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Pauls

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Everything posted by Pauls

  1. ve any the linked files been changed since they were linked ? We have some some issues in the 1.8 release around that. You can always upload the images to the link and we can check here
  2. Can you attach one of the PDF files ?
  3. @Gerald Wall Can you upload the afpub file here. The above link is showing as unavailable. Thanks
  4. we're working on this issue right now - you can upload any samples files and we'll check that your issues have been fixed when a fix is available.
  5. I suspect it's something to do with one of the resources - document is opening when all the images are missing
  6. @Tirjasdyn I can see the operation taking far longer than it should. I've logged it for a developer to investigate
  7. @Chris Patmorecould you upload the document here please.
  8. do you use lots and lots of fonts ? does your problem sound like any of these issues ?
  9. The problem seems to be with the name table for Mac PC's as far as I can tell. The font will be fine for Windows - it is probably an issue for the original font manufacturer as my mac advises very strongly not to install the font.
  10. Did you not get/see the "ignore and continue" option?
  11. are there any other processes accessing the files such as backup or cloud syncing?
  12. I've been able to export the document - what issues are you seeing exactly?
  13. There seems to be a problem with the name table in that font. Attempting to install it lists a serious error. Which is the reason the export is failing.
  14. Looks like that video ID has been reused - we'll have to get the subtitles redone
  15. here @Anna Glasinger - can you upload some (or all) of the files here please. How is the export failing? any messages ?
  16. Would it be possible to get the publisher file to investigate please. You can upload it securely here
  17. Hi, Can you upload the file here please. What location are you saving the file to ? Is it a clound based / shared drive ?
  18. I've recereated that and will get it logged - thanks for the report
  19. I guess you're looking to check for a specific number of spot colours ?
  20. We dont yet have the spot colour checking that I think you are looking for
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