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JFisher

(Ex) Staff
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Posts posted by JFisher

  1. Hi David G Ferre,

    Welcome to the forum :)

    Could you check the following location, you can do this by holding down the Windows key and the letter R and entering -  C:\User\AppData\Roaming\Affinity\Photo\1.0 (Beta)\CrashReports\reports here you may find some files, if you're able to see them please upload them here. 

    If not, Please upload the images that were used in the stack here so I can test this. 

     

  2. Hi Morgoth,

    Thanks for your post!

    Are you able to reproduce this crash at all? If so, please provide the file so I can test this :) otherwise if you could provide the crash report that would be great, just open the run prompt (Windows key + R) and enter %AppData%\Roaming\Affinity\Publisher\1.0 (Beta)\CrashReports\reports and attach the file here. Thank you!

  3. Hi Skyhigh,

    Sorry to hear you're having some issues installing the new build. Have you tried running the .exe as an administrator? 

    Can you go to this location for me please - %temp%/AffinitySetup

    To access this location, run the setup once more and then hold the Windows key + R to show the Run command. Copy and paste the path above and you should see a folder. Open the folder and you should see Setup and SetupUI. Please copy those two files and upload them here and i'll look into this for you.  :)

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