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NousernameSG

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Everything posted by NousernameSG

  1. It seems that we are facing the same issue haha. You might want to check with your bank (call/email them) to verify the status of the payment, as I had checked with mine and they told me that it is still unclaimed by Affinity, so even though it shows on my account that the money was deducted, affinity has yet to claim it.
  2. Recently I'd bought the Universal license for V2 but it seems that even though the amount was deducted from my payment account, the purchase wasn't reflected on my payment history. Maybe it's just a small error so I emailed affinity to try to get it fixed, but it's been 6 days since then and I have not gotten a reply from them yet. Fortunately the payment company did and they'd clarified that Affinity has not claimed the money yet but does anyone else have a similar issue, and should I just continue to wait for a reply? My concern with waiting is that by the time I get a refund, if it happens, the sale would have ended and I would need to pay the full amount.
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