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Lee D

Staff
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Everything posted by Lee D

  1. Hi Ash, Welcome to the forums. It does sound like the issue is occurring in the Develop persona, have you tried turning the Develop Assistant off all together. Then run the macro on a .ORF file and JPEG to then compare the two? If you're running on a mac, you can also try switching the RAW engine used in the Develop persona from Serif Labs to Apple Core.
  2. Hi Pinnochio, Welcome to the forum. When on the Print window and you select Printer Profile the dropdown will show RGB profiles that are available as they are mainly supplied with Windows and with your printer drivers. The same applies to another photo app I have installed and tested. Which printer do you have and which CMYK profiles are you wanting to select?
  3. Hi rmaddox, Welcome to the forums. Our store doesn't have an option to purchase items as a gift or for someone else. As during the installation of the software it will prompt for the email address used on the store account and the product key we generate, which is based on the email address. One option would be to setup a free email address, then place an order for the app and workbook using this free email address as part of the order process. This is so the receipts and product key are sent to the email, then just give the login details for the email account and store account to the other person so they can then access to download the app. New features are planned for the store and hopefully a gift option will be one of them.
  4. Hi ThomasK Currently you'll need to design your watermark as part of the document or use File > Place to insert an existing watermark design onto your image and then export.
  5. Hi juergen, Welcome to the forums. Our developers have plans to design and release a Digital Asset Manager sometime in the future once we have completed our current roadmap. When we have more information available we'll make an announcement letting everyone know.
  6. Hi matze87ac, Welcome to the forums. You can setup the grid within the Grid and Axis Manager, but they will always start from the document edge and not the defined margin. The option to start the grid from the margin line has previously been requested and may be a feature added in a future update.
  7. Hi affwin, At the moment our Print dialogue doesn't have options to set the position of the print. It's something that has been requested and may change in the future to include more features. You can export and print from another app in the meantime.
  8. Hi John, Welcome to the forums. Right click the layer and select Duplicate (⌘J), a copy will then appear on the Layers tab. You can now move this onto another layer.
  9. I've just ran through it and I can follow the steps OK, have you made sure the quickshape was moved over the motion blur. And selected before switching to the Gradient tool.
  10. Hi tonyt, If you're using On1 Photo Raw, this may be due to them not being able to read our native file format for them to display a thumbnail.
  11. Hi brunzenstein, Which part of the tutorial have you got to, have you moved the quickshape and nested it with the Motion Blur layer?
  12. Hi olly, Welcome to the forums. Arrowheads for use at the end of lines are still to be added to Affinity, this will occur in one of the free future updates. Arrows are part of the Quick shapes which if you want you can use them to appear at the end of the lines.
  13. Thats the issue we're aware of, the size is not displayed correctly on the EXIF tab, however if you have the rulers enabled it should open at the correct resolution.
  14. Hi kayearti, Try doing a clean boot in Windows using this link for the steps. Once in a clean boot then run the setup for Affinity Designer, hopefully this will allow the app to be installed.
  15. Hi Watcher, You don't need to redirect the program to load from any specific folder, the installer puts all the files in the correct location. The only other app so far we know can cause Affinity on Windows to crash on startup is FastPictureViewer Codec Pack, do you have this installed? If so if you update to build 3.8.0.9, it should allow Affinity to open. Another option would be to do a clean boot in Windows 7 and see if anything else that's starting with Windows is causing the issue.
  16. HI CapnJonas, Welcome to the forums. When you use File > Open, which fle types don't have a thumbnail preview, what's the file type? If it's our own format .afphoto, a thumbnail of the document should also be saved in the file by default. This option may of been turned off, if you open Preferences > General, Save Thumbnails with documents, enable and select Close.
  17. Hi centi, Welcome to the forums. How are the gradients stops setup?, can you provide a link to your file so I can check or perhaps a screenshot.
  18. Hi Eisbar, We plan on developing a digital asset manager, it may have similar features to others available. However at this time we don't have any other information available.
  19. Hi Cleary65, Welcome to the forum. Can you provide a screenshot of how the panorama looks after stitching. Can you also provide a Dropbox or similar link to the files so I can test them?
  20. Hi H380, Welcome to the forums. Some tools aren't designed to be used with more than one layer at the moment. Its been requested that they be able to. One option would be to duplicate the Background layer first and work off the duplicate and not the original.
  21. Hi KiboOst, It may be that the other ai files not have an embedded PDF stream, which is what Affinity actually looks for and reads. If you wish to PM me a Dropbox link or something similar I'll check the ai on my system.
  22. Hi 2d-subjektiv, Affinity Photo will open RAW files from a FujiFilm X10, I am aware of an issue with the EXIF panel not correctly displaying the size. However the photo will open and display at it's original size for you to begin adjusting and the issue is logged with our developers to look into.
  23. Hi wgphoto, This has been passed over to our developers to look into as it should be remembering the settings from the source and applying them to the new.
  24. Hi David, Welcome to the forums. Can you provide a screenshot of the Shortcut tab after you have right clicked on your Affinity Photo icon and selected Properties. Showing the end of the Target address field, I would like to check it, as that command should overwrite the message.
  25. Hi Lilpri, I've spoken to our Customer Service team who handle the invoices and they're going to look into this and contact you shortly.
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