DumbMonkey

No, and the issue persists across both my desktop and laptop computers. I've tried most of the solutions I can find in the forum. It's strange because it worked for about a week, then stopped. As I say one computer is Windows 10 one is Windows 11. The only software they have in common is the various Windows components that win 10 and 11 share, Spotify, printer drivers (it's a brand-new to me laptop) so fairly clean. I haven't checked the licence but I didn't bother uninstalling the desktop one before installing on the laptop... maybe something to do with that?

Device name: Surface-Laptop Processor: 11th Gen Intel(R) Core(TM) i5-11300H @ 3.10GHz 3.11 GHz Installed RAM: 16.0 GB (15.8 GB usable) System type: 64-bit operating system, x64-based processor Pen and touch: Pen and touch support with 10 touch points Edition: Windows 11 Home Version: 23H2 OS build: 22631.2506 Experience: Windows Feature Experience Pack 1000.22677.1000.0 Problem as per title, the program is unusable. Things tried - multiple reinstalls, resetting the app, CTRL when starting (crashing then too). Happens on both my main computer (Win 10) and laptop (Win 11). Happens in version 1 and version 2 including the customer beta version. Searched for crash logs but none in the user folder under Affinity/crash logs. Just hangs for about 5 seconds then disappears. What is the refund policy? as it is utterly unusable.