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Pauls

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Everything posted by Pauls

  1. Pauls
    It looks unlikely that we will support printing directly in cmyk to printers - as you have found exporting to PDF/x standards and printing that is the workflow for this occasion.
  2. Pauls
    I'll get that reported - thanks for the clear recipie
  3. Pauls
    @udraboThere's a chance it could be font related - could you upload the font used on the crashing machine and your document to here and we'll try and recreate the issue.
  4. Pauls
    Looks like it uses a custom scroll amount - I'll report it
  5. Pauls
    I've reported the non colour managed preview We have an outstanding issue with the Edit Document functionality. At the moment I would advise editing the source document if you want the changes to be picked up in other documents/places.
  6. Pauls
    It would be useful to have one of these files for checking. Private files can be uploaded here: and will be deleted after investigating.
  7. Pauls
    Can you share the docx file ?
  8. Pauls
    This can often be down to a graphic element having a complicated wrap outline (it may be a vector or png). If you do have such a graphic select it, open the text wrap settings dialog and then simply close it. This should cache the outline and lead to much better performance.
  9. Pauls
    the symbols should disappear if you have Text, Show Special Characters menu item disabled. As @Hangman suggest using a different viewer or even loading the PDF into publisher may give you better results
  10. Pauls
    I've reproduced that and will get it reported
  11. Pauls
    you may want to review this thread - ligatures suffer from problems when importing PDF's
  12. Pauls
    That's been logged now - thanks
  13. Pauls
    try unchecking Support Language dependent single typographic quotes in preferences/auto-correct
  14. Pauls
    Are you Using cmyk rather than rgb ?
  15. Pauls
    We'll get those issues fixed, the measurement units should be taken from what you set the document up to use
  16. Pauls
    Thanks - we'll get that corrected
  17. Pauls
    @Darkclown - confirmed that that file crashes - did you create the table by importing something ?
  18. Pauls
    Any chance of a screen recording which shows the fault ?
  19. Pauls
    Thanks - we'll look into that
  20. Pauls
    You can turn that auto correct correction off via Preferences
  21. Pauls
    I've been unable to recreate this using an admittedly slightly later iPad Air. I've logged the crash report to see if a dev can see what's going on. Thanks for providing the info
  22. Pauls
    I'm not seeing this - could you upload the sample please
  23. Pauls
    The slowdown is actually caused by the text wrap on logohmf.afdesign . You can significantly improve the performance by selecting the problem object and clicking "edit wrap outline" on the toolbar. This effectively caches the wrap shape, preventing the continual regeneration which hogs the processor.
  24. Pauls
    Would it be possible to get a copy of the file uploaded please
  25. Pauls
    Could you provide the document for us to investigate please ?
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