[Corrupted file - please help (Moderator required)]

On 6/22/2023 at 6:02 PM, Callum said:

Apologies for the delayed response I unfortunately have been un able to repair this file so will need to to pass it on to our dev team for further investigation. I would advise recreating the file if it is time sensitive as our devs are very busy at the moment I apologise for any inconvenience this causes you.

Thanks
C

Thanks for coming back to me. I had to re-create the file in the end, so no need to bother the devs.

[Corrupted file - please help (Moderator required)]

2 hours ago, Callum said:

Hi Sarah3585,

Welcome to the forums

Please could you tell me if the file was saved locally our to a network drive etc as V_Kyr asked? If you upload your file to the following DropBox link I'll be able to look into this further with you however its worth noting that not all files can be recovered. 

https://www.dropbox.com/request/FRlEQ0nClzBkeedZUfBn

Thanks
C

It was running off Google Drive, and I see that could have been the issue (not usually an issue with Adobe software so didn't think twice about it) 😭

I have uploaded the file to Dropbox. 

Thank you! @Callum

[Corrupted file - please help (Moderator required)]

See below
 

[Corrupted file - please help (Moderator required)]

I've got the 'The file appears to be corrupted.' dialog box. I'm on version 2.1.0 Mac.

Anyway I can get the file working?? It's about 25hrs of work lost at this point. 

Can share the file with a Moderator.