Tuhis

Hi Kyra! This is just a guess, but if you tap on that blue link seen on the screenshot could it possibly take you to somewhere where you can request a refund? Since this apparently is an issue with the App Store I’m pretty sure you’ll need to contact Apple to get your money back. They’ll hopefully see that there’s a problem in their system that allows you to buy and download apps that don’t actually work on your device.

Thanks Lee. I've tried toggling the window mode and moving things between displays and virtual desktops, with and without the external display, but every time it's either the separate mode or the normal mode that jumps to somewhere else. If I switch from separated mode to normal and then back to separated (or vice versa) Affinity Photo ends up moving to another screen. Actually just now as I was writing this I got the toolbar visible by unplugging the external display at some point between moving windows! I now suspect this might have something to do with the fact that my external display is wider than my 13" Macbook Pro, and I had scaled the toolbar to the extreme. So maybe it was too much for my little Macbook and that's why it decided to leave it out of the screen. The jumping between screens might also be caused by the wide toolbar, if it was somehow on both screens at the same time. I've noticed that the external display sometimes causes confusion to Affinity software, for example every time I adjust my brush size or opacity with the ctrl+alt+drag the cursor jumps lower on the screen after I finish scaling. And artboards sometimes get blank when I switch between displays. Luckily it's only visual and I can restore the content by closing and reopening the file. I'll be careful now not to scale the toolbar too wide in the future so I can hopefully keep it visible! Thanks for your help Lee.

Hello, I have a problem with the separated mode on Affinity Photo. I use it on a Macbook Pro and most of the time I use an external monitor. I think what I'm experiencing might be the result of switching between monitors, as I've noticed Affinity Photo and Designer don't always like it when I have an external display connected. My problem is that I've somehow lost my top toolbars (normal and context) completely on separated mode. They are definitely on, and visible on normal mode, but on separated mode they move somewhere out of the screen. They aren't visible on any of my desktops. I can get them to the dock if I click minimize from the Window menu, but when I click them open they move out of my screen edges again. Is there a way to restore all the toolbars to their normal position on the separated more? Or some method to gather them to one desktop? This is pretty frustrating and I haven't found any way make separated mode usable again.

Tweeted, though it probably won't get much visibility in my feed lol. Been showing Designer and Photo to my fellow designers in real life and many have fallen in love with them. Reeeeally looking forward to the Publisher as well as iOS versions of your apps!