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NoIDontWantAnAccount

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Everything posted by NoIDontWantAnAccount

  1. Please offer .EXE or .MSI (or an install free) version of Affinity photo V2. MSIX does not even run out-of-the-box on (my) Windows system, (and yes I do run the latest updates offered, but I should never have to put an disclaimer like this in the first place) there shouldn't be any fuss when installing any software bought for an explicit OS. Why would anyone need to Google how to install software and find out they have to install other software or tweak their OS, just to be able to install bought software? Before this purchase I have never heard of, or encountered the .MSIX format and my Windows machine does not know what to do with it either. Why be an 'early adapter', WITHOUT OFFERING AN BACKUP ALTERNATIVE, while the OS developer itself doesn't even have their groundwork done for it yet? I, and as I suspect many others, only find out this after buying, while on the forums it shows you were informed of problems, yet you did not offer this information CLEARLY before you sold the software, please fix this: it costs you your reputation and it will confuse first time buyers which may never come back. Please don't try to be ahead of the herd, your paying customers are not guinea pigs: most (if not all) expect to buy, install and launch without any hick ups. Experiment what you want with beta's, but please don't fix what isn't broken: stability and reliability should have priority! I did not upgrade from V1 to V2 to figure out how to solve a problem that didn't exist before I bought the upgrade: you've should at least have warned us before buying that you've decided to go down an experimental path. Thank you for your products and services, these are appreciated, but please don't experiment with paying customers without a heads-up and their consent, thank you.
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