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Posts
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Joined
Posts posted by Leigh
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13 hours ago, ashf said:
I just tried without selecting text but still there's lag, sorry.
Thanks for trying. Can you now try the latest beta build to see if that improves things? They have some fixes/improvements related to fonts.
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Just looking into this again and wanted to ask which version of Windows are you running? Are you using a Server version at all or on a network? Do you have any folder redirects setup on the machine?
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On 5/25/2020 at 5:27 AM, ashf said:
I suppose changing the font of selected text by just hovering cursor on the font list cause the problem.
Can you try the steps mentioned in my previous post to see if that improves things? Are you using a trial or purchased version?
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On 22/05/2020 at 19:31, Daniel Lalande said:
J'ai acheté Affinity photo et Designer il y a quelques années.
En ouvrant ces applications récemment, j'ai été invité à faire la mise à jour vers la version 1.8.3.
La mise à jour a été possible avec Designer mais j'ai reçu un message «Échec de l'installation» pour Photo.
J'ai alors désinstallé l'application afin de la recharger à partir du site d'Affinity.
Mais je reçois encore le message d'échec.
Que faire?
Merci,
Daniel Lalande
Bienvenue sur le forum
Pouvez-vous essayer de redémarrer votre ordinateur, puis réinstaller l'application à nouveau? Si vous continuez à recevoir le message Échec de l'installation, veuillez joindre votre fichier journal d'installation à ce fil.
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Did you read my previous message?
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12 hours ago, Richard Henderson said:
Recently purchased 120 licenses for our school. I requested details of silent installation which incorporated activation while installing. To date I have received no details.
Hi Richard, I've sent you a PM 👍
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Looks like it installed correctly. If you go to C:\Program Files\Affinity\Photo\ do you not have a Photo.exe file?
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If you expand the first layer you will see that the next sub layer is an image layer. If you hide or delete this, you will see the vector objects. You can then go to Document Setup > Colour and tick Transparent background.
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12 hours ago, Kelvin.andrean said:
i keep running into the same problem and had tried all the solution that been given through the FAQ,
designer running properly, but when i tried to install photo, there is no photo.exe file on it, so the shortcut gives a missing exe sign so it can't be open.
i tried install using local account but it is the same. then i tried to repair the file but the setup failed.
btw i did reboot and tried using safe mode, but the setup instantly failed without processing unlike before. so what should i do?
i think the only problem is the missing file photo.exe since all other file seems to be okay.
If you could attach a copy of your setup log file to this thread we will be able to look into this further for you.
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I wonder if you're trying to upload when the process that handles the conversion has limited resources or is timing out. https://invisioncommunity.com/forums/topic/452411-support-for-animated-png-attachments-dont-break-animation/?do=findComment&comment=2789909
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19 hours ago, djfilms said:
carl123, many thanks for your post.... very helpful! I will contact the mods, as you suggest.
best regards, David
If you can upload your file to here I will take a look for you 👍
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Not at the moment, sorry.
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On 5/15/2020 at 6:15 PM, BartCo said:
Hello Leigh,
thank you for feedback, but I found a solution to my problem yesterday.
I have requested a refund from You and decided to buy Affinity Designer from Microsoft Store (I wanna check this version). The Program was installed through the Microsoft Store but still didn't start.
At the same time my Windows 10 started to update and there I saw that one update wouldn't install - the update concerned the NET framework 3.5 and 4.8. Then I started looking for info on this topic on the internet.
It turned out that I did not have the NET framework 4.8 in the system (despite the fact that when I checked the system earlier it showed that this version is installed). It was a bug of some old Windows update and I couldn't fix it. I had to reinstall Windows, then the NET framework was updated and the program started working.
For people with a similar problem: manual installation of the NET framework 4.8 doesn't work (the installer will show info that this version is already installed on the system), the NET framework will update to version 4.8 only through Windows Update.
One more thanks for feedback!
Regards,
Bart Wesolek
That's great to hear - thanks for letting us know 👍
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No problem. We have a Feature Requests & Suggestion section here: https://forum.affinity.serif.com/index.php?/forum/52-feature-requests-suggestions/ 👍
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Thanks for replying. I agree, variables that can pick information from within the document would be useful.
Not sure if you're already aware but you could speed things up if you use Path Components to recreate an existing folder structure or a new one when exporting. I have a folder on my desktop called Client and sub folder called Project. The exported slice will be called design1a. When I then export this slice, I select Desktop when prompted and click export - the app will then save design1a into Client/Project/ - Alternatively, you could just create a new folder structure on export.

Hope that helps!
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No worries - happy to help
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Welcome to the forum Armdy
That's strange. The ProgramData folder is normally in the root of c:\ but yours appears to be in AppData for some reason. Do you have a C:\ProgramData folder? It may be hidden.
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Welcome to the forum tanager11
I've just sent you a DM.
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Welcome to the forum PhotoBill
No need to uninstall - when you next launch the app it will show you how many days of your trial are remaining. There will also be an option called Unlock with Product Key. You can use this option to "unlock" the app 👍
I can only suggest that you give it a try with Photos to see if it fits into your workflow.
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Welcome to the forum BartCo
I've you've tried running the install as Admin and still having the issue, can you have a look at the below FAQ and send me your EventLogs? This may show why the installer isn't working.
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You could be having the Corrupted Colour Profile issue listed in the following post:


Silent Install
in Pre-V2 Archive of Affinity on Desktop Questions (macOS and Windows)
Posted
Welcome to the forum
Our apps just use the standard silent install switches but you can only create an .msi file if you have a Product Key for the purchased version. The deployment guide is intended for multi user environments.