emanuele a
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emanuele a got a reaction from Callum in Publisher V2 login not working when the app starts
GOOD NEWS UPDATE:
So:
yesterday night (italian time) i tried to uninstall once again V2 from my pc. I then tried to install it on a different pc, and it worked just fine.
This morning i saw Affinty support email response to my problem.
Before proceeding with their instructions i deleted everything from the other pc, uninstalled the program, cleaned the %appdata% and %userprofile% and also the temp, and %temp% folder from everything by Affinity.
I then reinstalled the MSIX version on my pc and this time the login worked with no problems, even before following their instruction.
I do report them for everyone that in the future might read this topic
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MSIX Close all Affinity apps Open Windows Run (Windows Key + R) Enter/paste the following:
%USERPROFILE%\.affinity\Common\2.0\ In this folder select 'license.dat' file and 'cs.dat', then delete both. Launch the Affinity applications EXE Close all Affinity apps Open Windows Run (Windows Key + R) Enter/paste the following:
%APPDATA%\Affinity\Common\2.0\
In this folder select 'license.dat' file and 'cs.dat', then delete both. Launch the Affinity applications You should hopefully now find this error no longer appears and you are able to sign into your Affinity ID as expected. ---------------------
Probably it didn't worked for me yesterday as suggested by @Callum because i deleted the 'license.dat' and the 'cs.dat' from the %APPDATA% folder for the MSIX version, instead of doing it in the %USERPROFILE% folder.
i probably got confused by BUT no problem!!! i don't blame anyone at all
Fortunately now it worked just fine and it has been a relief!!
Thank you very much to everyone for the help!!! @Callum @walt.farrell @Alfred
have a good day
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emanuele a got a reaction from Alfred in Publisher V2 login not working when the app starts
GOOD NEWS UPDATE:
So:
yesterday night (italian time) i tried to uninstall once again V2 from my pc. I then tried to install it on a different pc, and it worked just fine.
This morning i saw Affinty support email response to my problem.
Before proceeding with their instructions i deleted everything from the other pc, uninstalled the program, cleaned the %appdata% and %userprofile% and also the temp, and %temp% folder from everything by Affinity.
I then reinstalled the MSIX version on my pc and this time the login worked with no problems, even before following their instruction.
I do report them for everyone that in the future might read this topic
--------------------
MSIX Close all Affinity apps Open Windows Run (Windows Key + R) Enter/paste the following:
%USERPROFILE%\.affinity\Common\2.0\ In this folder select 'license.dat' file and 'cs.dat', then delete both. Launch the Affinity applications EXE Close all Affinity apps Open Windows Run (Windows Key + R) Enter/paste the following:
%APPDATA%\Affinity\Common\2.0\
In this folder select 'license.dat' file and 'cs.dat', then delete both. Launch the Affinity applications You should hopefully now find this error no longer appears and you are able to sign into your Affinity ID as expected. ---------------------
Probably it didn't worked for me yesterday as suggested by @Callum because i deleted the 'license.dat' and the 'cs.dat' from the %APPDATA% folder for the MSIX version, instead of doing it in the %USERPROFILE% folder.
i probably got confused by BUT no problem!!! i don't blame anyone at all
Fortunately now it worked just fine and it has been a relief!!
Thank you very much to everyone for the help!!! @Callum @walt.farrell @Alfred
have a good day
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emanuele a got a reaction from Alfred in Publisher V2 login not working when the app starts
@Alfred it doesn't work. i even tried to install the MSI version.... i'm locked out of my app which i paid.... by just sayin "try later"....
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emanuele a got a reaction from Alfred in Publisher V2 login not working when the app starts
@Alfred no, no vpn. i can try to log in with the browser closed.
i logged already in the app like 3/4 hours ago. the uninstalled it for the 3rd time today due to other problems which i managed to resolve.
in all of that mess of today i also deleted the temp and %temp% files multiple times, but everytime the dekstop app continued to work.
And now this....
Today is a very frustrating day for me.
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emanuele a reacted to walt.farrell in AAA- PLEASE HELP affinity publisher v2 insane use of memory
Your choices, as I see them, are to:
Free up storage on your C drive; or Move your .affinity folder. If you want to do that, and are willing to accept a small loss of performance (but no other problems that I've seen), I've given a set of instructions which you can find below.
I don't know whether something has changed in your file that causes the processing to create a larger temp file than you got in V1, or if something has changed in V2, or if you simply got lucky in V1 and had more room on the C drive.
