bcourtine

Update: I still cannot login in the application, but the purchased license now appears in my online account. So, activation has worked (even if I am immediately disconnected from the app). Since my license is saved online, I think it is safe to unsinstall the Microsoft store app, and install it again from the Affinity download link. I will try it and come back to share the result.

Hi Walt, Thanks for the welcome and for the quick reply. As you suggested, I tried changing the password. Unfortunately, the exact same problem occurs with the new password (only letters and numbers). So, it does not seem to be related to the password complexity. Authentication seems to "work" (relatively), since the behavior is different when I use a wrong password.

Hello, I installed Affinity 2 Photo (version 2.0.3) from Windows Store, and purchased a universal license from the store. When I launch the program, the account window pops up on the "Register your application" page : . When I try to login to my Affinity account: With a wrong password, I get the "Bad Id or password" message (which is normal) : With the goog id/password, there is a blinking window (too quick to read), and an immediate redirection to the initial "Register your application" page. At the end of the process, I am not logged... This login loop redirecting to the initial "register your product page" is always reproductible. So, I can login online (I verified that the product does not appear on my online account) but I cannot login from the Windows application with the same credentials. How can I register the product? Regards, Benoit Courtine