Leigh

We've just released the 2.2 update for V2. It has some improvements for File Saving, so hopefully it will improve your situation. Interested to know if your documents open in 2.2

Might be worth trying our latest beta builds. Our developers have improved how our apps access files when network connectivity is lost. https://affinity.serif.com/affinity-beta-program/

Looks like you've solved your own issue here: Only posting for reference.

Your file also loads for me too. Does this happen for all documents or just this one document?

Was just about to reply but that's great to hear - thanks for letting everyone know.

Leider ist es kein Witz. Unser QA-Team untersucht derzeit, wie und warum dies geschehen ist. Verfügt Ihr Kunde über eine Sicherungskopie früherer Versionen der Datei, bevor er das Update installiert hat?

Yesterday, 2nd Aug 2023, we accidentally released the 2.2 beta release to retail users on Windows, which prompted users to download and install the 2.2 update. We have since removed the update. If you've installed this update, please remove this version and redownload 2.1.1 from our website here. Please note any files edited and saved in 2.2 will not reopen in 2.1.1. If you do not have a back up of the file, you can signup for the beta version here. If you're being prompted to download the update and getting an error, please follow these instructions to stop the message from appearing. I know this will have caused some confusion and will be incredibly frustrating for affected users but our QA team are currently investigating.

This error indicates that you have In-App-Purchases disabled. To enable In-App-Purchases, please go to Settings > Screen Time > Content & Privacy Restrictions > Content & Privacy Restrictions > iTunes & App Store Purchases > In-app Purchases > Check Allow

Sorry, not sure why you initial post wasn't answered. I've spoke to our developers and they've confirmed it's by design. I will see if we can get something added to the help to briefly mention this to avoid further confusion.

This should be fixed. If you're still having this issue in 2.1.1, please start a new Bug Report thread and provide as much information as possible and we'll take a look.

It's something we're aware of and are looking to improve in the future.

If you've been unable to retrieve a backup copy of the document, please send me a link to the file via DM. I will see if we can get it recovered. I can also provide a Dropbox link if needed.

@William Overington Even though the document was created in Affinity, I don't think we have a section that is suited to your discussions on Localizable Sentences unfortunately. We don't want to discourage users from posting in this section but if you're going to post here to showcase your Affinity work then please manage your expectations regarding feedback from other users and let the discussion grow organically instead of bumping the thread. I wouldn't normally post about this but this thread has been reported a few times, so wanted to say something and also lock this thread.

Just wanted to let you all know that these issues have been logged with our developers.

I'm my opinion having the guide publicly available would only cause more questions and confusion for users who it's not intended for. The guide explains how to Pre-Licence the MSI build. If you're still having issues, please drop us an email at corpsupport@serif.com and we can assist you further.

Sorry to hear that you're having this issue. Pressing Enter should close the Hyperlink Properties window and apply the hyperlink. Is this not the case for you? You can also press the TAB key, on your keyboard, after entering the email address to jump to the dropdown and you will notice that the OK button becomes available.

Thanks for the information. Will mention this to our Web Team but not sure what the outcome will be as bypassing the AWS Mange IPReputation List could open the Forum up to more SPAM/Bots from previously blocked IPs.

If you're unable to find the Vector Flood Fill Tool after updating to Affinity Designer 2.1, you will have to manually add this tool to the Tools Panel. To do this, go to the View menu, select Customise Tools. You can now drag the Flood Vector Fill Tool icon from the pop-up menu into the Tools panel, or vice versa.

You could be running into this issue on macOS Ventura: https://apple.stackexchange.com/questions/458494/opening-file-doesnt-open-it-it-just-open-the-app-eg-for-pdf-preview-app-ope

Our Web team have looked into this further and it appears the IP you're being assigned by your VPN/SurfShark is being blocked by our AWS firewall due to its reputation rules. You don't have to answer this but is there a particular reason why you need to use a VPN to connect to our forum?

This thread is related to macOS and not Windows. The issue you have seems to be covered here:

I'm sorry that you're still having this issue. I will try and get an update from our developers about this - i've also updated the internal bug report.

Our developers have confirmed that we do use the Windows OS proxy settings in Internet Settings which are passed through for all web and API requests. If you can provide more information on your setup including what is and isn't working, we can look into this further and pass this information to our developers to see if we need to add additional options for proxies within Affinity V2 apps.

Please do

Welcome to the forum. It's still an issue but it's logged with our developers