[Error when updating from the App Store]

Hi Gary,

Welcome to Affinity Forums :)

Drag Affinity Photo from the Applications folder to the trash and delete it. Then try to install it again from the App Store. 

Let me know if you still have trouble.

That worked.

 

After deleting AP 1.4, the App Store asked if I wanted to "continue download" - which I did. Now running AP v.1.4.1

 

Thanks!

[Error when updating from the App Store]

I started trying to download the update from Affinity Photo v.1.4 to v.1.4.1 on Jan 22. Two days later I'm still getting the error:

 

"Affinity Photo failed to download. Use the Purchases page to try again."

 

When I go to the <Purchased> tab of the App Store, I get the same error.

 

Is this something Affinity can fix, or do I need to start troubleshooting with Apple?

 

-gw

[1.4.1 updates out now]

Just tried to update from Affinity Photo 1.4 to 1.4.1 via the App Store, but no can do.

 

When I click on the [uPDATE] button, the animation which indicates a download starts - then I get the error:

 

"Affinity Photo failed to download, Use the Purchases page to try again."

 

Anybody know what the "Purchases page" is, and how to find it?

 

-gw