PeterRL

Further to my post about the additional credit card security measures required these days. I have been buying plants every year for over ten years. This year, today, my payment was rejected by Mastercard here in the UK. After reading all these posts I had a closer look at the plant nursery website. Sure enough, there at the bottom was the logo for Braintree. I phoned the nursery and they said check with Mastercard as to why the card failed. I didn't bother, I paid over the phone. As a 'very, very small subset' member I wonder when Affinity realises it's Braintree causing this disaster? Thank you Silva for the Trust-Pilot link, it's hard to believe a company is that bad.

I tried to purchase Affinity v2 universal from their website. I entered all the usual credit card details but the purchase was declined by NatWest Mastercard.I phoned Mastercard and they informed me that the Affinity website is not using the additional security protocol by which the customer confirms the purchase on their NW iPhone app. So Mastercard automatically rejected the purchase.