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Pauls

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Everything posted by Pauls

  1. I've logged an issue about this. I'm not 100% sure that the 3d effect should update in this case though
  2. the only thing I can see is that they dont want any profiles in the PDF and we always have the CMYK profile - although I would then expect that you would always get the warning. I think you may have to reach out to the company for some feedback
  3. at first look it does appear to be cmyk only - which website and or PDF spec are you working to ?
  4. could you upload the publisher file here please
  5. It is odd - I would suspect some sort of imposition problem however feel free to PM me if you get any further info from the printers
  6. I cant see anything obvious from the PDF or afpub file - Given that the online proof looks OK I would query it with Route One Print. I dont recall anyone having a similar problem either.
  7. The 2 PDF's are using different color profiles If you generated the Print output using a PDF writer you would need to provide/check details on the colour settings.
  8. in what way are the colors not matching for you ?
  9. Hi Can you send us teh Afpub file, a sample PDF and an indication of which pages you are having the trouble with please. Yopu can upload them here
  10. It's working for me - could you send me that sample spreadsheet just in case its something to do with that
  11. Can you just confirm the actual region that is set as well please ?
  12. Would you be able to share the IDML file with us? You can upload it here
  13. I think it is something to do with Metal acceleration being used in combination with the No Jpg Compression setting on am M1 mac in this case
  14. So far I've been getting very consistent PDF sizes. Could you upload 2 of the PDFs which should be the same but are of different size
  15. Could you upload the project as a package here please so I can investigate. are you changing any settings for the different PDF's e.g. Colour profiles ?
  16. I cant replicate the multiple toast messages in our newer releases - is it still a problem for you ?
  17. The embedded font is a sub-set which can cause problems also - not sure if that is an option for whatever program generates the PDF
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