Manua

Still crashing a lot on my side on ver 2.2.

Hello everyone, I have the same problem, it's so bad I'm unable to finish a project. Ctrl + Z is completely useless, all the canvas is filled with crazy patterns, and every other projects open at the same time in AP2 are impacted by the broken graphic.

Yes, I kept the Quadro P2000 as the renderer. With Open CL OFF it is responsive at the beginning but become buggy and slow when editing panoramas (100mpix and more), pictures with more than five or six layers, or when doing frequency separation and using the mixer brush. The brushes, toggling the visibility of layers, switching to another tool become slower. But the most annoying issues are the freezes, it's like a sleep behavior, where the mouse pointer stay with the brush preview when I'm trying to select another layer, tool, or the assistant robot icon. Going in another app to come back in AP2 seem to wake it up, but frequently it become completely unresponsive and I have to force close it. But maybe I have just found a solution, I disabled Windows Ink in wacom app and it looks like it make a difference in the software. Can't be sure yet because I'm just trying with few layers, I have to try it in a real case scenario. Settings are: Windows Ink in wacom app untick; Pref/Performance Quadro P2000 as the renderer, retina on auto, Open CL Off; Pref/Tools "High precision". I will investigate further the software with these settings, if it's working like a charm I will know there is a conflict with Windows Ink in wacom software. Thanks for this information. If the new settings are not working well I will open a new thread. Thanks again @SrPx for your help.

Hi @SrPx, Thank you so much for your answer. Did absolutely everything you mentioned. I tried your settings (Open CL OFF, Windows ink ON in preferences and in wacom app, clean uninstall of GPU driver, installed new one) unfortunately it makes everything really slow and unusable when open cl is off. Btw it's worth mentioning that when AP2 is set on windows ink, the ability to change the flow while right clicking with the wacom pen is disabled (wacom intuos 4 with 6.3.38-2 driver). It's really annoying since I use it often in my workflow. So the software is still freezing and crashing no matter what I do. If I choose to disable open cl the software is so slow I can't use it and if I let it on it crashes 5-6 times a day. Is there any affinity staff member who can tell me what's going on with AP2 and my computer ? Regards, 34477262-1d29-4fad-9c01-790f5374309e.dmp

Hi, I encounter the same problems. It's really hard to work properly on AP2, I am losing so much time while editing. When AP2 freeze or is really slow (for example: brush strokes significant delays), the selected tool remain blocked, i'm unable to select another layer or anything else on the tool bar, shortcuts doesn't respond either. I have to go on an another app or software and come back to AP2 in order to be able to select another layer or make the shortcuts responsive again. When this trick is not working AP2 become completely unresponsive and I have to force close it. Laptop Configuration: Zbook Studio X360; i9-8950HK CPU 2.90GHz; 32BG RAM; GPU Nvidia Quadro P2000 4Gb ram. Hardware acceleration on/off does nothing on crashing problems, but with it off AP2 is noticeably slower. Hope there will be a viable solution. Regards 2047bede-6c2d-425d-a764-1446132ccf66.dmp

@Komatös Thanks for your advices. Everything was up to date, I still launched microsoft dotNET repair tool just in case. Nothing found with it. AP crashes or freezed again despite the hardware acceleration turned off. I decided to restart the edit all over again without using the previous AP recovered file. After half of my day spend on it, I finally managed to finish the edit. I hope I would find a solution to make it more stable and fast otherwise it will be a pain to produce professional work for clients. Thanks again for your help, I will wait to see if a staff mod can tell me more about the crash report.

@Komatös Thanks for your answer. I have a 6 core intel i9 with 32GB of RAM and an Nvidia quadro p2000 4GB vram running WIN 10 version 22H2 (build 19045.2311). The last crash was during attempting frequency separation. Here is the last crash report: 8b7e05e8-ef19-4659-8219-31edddd00947.dmp

Hello @MattSelz, Would love to know more about the process of changing the TEMP and TMP location to see if it helps me during my work. I bought the V2 suite, currently working on AP 2 on a 160Mpix panorama with few adjustement layers and I find the software quite sluggish and buggy. It also crash/freeze a lot (while moving layers, masking, merging), and I noticed that it uses 60GB of my C: drive. I would like to try to use another M.2 SSD as scratch disk. Thanks !