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JFisher

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Everything posted by JFisher

  1. JFisher
    Hi Morgoth, Do you have a sample file I can take a look at? This doesn't seem to cause a crash here.
  2. JFisher
    Hi GarryP, I'm having some trouble reproducing this issue. Would it be possible to provide a screen recording at all?
  3. JFisher
    Hi Celestine Could you provide the file so I can take a look?
  4. JFisher
    Thanks GarryP! This can definitely be improved. I'll get this passed on.
  5. JFisher
    Hi garfybeds I've had a look at the file and also see that it takes a considerable amount of time to export so I will get this reported to the development team. As rusty5 mentioned the error is caused by the FreeVector-Tank-Front-View.afphoto file. Can you provide the original afphoto file at all? This may help to determine what's causing this. Thanks!
  6. JFisher
    Many thanks for your post. This has been logged with development.
  7. JFisher
    Thanks Joachim_L! I'll get this logged
  8. JFisher
    Sorry for the delay getting back to you @cctheatre Your file has been passed over to our developers for further investigation.
  9. JFisher
    Hi Gilescooperuk Could you perhaps provide a screen recording of the issue so I can look into this?
  10. JFisher
    Hi postmadesign, Are you trying to drag+drop the PDF while the app is closed? I have tried dragging a PDF while the app is open and this seems to work fine for me.
  11. JFisher
    Hi dutchshader Could you send me the document so I can take a look at this?
  12. JFisher
    Hi lgoodwin, Thanks for your post, the file is crashing for me also. I have passed the file and crash reports over to our developers for further investigation.
  13. JFisher
    Thanks Garry! I'll get this logged
  14. JFisher
    Hi FabianV Welcome to the forum, Can you upload the file so I can investigate?
  15. JFisher
    Hi jwjw, Sorry for the delay responding to your post. Can you confirm if you're still having this issue in the latest build of Affinity Publisher?
  16. JFisher
    Hi GarryP, Sorry for the delay getting back to you on this. Are you still having this issue with the latest build?
  17. JFisher
    Hi JPSports, Would it be possible to provide a screen recording of this issue so I can look into this further?
  18. JFisher
    Hi KipV, I can't say that we have encountered this issue.. Could you provide a sample file?
  19. JFisher
    Hi, My apologies, i'm having some trouble replicating this. Could you provide a screen recording of your steps so I can follow?
  20. JFisher
    Hi Stephen_H, Thanks for your post, Would it be possible to provide a file that you're using? If you could save the file before the point you paste i can test this. I'm having some trouble replicating the issue at the moment.
  21. JFisher
    Hi Karl, Thanks for confirming, it seems everything is as it should be with regards to the ICC profiles. I encountered an issue with a previous build where the profiles had been removed and Publisher would freeze after selecting File > New as a result. but that doesn't seem to be the case here. Could you possibly check the location below? just hold down the Windows key and the letter R to show the run prompt and enter the command below. if you find any crash reports here please upload them here. AppData\Roaming\Affinity\Publisher\1.0 (Beta)\CrashReports\reports Thanks!
  22. JFisher
    The file is crashing for me in multiple versions also. I'll get this passed to development!
  23. JFisher
    Hi cctheatre, Could you provide the file so I can take a look? You can upload it here.
  24. JFisher
    Hi Karl, Could you please navigate to the location below and confirm if you're able to see any ICC profiles at all? C:\Program Files\Affinity\Publisher Public Beta\Resources\icc
  25. JFisher
    Hi Lensman Are you using Mac or Windows OS? Also, can you confirm whether this refers to the latest beta builds of Photo/Designer or release builds?
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