Tylerc

I finally decided to request a refund from Apple. It took them about 24 hours to approve my refund. Then I went to the Serif website and bought the universal license using my PayPal. I decided to use PayPal just because it would make it easier to get a refund if the license never went through. But it worked on the first try and now I have all my licenses across both my iMac and my iPad. I know Serif is a small company and they are doing their best but this really seems like a problem.

I bought the universal license via the Apple App Store on my iPad. I was able to activate Designer 2 but nothing else will activate and my affinity account says that I don't have any v2 licenses. The Apple Store shows that I was charged for it.

I'm having the same or similar issue. I purchased a universal license on my iPad and was able to activate Designer 2 but I can't activate anything else on my desktop or my iPad. My apple account shows that the purchase went through but my affinity account does not.