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Pauls

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Everything posted by Pauls

  1. I would suspect maybe a graphics driver problem - worth making sure all drivers are up to date on a new laptop. Before you create a new document try turning hardware acceleration off in Preferences/performance if updating the drivers brings no joy What laptop is it ?
  2. Do you mean you can only print once per session. i.e. if you restart the app can you print once ?
  3. We're hoping to have the Zoom crash fixed in the next beta please check it out when that is released
  4. when the app freezes go to task manager. Select the designer app and right click. There will be an option to create a crash dump. I think you are suffering from something we have identified and will have a fix in our next beta
  5. it looks like the info is there just rearranged slightly - not sure why windows isn't displaying it
  6. I think its the difference between adding/removing marks which is a heavier process than renaming something where we know its location. One requires a scan of the document whereas the other doesnt
  7. I suspect this was an inconsistency in windows in v1.10. You can use the info panel to see the dimensions in the document units
  8. could I see a screenshot of the performance settings? would be interesting to see if tweaking the settings can avoid the lag
  9. we have an issue where the app can lock after editing a brush. I notice from your video that the brush category name appears to be blacked out did you notice when this occurred ?
  10. do you get the crashes if you print to file or PDF?
  11. unusual - not getting any interesting details from those can you describe your system please, Make, model, OS version etc
  12. makes sense to add this to preflight I've raised an issue for it
  13. Could we get some of the crash reports please
  14. transform panel, lock the width and height and type a value in. Sets the bounding box values
  15. This has come up before and is due to being able to place things over 2 pages. I've added your report to the issue
  16. I'll have to get a developer to look at that file
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