopedLock<nik::thread::Mutex>&) + 18 3 com.dxo.viv2 0x00000002043d2d7d nik::thread::ClientThreadPool::threadDisposer(bool) + 813 4 com.dxo.viv2 0x00000002042cd345 boost::(anonymous namespace)::thread_proxy(void*) + 165 5 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 22: 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12425 _pthread_cond_wait + 698 2 com.dxo.viv2 0x00000002043cb212 nik::thread::ConditionVariable::wait(nik::thread::ScopedLock<nik::thread::Mutex>&) + 18 3 com.dxo.viv2 0x00000002043d2d7d nik::thread::ClientThreadPool::threadDisposer(bool) + 813 4 com.dxo.viv2 0x00000002042cd345 boost::(anonymous namespace)::thread_proxy(void*) + 165 5 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 23: 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12425 _pthread_cond_wait + 698 2 com.dxo.viv2 0x00000002043cb212 nik::thread::ConditionVariable::wait(nik::thread::ScopedLock<nik::thread::Mutex>&) + 18 3 com.dxo.viv2 0x00000002043d2d7d nik::thread::ClientThreadPool::threadDisposer(bool) + 813 4 com.dxo.viv2 0x00000002042cd345 boost::(anonymous namespace)::thread_proxy(void*) + 165 5 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 24: 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12425 _pthread_cond_wait + 698 2 com.dxo.viv2 0x00000002043cb212 nik::thread::ConditionVariable::wait(nik::thread::ScopedLock<nik::thread::Mutex>&) + 18 3 com.dxo.viv2 0x00000002043d2d7d nik::thread::ClientThreadPool::threadDisposer(bool) + 813 4 com.dxo.viv2 0x00000002042cd345 boost::(anonymous namespace)::thread_proxy(void*) + 165 5 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 25: 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12425 _pthread_cond_wait + 698 2 com.dxo.viv2 0x00000002043cb212 nik::thread::ConditionVariable::wait(nik::thread::ScopedLock<nik::thread::Mutex>&) + 18 3 com.dxo.viv2 0x00000002043d2d7d nik::thread::ClientThreadPool::threadDisposer(bool) + 813 4 com.dxo.viv2 0x00000002042cd345 boost::(anonymous namespace)::thread_proxy(void*) + 165 5 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 26: 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12425 _pthread_cond_wait + 698 2 com.dxo.viv2 0x00000002043cb212 nik::thread::ConditionVariable::wait(nik::thread::ScopedLock<nik::thread::Mutex>&) + 18 3 com.dxo.viv2 0x00000002043d2d7d nik::thread::ClientThreadPool::threadDisposer(bool) + 813 4 com.dxo.viv2 0x00000002042cd345 boost::(anonymous namespace)::thread_proxy(void*) + 165 5 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 27: 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12425 _pthread_cond_wait + 698 2 com.dxo.viv2 0x00000002043cb212 nik::thread::ConditionVariable::wait(nik::thread::ScopedLock<nik::thread::Mutex>&) + 18 3 com.dxo.viv2 0x00000002043d2d7d nik::thread::ClientThreadPool::threadDisposer(bool) + 813 4 com.dxo.viv2 0x00000002042cd345 boost::(anonymous namespace)::thread_proxy(void*) + 165 5 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 28: 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12425 _pthread_cond_wait + 698 2 com.dxo.viv2 0x00000002043cb212 nik::thread::ConditionVariable::wait(nik::thread::ScopedLock<nik::thread::Mutex>&) + 18 3 com.dxo.viv2 0x00000002043d2d7d nik::thread::ClientThreadPool::threadDisposer(bool) + 813 4 com.dxo.viv2 0x00000002042cd345 boost::(anonymous namespace)::thread_proxy(void*) + 165 5 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 29: 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12425 _pthread_cond_wait + 698 2 com.dxo.viv2 0x00000002043cb212 nik::thread::ConditionVariable::wait(nik::thread::ScopedLock<nik::thread::Mutex>&) + 18 3 com.dxo.viv2 0x00000002043d2d65 nik::thread::ClientThreadPool::threadDisposer(bool) + 789 4 com.dxo.viv2 0x00000002042cd345 boost::(anonymous namespace)::thread_proxy(void*) + 165 5 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 30: 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12425 _pthread_cond_wait + 698 2 com.dxo.viv2 0x00000002043cb212 nik::thread::ConditionVariable::wait(nik::thread::ScopedLock<nik::thread::Mutex>&) + 18 3 com.dxo.viv2 0x00000002043d2d65 nik::thread::ClientThreadPool::threadDisposer(bool) + 789 4 com.dxo.viv2 0x00000002042cd345 boost::(anonymous namespace)::thread_proxy(void*) + 165 5 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 31: 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12425 _pthread_cond_wait + 698 2 com.dxo.viv2 0x00000002043cb212 nik::thread::ConditionVariable::wait(nik::thread::ScopedLock<nik::thread::Mutex>&) + 18 3 com.dxo.viv2 0x00000002043d2d65 nik::thread::ClientThreadPool::threadDisposer(bool) + 789 4 com.dxo.viv2 0x00000002042cd345 boost::(anonymous namespace)::thread_proxy(void*) + 165 5 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 32: 0 libsystem_pthread.dylib 0x00007fff72e0db68 start_wqthread + 0 Thread 33: 0 libsystem_pthread.dylib 0x00007fff72e0db68 start_wqthread + 0 Thread 34: 0 libsystem_pthread.dylib 0x00007fff72e0db68 start_wqthread + 0 Thread 35: 0 libsystem_kernel.dylib 0x00007fff72d51882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff72e12425 _pthread_cond_wait + 698 2 com.dxo.viv2 0x00000002043cb212 nik::thread::ConditionVariable::wait(nik::thread::ScopedLock<nik::thread::Mutex>&) + 18 3 com.dxo.viv2 0x000000020423e68a PreviewBufferFilterThread::loop() + 234 4 com.dxo.viv2 0x00000002042cd345 boost::(anonymous namespace)::thread_proxy(void*) + 165 5 libsystem_pthread.dylib 0x00007fff72e12109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff72e0db8b thread_start + 15 Thread 0 crashed with X86 Thread State (64-bit): rax: 0x00007fff7d483bae rbx: 0x00007ffee4b2ad98 rcx: 0x0000000000000000 rdx: 0x0000000000000000 rdi: 0x00007ffee4b2ad98 rsi: 0x00007ffee4b2ad98 rbp: 0x00007ffee4b28b80 rsp: 0x00007ffee4b28ae0 r8: 0x0000000000000001 r9: 0x00000000000007fb r10: 0x00007fff902e0458 r11: 0x00007fff35f5ce85 r12: 0x0000000000000000 r13: 0x0000000000000001 r14: 0x00007fecbb840a70 r15: 0x0000000000000000 rip: 0x00000002045514e4 rfl: 0x0000000000010202 cr2: 0x000000018ae70000 Logical CPU: 0 Error Code: 0x00000000 Trap Number: 13 Binary Images: 0x10b0d3000 - 0x10b13efff +com.seriflabs.affinityphoto (1.8.2 - 1.8.175) <266D3380-D006-347C-BE44-61D02AEB49BF> /Applications/Affinity Photo.app/Contents/MacOS/Affinity Photo 0x10b186000 - 0x10b1a9ff7 +liblibjsoncpp.dylib (1) <A172DF2E-CA8C-3A9C-9AE5-A516AA3BAA26> /Applications/Affinity Photo.app/Contents/Frameworks/liblibjsoncpp.dylib 0x10b1c4000 - 0x10b276ff7 +liblibidmlimport.dylib (1) <273EAB34-70B3-32C6-A43D-126CE24924CB> /Applications/Affinity Photo.app/Contents/Frameworks/liblibidmlimport.dylib 0x10b328000 - 0x10b7e6fff +liblibmetadata.dylib (1) <F3A01F8F-D054-3D1E-B8BE-2C133EE905B8> /Applications/Affinity Photo.app/Contents/Frameworks/liblibmetadata.dylib 0x10bcd0000 - 0x10bd8dff7 +liblibregex.dylib (1) <47E3FF7B-826D-3978-A498-F1452849DC92> /Applications/Affinity Photo.app/Contents/Frameworks/liblibregex.dylib 0x10be34000 - 0x10be38ff7 +liblibhunspell.dylib (1) <1E989ABF-3A3C-3C72-9870-100CBD76DFE2> /Applications/Affinity Photo.app/Contents/Frameworks/liblibhunspell.dylib 0x10be45000 - 0x10c0e3ff7 +liblibicu.dylib (1) <4719D5A3-DE79-34C8-B454-4DAFFE2E0D75> /Applications/Affinity Photo.app/Contents/Frameworks/liblibicu.dylib 0x10c233000 - 0x10d416fff +liblibaffinity.dylib (1) <D2D5F181-FB41-3E82-9CFC-E4DC7A537818> /Applications/Affinity Photo.app/Contents/Frameworks/liblibaffinity.dylib 0x10de38000 - 0x10df4efff +libxmp.dylib (1) <F5F1BA75-F66E-3747-BB47-2D12DE00AFB1> /Applications/Affinity Photo.app/Contents/Frameworks/libxmp.dylib 0x10dfc6000 - 0x10eee2ff7 +libpdfimport.dylib (1) <75B446A9-C37B-330D-9FB9-D2256E39AD2F> /Applications/Affinity Photo.app/Contents/Frameworks/libpdfimport.dylib 0x10f636000 - 0x10f755ff7 +liblibgeometry.dylib (1) <AD10FF65-86A2-3128-8EA5-AB0D2E5ABEBF> /Applications/Affinity Photo.app/Contents/Frameworks/liblibgeometry.dylib 0x10f7cf000 - 0x10f7f7fff +liblibgl.dylib (1) <175E56E9-CA11-3B47-957B-37FFA8D33AF2> /Applications/Affinity Photo.app/Contents/Frameworks/liblibgl.dylib 0x10f814000 - 0x10f86eff7 +libliblittlecms.dylib (1) <831362B6-529F-3FAC-9106-DC37DAA9694B> /Applications/Affinity Photo.app/Contents/Frameworks/libliblittlecms.dylib 0x10f888000 - 0x10fb36ff7 +liblibkernel.dylib (1) <604FEEA2-EA22-3B97-8828-79517574A977> /Applications/Affinity Photo.app/Contents/Frameworks/liblibkernel.dylib 0x10fc41000 - 0x111db9ff7 +liblibraster.dylib (1) <A30F07B5-C908-3C6E-B59D-33BE1A27B105> /Applications/Affinity Photo.app/Contents/Frameworks/liblibraster.dylib 0x112db5000 - 0x11307afff +liblibstory.dylib (1) <D8FDE594-5E4D-312B-8C67-CEE6AD96A39A> /Applications/Affinity Photo.app/Contents/Frameworks/liblibstory.dylib 0x1131fe000 - 0x11320eff7 +liblibxml.dylib (1) <ADE454F8-BD9E-301C-AEDA-EB0EFC725A52> /Applications/Affinity Photo.app/Contents/Frameworks/liblibxml.dylib 0x11321f000 - 0x113243ff7 +liblibexpat.dylib (1) <D6640ACF-58FA-3BE0-B467-8CEFEA6CEA28> /Applications/Affinity Photo.app/Contents/Frameworks/liblibexpat.dylib 0x11324f000 - 0x1132f5fff +liblibzstd.dylib (1) <ED288726-659D-38DC-B5D6-30FC0782A4FF> /Applications/Affinity Photo.app/Contents/Frameworks/liblibzstd.dylib 0x113306000 - 0x113339ff7 +liblibstemmer.dylib (1) <9043818C-0B42-3886-806F-CAF9F3A63951> /Applications/Affinity Photo.app/Contents/Frameworks/liblibstemmer.dylib 0x1133d0000 - 0x1133f3ff7 +liblibzlib.dylib (1) <9EF0E102-0004-3AD8-857A-65AB7C7ADCA2> /Applications/Affinity Photo.app/Contents/Frameworks/liblibzlib.dylib 0x1133fd000 - 0x1134ceff7 +liblibocio.dylib (1) <AA0292DB-CD04-35B7-B570-54AE9FCBF635> /Applications/Affinity Photo.app/Contents/Frameworks/liblibocio.dylib 0x113538000 - 0x11380eff7 +libpdflib.dylib (1) <2AEDFCBB-7CCC-3867-923D-A25FE610B822> /Applications/Affinity Photo.app/Contents/Frameworks/libpdflib.dylib 0x113954000 - 0x11399eff7 +liblibheif.dylib (0) <41CC9D58-35D9-3D36-BBE3-1E93781B394F> /Applications/Affinity Photo.app/Contents/Frameworks/liblibheif.dylib 0x1139cf000 - 0x113cdefff +liblibopenexr.dylib (1) <3D6C0284-976A-3B88-A020-C90C509FF54F> /Applications/Affinity Photo.app/Contents/Frameworks/liblibopenexr.dylib 0x113d49000 - 0x113d4cff7 +liblibtga.dylib (1) <76B72A43-FD91-30EE-8D95-449CC7EF9F35> /Applications/Affinity Photo.app/Contents/Frameworks/liblibtga.dylib 0x113d54000 - 0x113d59ff7 +liblibbmp.dylib (1) <255CF97F-A7A2-3B12-8F7C-76A38292A1D6> /Applications/Affinity Photo.app/Contents/Frameworks/liblibbmp.dylib 0x113d64000 - 0x113dc2fff +liblibjpeg2k.dylib (1) <45F1629D-59D1-3B8A-B700-9E0A209B1C01> /Applications/Affinity Photo.app/Contents/Frameworks/liblibjpeg2k.dylib 0x113dd6000 - 0x113ddcff7 +liblibgif.dylib (1) <3EAE9EA9-FC66-38C6-9315-2FEE6B8290D0> /Applications/Affinity Photo.app/Contents/Frameworks/liblibgif.dylib 0x113de4000 - 0x113e2eff7 +liblibhdphoto.dylib (1) <42FABA9A-CA36-3942-B9D3-1AD2EC5BBBB8> /Applications/Affinity Photo.app/Contents/Frameworks/liblibhdphoto.dylib 0x113e41000 - 0x113e85ff7 +liblibjpeg.dylib (1) <C5DC3FC9-D6DC-3D66-A254-6310EE94C11F> /Applications/Affinity Photo.app/Contents/Frameworks/liblibjpeg.dylib 0x113e92000 - 0x113ecbff7 +liblibpng.dylib (1) <9F09BA45-1836-3D51-92BE-2912F15382B2> /Applications/Affinity Photo.app/Contents/Frameworks/liblibpng.dylib 0x113eda000 - 0x113fb8fff +liblibraw.dylib (1) <6FC4011B-32E1-3C13-A424-E4D040DBCB74> /Applications/Affinity Photo.app/Contents/Frameworks/liblibraw.dylib 0x114025000 - 0x114095ff7 +liblibtiff.dylib (1) <951207AD-C570-3F30-AE29-31B95B795EF3> /Applications/Affinity Photo.app/Contents/Frameworks/liblibtiff.dylib 0x1140ac000 - 0x114128fff +liblibwebp.dylib (1) <ACFB63D7-8178-362B-9B1D-B1B61763DFAF> /Applications/Affinity Photo.app/Contents/Frameworks/liblibwebp.dylib 0x11413c000 - 0x1141b4fff +liblibde265.dylib (0) <F7FD9795-E752-33BE-A500-356BC7604835> /Applications/Affinity Photo.app/Contents/Frameworks/liblibde265.dylib 0x1141f6000 - 0x1141f8fff +liblibpk.dylib (1) <7F0D9D97-6F37-379E-BF97-FB6727C3EF8D> /Applications/Affinity Photo.app/Contents/Frameworks/liblibpk.dylib 0x114200000 - 0x114232fff +libliblf.dylib (1) <003A145F-5B20-3150-959A-CC18681B3ED7> /Applications/Affinity Photo.app/Contents/Frameworks/libliblf.dylib 0x114260000 - 0x11442bff7 +liblibeps.dylib (1) <23CC6513-5E19-38B9-A571-C2EC306576BE> /Applications/Affinity Photo.app/Contents/Frameworks/liblibeps.dylib 0x1144d5000 - 0x114763ff7 +liblibpsd.dylib (1) <EC2B56EC-8867-3FEB-A372-D6724F8FBB6E> /Applications/Affinity Photo.app/Contents/Frameworks/liblibpsd.dylib 0x114870000 - 0x114884ff7 +liblibjbig2dec.dylib (1) <A75AF0B6-A634-3A03-8455-9AE1C9B7E133> /Applications/Affinity Photo.app/Contents/Frameworks/liblibjbig2dec.dylib 0x114c19000 - 0x114caaeff dyld (750.5) <1F893B81-89A5-3502-8510-95B97B9F730D> /usr/lib/dyld 0x114d1e000 - 0x139685fff +liblibpersona.dylib (1) <D4CABD60-B4E2-3D70-AACA-EF20C124EB66> /Applications/Affinity Photo.app/Contents/Frameworks/liblibpersona.dylib 0x14a212000 - 0x14e51cfff +liblibrenderer.dylib (1) <BC21960E-09A4-3E64-A106-BEC6032FF4A8> /Applications/Affinity Photo.app/Contents/Frameworks/liblibrenderer.dylib 0x150d16000 - 0x152fb4ff7 +com.seriflabs.libcocoaui (1.0 - 1) <16715F69-E53B-3900-9EBE-9C13AF0D9145> /Applications/Affinity Photo.app/Contents/Frameworks/libcocoaui.framework/Versions/A/libcocoaui 0x156c0e000 - 0x156c11047 libobjc-trampolines.dylib (787.1) <CCA8AC98-12A2-3984-ACD6-1D77DAD6C0AD> /usr/lib/libobjc-trampolines.dylib 0x1910bd000 - 0x1910c2ffb +com.dxo.viv2.pluginloader (5.0.2 - 5.0.2.11) <1D16C212-801E-3B92-91F1-F5F50018A3E5> /Applications/Nik Collection/*/Viveza2.plugin/Contents/MacOS/Viveza2 0x2040a0000 - 0x204b9eff7 +com.dxo.viv2 (5.0.2 - 5.0.2.11) <B0B60D54-9881-34D2-B1EB-1E17CAC67E9D> /Applications/Nik Collection/*/Viveza2.plugin/Contents/PlugIns/Viveza2.bundle/Contents/MacOS/Viveza2 0x7fff2bcc2000 - 0x7fff2bf0fff8 com.apple.RawCamera.bundle (9.01.0 - 1340.28) <3249E1E0-D226-3219-BFF2-22F85C39BB6D> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera 0x7fff2bf12000 - 0x7fff2c03fff8 com.apple.AMDMTLBronzeDriver (3.8.24 - 3.0.8) <15983EE9-C22E-3979-BDB1-51682FFE9442> /System/Library/Extensions/AMDMTLBronzeDriver.bundle/Contents/MacOS/AMDMTLBronzeDriver 0x7fff31650000 - 0x7fff31a4fff1 com.apple.driver.AppleIntelKBLGraphicsMTLDriver (14.5.22 - 14.0.5) <0BB14CF6-CA95-34B0-B454-0AB95C5D4CF6> /System/Library/Extensions/AppleIntelKBLGraphicsMTLDriver.bundle/Contents/MacOS/AppleIntelKBLGraphicsMTLDriver 0x7fff344ee000 - 0x7fff346e9ffb com.apple.avfoundation (2.0 - 1841.57) <AB376C9E-111C-3F42-B09A-566D50F2E296> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation 0x7fff346ea000 - 0x7fff347b6ffe com.apple.audio.AVFAudio (1.0 - 415.72) <D912C207-81D1-35AB-8E31-1110F511A685> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Frameworks/AVFAudio.framework/Versions/A/AVFAudio 0x7fff348d6000 - 0x7fff348d6fff com.apple.Accelerate (1.11 - Accelerate 1.11) <8BE0965F-6A6A-35B0-89D0-F0A75835C2CA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate 0x7fff348d7000 - 0x7fff348edfff libCGInterfaces.dylib (524.2) <9092665A-D5C7-3ED8-A7D5-9216B48F8E3E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/Libraries/libCGInterfaces.dylib 0x7fff348ee000 - 0x7fff34f44fef com.apple.vImage (8.1 - 524.2) <DAE0E5C5-BA70-325D-8B4C-6B821F009CBF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage 0x7fff34f45000 - 0x7fff351acff7 libBLAS.dylib (1303.60.1) <4E980D6B-4B3A-33D6-B52C-AFC7D120D11A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib 0x7fff351ad000 - 0x7fff35680fef libBNNS.dylib (144.100.2) <C05F9F9D-4498-37BD-9C1C-2F7B920B401D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBNNS.dylib 0x7fff35681000 - 0x7fff35a1cfff libLAPACK.dylib (1303.60.1) <F8E9D081-7C60-32EC-A47D-2D30CAD73C5F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib 0x7fff35a1d000 - 0x7fff35a32fec libLinearAlgebra.dylib (1303.60.1) <79CB28C5-F811-3EAF-AD8E-7D7D879FE662> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLinearAlgebra.dylib 0x7fff35a33000 - 0x7fff35a38ff3 libQuadrature.dylib (7) <EB7C9E98-D1E7-314C-90B4-3EB04428CC7C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libQuadrature.dylib 0x7fff35a39000 - 0x7fff35aa9fff libSparse.dylib (103) <8C55F5F2-6AE3-393C-B2FF-22B8CFCBD7FC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libSparse.dylib 0x7fff35aaa000 - 0x7fff35abcfef libSparseBLAS.dylib (1303.60.1) <08F6D629-5DAC-3A99-B261-2B6095DD38B4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libSparseBLAS.dylib 0x7fff35abd000 - 0x7fff35c94fd7 libvDSP.dylib (735.100.4) <0744F29B-F822-3571-9B4A-B592146D4E03> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib 0x7fff35c95000 - 0x7fff35d57fef libvMisc.dylib (735.100.4) <E6C94B52-931B-3858-AF4D-C2EA52ACB7F5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib 0x7fff35d58000 - 0x7fff35d58fff com.apple.Accelerate.vecLib (3.11 - vecLib 3.11) <66282197-81EE-316F-978E-EF1471551DEF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib 0x7fff35d59000 - 0x7fff35db8ff0 com.apple.Accounts (113 - 113) <4B85E422-169E-396D-898A-DD1A7715EC6D> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts 0x7fff35dba000 - 0x7fff35f01ff3 com.apple.AddressBook.framework (11.0 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/usr/lib/libresolv.9.dylib 0x7fff71b74000 - 0x7fff71bb8ff7 libsandbox.1.dylib (1217.101.2) <5E362637-203E-3170-B988-1C470A6B0642> /usr/lib/libsandbox.1.dylib 0x7fff71bb9000 - 0x7fff71bcbff7 libsasl2.2.dylib (213) <33B1445F-99CC-33EF-8DE8-A8AA9F6D5843> /usr/lib/libsasl2.2.dylib 0x7fff71bcc000 - 0x7fff71bcdff7 libspindump.dylib (281.3) <16F53AD2-1839-37BF-A2F5-92253FE4AF1A> /usr/lib/libspindump.dylib 0x7fff71bce000 - 0x7fff71db8ff7 libsqlite3.dylib (308.4) <BBC375B7-AF20-3D2C-8826-78D3BDC8A004> /usr/lib/libsqlite3.dylib 0x7fff71eac000 - 0x7fff71ed9ffb libssl.46.dylib (47.100.4) <E051B5B3-F59C-30E2-BE70-6D70685F4E7C> /usr/lib/libssl.46.dylib 0x7fff71f5b000 - 0x7fff71f8cff7 libtidy.A.dylib (17.1) <7D90FD01-2B95-3342-A64B-6B55F43415A5> /usr/lib/libtidy.A.dylib 0x7fff71fae000 - 0x7fff72008ff8 libusrtcp.dylib (1880.100.30) <EA950C6F-2EE4-324E-81D7-A0B02B372165> /usr/lib/libusrtcp.dylib 0x7fff72009000 - 0x7fff7200cffb libutil.dylib (57) <07ED7CF0-1744-3386-B8B2-0DDBD446999E> /usr/lib/libutil.dylib 0x7fff7200d000 - 0x7fff7201aff7 libxar.1.dylib (425.2) <625F24E1-1A0F-3301-9F99-F0F3DADE0287> /usr/lib/libxar.1.dylib 0x7fff72020000 - 0x7fff72102ff7 libxml2.2.dylib (33.3) <24147A90-E3EB-3926-BFB0-5F0FC9F706E2> /usr/lib/libxml2.2.dylib 0x7fff72106000 - 0x7fff7212efff libxslt.1.dylib (16.9) <8C8648B1-F2CA-38EA-A409-D6F19715C6E6> /usr/lib/libxslt.1.dylib 0x7fff7212f000 - 0x7fff72141ff3 libz.1.dylib (76) <6A449C6A-DF88-36C1-8F2D-DB9A808263B5> /usr/lib/libz.1.dylib 0x7fff7216b000 - 0x7fff7216dff9 liblog_network.dylib (1880.100.30) <1920DCD8-3496-35D5-91B5-A290F2B5372C> /usr/lib/log/liblog_network.dylib 0x7fff729ef000 - 0x7fff729f4ff3 libcache.dylib (83) <5F90FFCE-403B-3724-991D-BA32401D99C5> /usr/lib/system/libcache.dylib 0x7fff729f5000 - 0x7fff72a00fff libcommonCrypto.dylib (60165) <C7A5E3F7-1E5A-3785-875A-B6647082B614> /usr/lib/system/libcommonCrypto.dylib 0x7fff72a01000 - 0x7fff72a08fff libcompiler_rt.dylib (101.2) <A517E149-2D25-3C04-BCEF-F69149C85B18> /usr/lib/system/libcompiler_rt.dylib 0x7fff72a09000 - 0x7fff72a12ff7 libcopyfile.dylib (166.40.1) <1A5270B5-0D97-35DA-9296-4F4A428BC6A2> /usr/lib/system/libcopyfile.dylib 0x7fff72a13000 - 0x7fff72aa5fe3 libcorecrypto.dylib (866.100.30) <FCDEC0D1-8C30-3989-BDD1-996BBC715C29> /usr/lib/system/libcorecrypto.dylib 0x7fff72bb2000 - 0x7fff72bf2ff0 libdispatch.dylib (1173.100.2) <EB592997-B11C-3AB3-85B1-F725F3D0B412> /usr/lib/system/libdispatch.dylib 0x7fff72bf3000 - 0x7fff72c29fff libdyld.dylib (750.5) <D2A07EF5-A64B-3692-BE13-89DAA2EC5E80> /usr/lib/system/libdyld.dylib 0x7fff72c2a000 - 0x7fff72c2affb libkeymgr.dylib (30) <CC5A2B43-770B-3C6C-BA10-AA3A6B4A142D> /usr/lib/system/libkeymgr.dylib 0x7fff72c2b000 - 0x7fff72c37ff3 libkxld.dylib (6153.101.6) <77282DCB-83D6-3199-874E-9A4A0FD7D4F3> /usr/lib/system/libkxld.dylib 0x7fff72c38000 - 0x7fff72c38ff7 liblaunch.dylib (1738.100.39) <A7FF7357-600F-3014-8C28-A4F367717E8D> /usr/lib/system/liblaunch.dylib 0x7fff72c39000 - 0x7fff72c3eff7 libmacho.dylib (959.0.1) <D8FED478-25A2-3844-AE4B-A5C9F9827615> /usr/lib/system/libmacho.dylib 0x7fff72c3f000 - 0x7fff72c41ff3 libquarantine.dylib (110.40.3) <51E0304F-AB11-3BF7-99DC-BB916CC9088B> /usr/lib/system/libquarantine.dylib 0x7fff72c42000 - 0x7fff72c43ff7 libremovefile.dylib (48) <078F29AB-26BA-3493-BCAA-E1E75A187521> /usr/lib/system/libremovefile.dylib 0x7fff72c44000 - 0x7fff72c5bff3 libsystem_asl.dylib (377.60.2) <0F1BAC19-2AE0-3F8E-9B90-AACF819B2BF7> /usr/lib/system/libsystem_asl.dylib 0x7fff72c5c000 - 0x7fff72c5cff7 libsystem_blocks.dylib (74) <32224AFF-C06F-3279-B753-097194EDEF49> /usr/lib/system/libsystem_blocks.dylib 0x7fff72c5d000 - 0x7fff72ce4fff libsystem_c.dylib (1353.100.2) <4F5EED22-4D46-3F04-8C64-C492CDAD70EB> /usr/lib/system/libsystem_c.dylib 0x7fff72ce5000 - 0x7fff72ce8ffb libsystem_configuration.dylib (1061.101.1) <2A2C778D-07EB-35C7-A954-8BF8FD74BD75> /usr/lib/system/libsystem_configuration.dylib 0x7fff72ce9000 - 0x7fff72cecfff libsystem_coreservices.dylib (114) <FDA41CC4-170A-3D93-85BD-838A563B03C4> /usr/lib/system/libsystem_coreservices.dylib 0x7fff72ced000 - 0x7fff72cf5fff libsystem_darwin.dylib (1353.100.2) <B567B86D-8818-38A4-A861-03EB83B55867> /usr/lib/system/libsystem_darwin.dylib 0x7fff72cf6000 - 0x7fff72cfdfff libsystem_dnssd.dylib (1096.100.3) <7C690DF5-E119-33FB-85CD-9EFC67A36E40> /usr/lib/system/libsystem_dnssd.dylib 0x7fff72cfe000 - 0x7fff72cffffb libsystem_featureflags.dylib (17) <415D83EF-084C-3485-B757-53001870EA94> /usr/lib/system/libsystem_featureflags.dylib 0x7fff72d00000 - 0x7fff72d4dff7 libsystem_info.dylib (538) <17049D3F-C798-3651-B391-1551FC699D3E> /usr/lib/system/libsystem_info.dylib 0x7fff72d4e000 - 0x7fff72d7aff7 libsystem_kernel.dylib (6153.101.6) <E76440E1-D1E8-3D9A-8B47-D01F554FF1C4> /usr/lib/system/libsystem_kernel.dylib 0x7fff72d7b000 - 0x7fff72dc2fff libsystem_m.dylib (3178) <74741FA8-5C29-3241-9046-4FC91C6A6D4A> /usr/lib/system/libsystem_m.dylib 0x7fff72dc3000 - 0x7fff72deafff libsystem_malloc.dylib (283.100.5) <97833239-2F83-3AEB-A426-0593997C8A54> /usr/lib/system/libsystem_malloc.dylib 0x7fff72deb000 - 0x7fff72df8ffb libsystem_networkextension.dylib (1095.100.29) <C9E988B2-6A18-35C0-9577-63201E9D6018> /usr/lib/system/libsystem_networkextension.dylib 0x7fff72df9000 - 0x7fff72e02ff7 libsystem_notify.dylib (241.100.2) <E405F84B-BD4F-3874-9755-CB3EC86E18D5> /usr/lib/system/libsystem_notify.dylib 0x7fff72e03000 - 0x7fff72e0bfef libsystem_platform.dylib (220.100.1) <6EF12F34-C33F-36BF-9A9A-2A35EA19EFE0> /usr/lib/system/libsystem_platform.dylib 0x7fff72e0c000 - 0x7fff72e16fff libsystem_pthread.dylib (416.100.3) <A8514582-E000-3854-911A-0A73D2C79600> /usr/lib/system/libsystem_pthread.dylib 0x7fff72e17000 - 0x7fff72e1bff3 libsystem_sandbox.dylib (1217.101.2) <E9D78CDE-FB67-32E7-BABC-9EFC23AA0DC6> /usr/lib/system/libsystem_sandbox.dylib 0x7fff72e1c000 - 0x7fff72e1efff libsystem_secinit.dylib (62.100.2) <AAC639E5-7103-3366-A602-8FC6944E2C13> /usr/lib/system/libsystem_secinit.dylib 0x7fff72e1f000 - 0x7fff72e26ffb libsystem_symptoms.dylib (1238.100.26) <487B92DE-45F9-39F9-A478-89BBD478157D> /usr/lib/system/libsystem_symptoms.dylib 0x7fff72e27000 - 0x7fff72e3dff2 libsystem_trace.dylib (1147.100.8) <BB90B1FD-8C09-3DF4-BD8B-9E4AEADFEA2B> /usr/lib/system/libsystem_trace.dylib 0x7fff72e3f000 - 0x7fff72e44ff7 libunwind.dylib (35.4) <CC87C836-BE9D-334E-A0E6-0297D52E9D73> /usr/lib/system/libunwind.dylib 0x7fff72e45000 - 0x7fff72e7affe libxpc.dylib (1738.100.39) <32B0E31E-9DA3-328B-A962-BC9591B93537> /usr/lib/system/libxpc.dylib External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 1 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 51935 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=1.9G resident=0K(0%) swapped_out_or_unallocated=1.9G(100%) Writable regions: Total=1.9G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.9G(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 896K 7 Activity Tracing 256K 1 CG backing stores 4072K 6 CG image 323.6M 1976 CG raster data 5920K 10 CoreAnimation 261.6M 343 CoreGraphics 8K 1 CoreImage 24K 2 CoreUI image data 1896K 21 Foundation 24K 2 IOKit 15.5M 2 Image IO 5780K 205 Kernel Alloc Once 8K 1 MALLOC 767.0M 3084 MALLOC guard page 48K 10 MALLOC_LARGE (reserved) 288.8M 10 reserved VM address space (unallocated) MALLOC_NANO (reserved) 256.0M 1 reserved VM address space (unallocated) Memory Tag 242 12K 1 Memory Tag 251 12K 1 SQLite page cache 64K 1 STACK GUARD 56.1M 36 Stack 25.8M 36 VM_ALLOCATE 728K 38 VM_ALLOCATE (reserved) 80K 2 reserved VM address space (unallocated) __DATA 69.3M 512 __DATA_CONST 310K 4 __FONT_DATA 4K 1 __LINKEDIT 753.6M 50 __OBJC_RO 32.2M 1 __OBJC_RW 1892K 2 __TEXT 1.1G 486 __UNICODE 564K 1 libnetwork 128K 8 mapped file 893.6M 782 shared memory 668K 22 =========== ======= ======= TOTAL 4.8G 7666 TOTAL, minus reserved VM space 4.3G 7666 Model: MacBookPro14,3, BootROM 205.0.0.0.0, 4 processors, Quad-Core Intel Core i7, 2.9 GHz, 16 GB, SMC 2.45f3 Graphics: kHW_IntelHDGraphics630Item, Intel HD Graphics 630, spdisplays_builtin Graphics: kHW_AMDRadeonPro560Item, Radeon Pro 560, spdisplays_pcie_device, 4 GB Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320 Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x173), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1600.4) Bluetooth: Version 7.0.4f6, 3 services, 27 devices, 1 incoming serial ports Network Service: Wi-Fi, AirPort, en0 USB Device: USB 3.0 Bus USB Device: Apple T1 Controller Thunderbolt Bus: MacBook Pro, Apple Inc., 41.4 Thunderbolt Bus: MacBook Pro, Apple Inc., 41.4 END CRASH REPORT

Thanks for letting us know Carl123.

I am truly sorry to hear that, and I am aware of how disruptive that can be for your workflow. Perhaps Chris B (Moderator) would like to comment on this - I have no way of testing this as I am on a Mac. It might be better to start a new thread for Windows 10 users who are experiencing the same issue. Thanks for sharing, I do hope that Serif are able to come forward with a solution. I would just say, based on my experience, that unless it is an issue that is common to a number of Windows 10 users, it might take some time... I wish you good fortune in getting this resolved.

Hello to all contributors, As per the reply from pls, it appears that this issue has been fixed. I have tested on my MBP, and it would certainly seem to be the case. The speed that the Histogram updates now (finally) makes sense, and works as it should have from the beginning. Thanks to you all for your contributions. Earlio

Finally received the following email from Serif after my review: QUOTE: Hi Earlio, Thank you for getting in contact and the links to the forum threads, I see you have been in contact with ChrisB who has logged the issue with the developers. The report has been bumped again to see if we can get any movement on it. Once we have more information we will update the thread. Many thanks, Lee @ Affinity Support :UNQUOTE I responded QUOTE: Hi Lee, Thank you for at least responding. I have gotten used to being ignored. My experience so far is that this will be ignored once again, and I expect no update or further response from Serif on the issue. However, I will keep on the case, on the forum and see if we can get some movement on this, if only to help those experiencing the same issue. I have to say that this has been the worst experience I have ever had with a developer in 12 years as a Mac user. :UNQUOTE I have nothing further to add...

Hi Cohn17, The simple answer is I do not know as I have not yet updated to Catalina, due to the issues experienced updating to Mojave. I also use a couple of legacy apps that have not been updated to work under Catalina, so at present have not updated. In the meantime, I want on to the Apple Store, and rated APh with one star and gave a poor review - I then had a response from Apple: QUOTE: Dear Earl, Serif Labs responded to your review of Affinity Photo Serif Labs "Please could you email affinitysupport(at)serif(dot)com regarding your issues?" Do you want to update your review? You can also contact the developer. :UNQUOTE I responded follows on 7th December. 2019 - QUOTE: Hi, I received this email from Apple after leaving my review. May I suggest that you read the threads referred to in the review, at the Affinity Forum, before responding. https://forum.affinity.serif.com/index.php?/topic/69512-mojave-metal-accelerator-not-working-for-affinity/ https://forum.affinity.serif.com/index.php?/topic/89509-levels-histogram-graph-not-appearing/&page=3 I think that. You will find this absolutely backs up the review. Thank you, Earlio :UNQUOTE Of course I have had no response form Serif, not even an acknowledgement of the email sent. I am sorry that I cannot give you any better reply. Perhaps one of the previous contributors to this thread has since updated to OS Catalina and has a response with regard to solving these issues with the update - if so, please let us know - I would appreciate a response for all of those in the same position. Thanks for your contribution. KR, Earl

Hi Kls, I am sorry that you are experiencing the same issues as many of us. Serif are not very customer focussed, and this results in them ignoring such issues, especially when many do not suffer the same problems (or at least do not either realise or simply accept, the limitations). As has already been pointed out by Chris M, this was a deliberate move by the developers in order to prevent CPU usage increasing. Quote: "So the fact we do not allocate additional CPU power in Photo Persona should apply to any Histogram. I do not think it should be taking as long as it does in your video to update. A second or two I could probably live with but your delay was substantial." Unquote You'll not that I started this thread on 4th June - 5 months and no action whatsoever. Last time I had issues with Affinity Photo it took 7 months to get some kind of update (when this version was released), and although I use it from time to time, I am sorry that I wasted my money (and so much time...) on this app. I bought the book, worked through the videos and was very happy with the app until the Mojave update. I guess you get what you pay for - I am back using PhotoShop. Thank you for the input.

Hey TomM1, The same solution seems to work for both issues, but whether they have the same root cause is still to be determined. Thank you for the tip, Saving the file (Command>S) works for me too, much less of a pain. I had gotten so used to saving and reloading that I had stopped looking. Still needs fixing, though.

Hi TomM1, I do not know of the two issues are related, but I suffer from the same issue, but my experience is that these update after a short while. I notice particularly with selections, the icon shows just blank, but eventually updates to show the mask. I had not previously mentioned as this does not interfere with my workflow as I (almost) always Group Masks, so I know that the icons are masks and will - eventually - update. Many thanks for your input - it all helps make the case for investigation, and at some point in the future - perhaps an update to solve these issues.

Hi Braver, Yep, that sounds exactly what I I have been experiencing. I was aware that if you save the file, and reopen the graph appears. It also does so if I simply delete the Levels layer that is not updating, and add another Levels layer. A pain in the butt, but it works - most times.

Hi Manuel2, Thanks for contributing. Sorry to hear this is also affecting you. I had, until now, thought that this issue was confined to Macs, and I am surprised to hear that the issue is also present in the Windows version. I hope when Serif get around to addressing this, it will have to be across all of the PC iterations of the app. I have not heard of any such issues on tablet versions, so perhaps the bug is restricted to PCs.

Hi Braver, I appreciate your comments. However you seem to have your issues solved, whereas I am still in the same place. As far as venting is concerned, it is simply my take on how Serif have handled these issues. Sometimes one has to tell it as one sees it, and having had to wait more than 7 months for the "coming shortly" update to fix the last issues I had with Serif (see my other posts) and due to that having to go back to Photoshop, and having paid for the app in good faith, my opinion on this is that Serif simply do not address these issues. I would probably not be so vocal were I in your position.

Hi Gerrit, Thank you for the response - not so much patience - more stubbornness in my case. I have definitely run out of patience...

Hi Gerrit, I am now rapidly coming to the same conclusion. The launch and first iterations of Affinity Photo were great, some bugs - but mostly addressed. If you look around this forum you will find many other threads which complain and criticise Serif for the lack of response, unwillingness to address bugs which do not affect the majority of users, and frankly just excuses about what Serif is doing about it. You will also find further criticism on the Apple Store. Perhaps Serif feel that they have no need to address such concerns given the number of times they have sold Affinity Photo, they have taken our money, and a relatively small number of unhappy customers are of no concern to them now. It would seem the success that Serif have had with the product, and the fact that they get not further revenue from existing customers, is an issue. Why bother to try to fix issues for people that are no longer earning the company money? I am really sad, and also have reverted to using Photoshop. It may be expensive, but it works, and new innovations (Sensei AI selection for instance) is pushing Photoshop far ahead now. Anyone moving from the latest updates to PS would immediately see the advantages of remaining a PS user, despite the cost. I was (initially) very taken with APh - I now just feel like I was taken advantage of. So disappointed, I have bought the complete suite: Affinity Designer and Affinity Publisher, but after the experience with ApPh, I am not looking to use any longer. In remain hopeful (but frankly, not very) that the guys at Serif will actually get around to addressing these issue, and will remain on the Forum - hoping that at some point Serif will wake up. I await (once again) an update - we have seen nothing since release to address any of these issues - and if Serif are true to form, they will announce another big release of this buggy and often unusable app. As for Chris B's response, whilst I understand that it is not his responsibility to make the necessary changes, simply repeating that the issue has been referred to the developers (who I assume also are employed by Serif) is simply passing the buck. There should be some way of taking this to management in order to get a resolution. Over the years I have used many image manipulation apps, they come and go, but Photoshop (although Adobe were quite complacent at times in the past) is still the Gold Standard. The issue for me is: How can I rely on software when the Developer is unwilling, unable or simply does not give a damn about the issues that users are experiencing?

Hi Cecil, I think the rationale is that cropping the image should be one of the first operations one should do on an image. If you open the image, apply your Levels layer, crop, then apply another Levels layer, Affinity Photo WILL update the graph on both Levels layers. Whether this suits your workflow is another matter... I think it would be best answered by a Moderator, and I know ChrisB follows this thread, and will read this when he has time. You will probably get a definitive answer at that point.

Hi Braver, Thank for the further information. I guess we all use the app for different projects and have different requirements. However, it is obvious that these issues are affecting a number of users (and I would think many who do not visit the Forum and just put up with the situation) and I am not particularly hopeful that Serif will look at these issues and find a fix. My experience has been that there is good feedback, but no solutions, thus far. When working with selections and numerous images, all of which have a number of layers, in OpenGL, APh is simply too slow to be of use, so it would seem that the options are: 1) Use Metal and put up with the foibles which mean slower basic tools and graphs. 2) Use OpenGL, resulting in a slower response from the tools and graphs, but a quicker response when utilising lots of images with separate layers. Neither of which are ideal, and as one has to restart APh when switching from OGL to Metal and vice versa (due to the way Apple have set up Metal), this is not ideal, and a less than optimal implementation in the app results in a less than optimum response from the app. That said, it is a pretty big piece of software, so bugs are inevitable, even after beta testing. It is the response from developers that is always the make or break.

Hi Cyril, A little off topic but also relates to the Histogram. I had not experienced this issue(?) I tested the Levels, did the crop, and the same result. This may have something to do with the non-destructive nature of the image processing, but I do not know - perhaps ChrisB may have something to say on this, and as to whether you should start a separate thread. Further, I noted that if I open a second Levels Layer, the Histogram then updates on the new layer. So it would seem that this is not visibly updating the graph post crop, but that the new Levels information is available to APh. If I keep the original pre-crop Levels layer open after the crop, and open a new Levels layer, then both of the graphs update to the correct Levels information for the current cropped image. As the information is retained from the pre-crop image is retained (see earlier post) you will see the graph update on the older Levels layer. Why Serif chose to implement in this way, I cannot say - but it does not seem logical in this instance. There may be a reasonable explanation, but I cannot think of one at the moment.

Hi Dee, Thanks for your contribution. I am not sure why the 2017 MBP is so susceptible to these issues. No-one has yet given me a reasonable explanation as to why the Metal Acceleration is difficult to get right on this model. I note that some (see post above from Braver, and my response) are also experiencing issues on the 2018 model too, so maybe not just the 2017 MBP causing or experiencing the slow response time. I do not utilise Scopes, so am unable to comment on that, however, there is a lot of evidence that the manner in which Serif has implemented the Metal Acceleration is pretty patchy, and that not all tools work properly on some MBP models. I am sure that we may find a workaround or two, and would ask any forum contributors to post. Sorry I have nothing more positive for you.

Hi Braver, Thanks for your post. I have also found the same with regard to OpenGL being considerably faster than Metal on some tasks, and the update to the Levels graph is almost instant. One of the issues I have with not using Metal is that I do a lot of compositing and require a fast response, however I also use Levels to try to ensure that I get the tonal values about right before pasting a selection into another image. OGL is not as fast in these tasks. When I had my previous issue with Affinity Photo, I was instructed to turn off Metal, which made APh unresponsive for the tasks required to composite a new image. This resulted in my having to go back to Photoshop for almost 7 months due to the issues experienced with the Mojave upgrade. During this period, I had many discussions on the thread, including those who advised not to upgrade for a long period after a new OS is released. I have not yet upgraded to Catalina. I also had some very long calls with AppleCare and the basic response from Apple was that the problem is with the way that Serif have implemented the Metal Accelerator. I have found no issues with other apps that utilise Metal, so have come around to thinking that Apple may be correct. I have tried working with the native Affinity files, but have also moved to TIFF ~20Mp (due to the above experience with Serif) in order to ensure that if I have the same kind of issues again, I have files which can be processed across a range of apps. I also use Luminar for some tasks. It is disappointing that such basic tools and graphs are unable to perform under the Metal Accelerator, and that Serif seem to think that circa 20 seconds is acceptable for a Levels adjustment graph to be available. Although I do much of this by eye, the graph is a big issue for me. I guess the weight of users who have experienced this, and/or the number of people reporting the issues does not look critical to the developers, and so is a low priority issue. The consequence of a one time payment model vs subscription model, perhaps?

I understand the issue, and will await a response. In the meantime, with OS Catalina coming in October, I am wondering whether to update. Given the issues suffered last time and there app being unusable for months, and the fact that the 2017 MBP seems to be part of the problem, I would appreciate your advice on updating. It may solve the issue, but I am also concerned that I may end up with the loss of functionality that occurred last time. Would you recommend updating, or waiting for a while before taking the chance?

Hi Chris B, I have no sensible response from Apple, they have basically said this is an issue for the developer. I have also followed the advice of Apple and completed a clean install of Mojave. OK, I have been spending a lot of time trying to replicate the behaviours of AP with the Levels graph. On the Levels graph the biggest delays seem to be when working with selections, as you have noted. However there are still times when the graph does not update, I have now left on image overnight, with the Mac set to stay awake - after 10 hours, the graph on a selection still fails to appear. In particular, the smaller the selection, the longer the timespan for appearance of the graph. I have checked that the Levels Panel has something to work on, having selected a small portion of a a full colour image (approx 300 x 300px) which is monochrome so should give a pretty solid graph, I have tried selection with a number of small areas with in full colour, and the issue remains. The controls for the Histogram still work, but the graph (which is designed to be a graphic representation of the image portion) often takes an inordinate amount of time to update, sometimes not updating at all. Frustrating.

Hi MEB, Thank you for the prompt reply. I note that you have not answered the question as the whether you have tried to run this on the MBP 2017 model for replication. The issues seem to be affecting this particular model, and does not seem to be replicated on other models. I thought that it would be interesting to get an Apple perspective on this, and I am in contact with Apple as to the reason why I am experiencing these issues with APh, and the hardware issues that might be at the heart of the inability to get a stable, working app.

Hi Gerrit, I agree entirely. I am sorry to hear of your issues. I note that you have the same model, and some of these issues seem to affect only the 2017 MBP. Hence my question if Serif have a 2017 model to test on. After my last experience, I feel that Serif do not consider the user, and the issues that recur are dealt with by either ignoring the issue and hoping it will go away. I am not happy about going back to PS - the cost is one issue, but I readily admit that the way Masks are handled, the ability to see Blending Modes in a live setting and the Selection algorithm are the things I will miss most when switching back. The bug reporting response has been poor to non-existent and It is hugely disappointing as many other users have defended Serif, and encouraged me to stick with APh, but if the software is unfit for purpose, then I cannot see any other solution. MEB, why wait until another user raises the same issue before giving me the information that the issue cannot be replicated? An organisation need to communicate with its users in order to maintain trust and confidence.

Hi MEB, Can you clarify what you mean by create a new user account. Do you mean a new user account on my Mac, (a guest account) if so, I have already tried this and there is no discernible difference. I am not sure what is going on here. You acknowledged that the LEVELS Histogram does not update immediately and that it is also retains the previous setting. I have tried a lot of fixes - I have closed all open apps except APh, I have force quit all non critical processes in order to establish if another app was causing the issue - I have even tried in Safe Mode. No change. The main Histogram appears to update without issue, and without significant delay, but the same graph either takes quite a bit if time to update, if at all in the Levels panel. I have left my MBP for more than half an hour before trying again without the Histogram completing the update to the graph. Often by closing the Levels layer, the Histogram will update after a short delay, however, Levels are one of the most used panels, and the fact that Serif appear unable to identify and fix this issue gives me no confidence in the product for the future, especially as I was basically unable to use Affinity for 7 months due to no fix for the Metal Acceleration issues I previously discussed in other threads. Do you guys have a 2017 MBP on which to test the issue? I do not know if there are some hardware quirks with this particular model which do. not appear in prior or later models. I am getting to the end of my patience with Affinity Photo, and I have also purchased Designer and Publisher. In designer, the Levels panel also takes a second or two to update, or longer if the Levels panel is being used on a selection. With Photo it is intermittent, with some images updating quickly and others never (or at least within half an hour). If you are unable to replicate the issue, will there be a fix? Or should I bite the bullet and go back to Adobe? The way that Serif deals with the issues I have experienced so far has been poor, unsympathetic and unapologetic. If there is no fix, I will ask for a refund, as the product is not fit for purpose in my case. I am hugely frustrated, disappointed and have wasted a huge amount of my time with the learning curve changing to APh, the 7 month issue that drove me back to Adobe last time, and the cost to my business.