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revcine

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Posts posted by revcine

  1. Hello,

    I was working on retouching a shot today for over 5 hours, saving often. When I was finished, I saved my file, closed out the program, shutdown my laptop, unplugged my drive and went home. When I went to reopen the file it gave the error: "Failed to load document: The document appears to be corrupted. The document must now be closed." 

    When the error dialog is showing, the file is open and I'm looking at my image, but unfortunately I cant do anything and its forcing me to close it.  

    I am now aware that you don't recommend working from external SSD drives because of the way affinity saves the file and if there is any interruption it could cause the file to become corrupt.

    I searched for resolutions for this problem on this forum and it seems the solutions I found may have been for previous versions because the menus don't appear to have the same options in some of those older instructions on how to attempt to recover the file.

    Is there anyway someone can take a look and try to recover this file for me?

    I am using Affinity Photo Version 2.2.1

    Thank you in advance for any help with this issue.

    RamMounts_StudioStills_02_Cleanup.afphoto

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