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Everything posted by Leigh
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Leigh replied to gascoyneone's topic in Pre-V2 Archive of Affinity on Desktop Questions (macOS and Windows)
I've sent you a PM :) -
Hi rgrun1, welcome to the forum :) I'm not sure what our Customer Service team have said to you but Affinity Photo isn't a replacement for PhotoPlus, sorry. It's a completely different app and doesn't support .SPP files. Do you have many .SPP files? You could export your PhotoPlus documents as a PSD files (or try TIFF or PNG) and open them into Affinity Photo for editing. Leigh
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Is your email address and product key not working when reinstalling the app? Your product key will be in the "Affinity Product Key email" we sent to you after placing the order. You can also access it by logging into your Affinity Store account and going to the Downloads & Keys page. https://affinity.store/
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Update to Photo.
Leigh replied to Tone's topic in Pre-V2 Archive of Affinity on Desktop Questions (macOS and Windows)
Hi Tone, I've only just spotted this thread - sorry for the length of time it's taken us to reply. I wanted to make you aware that the 1.5 update is now available to download through Mac App Store: https://forum.affinity.serif.com/index.php?/topic/30833-affinity-photo-15-has-launched/ -
Welcome to the forum dzweig :) Do you have the Controller option in the Brush Context Toolbar set to "Pressure"?
- 3 replies
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- pressure sensitive
- designer
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Parallax Effect
Leigh replied to Richard S.'s topic in Pre-V2 Archive of Affinity on Desktop Questions (macOS and Windows)
Your question about the brush lag is most probably answered in this post from one of our developers, MattP: https://forum.affinity.serif.com/index.php?/topic/8316-strange-lag-bug/?p=34043 AFAIK, there isn't an option to change the "transparent grid" behaviour when moving around. Feel free to add your suggestion to the Feature Request section :) -
enhancement
Leigh replied to ca1's topic in Pre-V2 Archive of Affinity on Desktop Questions (macOS and Windows)
Welcome to the forum ca1 :) Are you referring to the Auto Colour Correction Options? If so, Affinity Photo has similar options: Auto Levels, Auto Contrast, Auto Colours & Auto White Balance. They're all available from Filters > Colours. If you're referring to something else please let me know :) -
New Document
Leigh replied to Chats's topic in Pre-V2 Archive of Affinity on Desktop Questions (macOS and Windows)
I was too slow ;) -
New Document
Leigh replied to Chats's topic in Pre-V2 Archive of Affinity on Desktop Questions (macOS and Windows)
Welcome to the forum Chats :) Are you using Windows? If you are, this can be caused by a wrong or bad colour profile in your Window Colour Management settings. The following thread explains how to resolve this: https://forum.affinity.serif.com/index.php?/topic/28038-darker-pics-in-affinity-photo-beta-on-windows/?p=141290 -
Welcome to the forum MeanDeane :) This is an issue that we're aware of. For some unknown reason their was an error taking payment or passing your order details from PayPal to our store. Our Web team are hoping to roll out an update to our store soon to fix this error and give more information explaining why the error occurred. You can either wait a few days and try again or if you have a debit/credit card, use that instead. Feel free to PM me to discuss this further.
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Cropping
Leigh replied to Charles3012's topic in Pre-V2 Archive of Affinity on Desktop Questions (macOS and Windows)
Hi Charles3012, you might get better results by using the Custom Ratio option and typing in 6x4. This will allow you to drag and crop the image to a 6x4 ratio and then you can use Document > Resize Document to change the DPI ( with resample unticked ). -
Global colours are stored in Document Palettes and they're only available to the document they're saved in. I can only suggest what you've already found - export the Document Palette from the icons document and import into the Web document. Not sure if this is something the devs can improve but feel free to start a thread in the Feature Request section.
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Power Duplicate Issue
Leigh replied to gr8rck's topic in Pre-V2 Archive of Affinity on Desktop Questions (macOS and Windows)
Hi gr8rck, you're not doing anything wrong - this is a known issue and is currently logged with our developers.