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Pauls

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Everything posted by Pauls

  1. Pauls
    I've reproduced that and logged it for investigation - thanks
  2. Pauls
    there are some font features we dont currently support - I suspect you are using is one of those. Could you confirm which one(s) yor are using please
  3. Pauls
    we think this a bug which we have fixed in our current beta version
  4. Pauls
    Have you updated the software in the intervening time frame?
  5. Pauls
    I'm sorry I''m not in a position to give any timeframe. When we make improvements and bug fixes we provide them in out Beta forums - you can keep a watch on those to see if any IDML improvements have been made.
  6. Pauls
    It could also be a font issue as suspected - if you could upload the font you are using we can investigate further
  7. Pauls
    It seems to be crashing when processing autocorrection - do you have any custom settings / additions ?
  8. Pauls
    an interesting report - we would need to know almost exactly what you were doing and indeed it may never happen again. Thanks for reporting this
  9. Pauls
    This matches an existing report - which unfortunately is not fixed yet
  10. Pauls
    thanks for supplying the file - I've logged that to be investigated
  11. Pauls
    OK that sounds like you won't have changed anything from default settings then. Could you upload the file here and I will investigate
  12. Pauls
    please try the beta available here - it can be installed alongside the retail version
  13. Pauls
    does changing monochromatic iconography change the behaviour. If that doesnt I'll point a developer at the crash log to see if they can norrow down what may be causing the issue. FInally did you purchase from the app store or direct from the affinity website?
  14. Pauls
    @pcdlibrary - COuld you upload a the crash reports folder for us to this location please. The folder can be found in %appdata% e.g. C:\Users\<youraccount>\AppData\Roaming\Affinity\Publisher\1.0\CrashReports\reports
  15. Pauls
    you've pretty much gone through the options then you could try holding the control key down whilst launching the app which should perform a reset of the UI. Select Clear from the Clear User Data panel when it appears could you also provide a screenshot of your OS scheme settings please.
  16. Pauls
    could you try switching the applications colour scheme in Preferences/User Interface ?
  17. Pauls
    it may be due to using seperated mode when performing the 'Save As'
  18. Pauls
    @Dan Stalkerit would appear to be something to do with abbreviations - Do you have a small sample document you can post?
  19. Pauls
    In that case can you please upload the file here and we will investigate
  20. Pauls
    This may be due to a linked resource (Possibly a PDF file) if you can alter the path to the resources the document may then open
  21. Pauls
    you can remain logged out of the account in the app and download the content from the website and install manually until we resolve this problem
  22. Pauls
    If you hold the control key down while launching the app do you get the Clear User Data dialog? If you do Select the 'Reset Acccount Data' option then select 'Clear'
  23. Pauls
    If you hold the control key down while launching the app do you get the Clear User Data dialog? If you do Select the 'Reset Acccount Data' option then select 'Clear'
  24. Pauls
    If you hold the control key down while launching the app do you get the Clear User Data dialog? If you do Select the 'Reset Acccount Data' option then select 'Clear' We think the crash is related to the loading of dowloaded web content
  25. Pauls
    @paulie.reklama- What type of graphics card do you have ?
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