AngelaL

Thanks for this: I have now managed to install and register all 3 programs. In case it might help someone else, here'a step-by-step idiots guide to what I did:- To install on Windows after dowloading:- Go to Windows search (bottom left of screen), type “powershell” and open Windows Powershell At end of line after prompt - PS C:\Users\UserPC> paste in:- add-appxpackage C:\Users\UserPC\Downloads\affinity-designer-2.0.0.msix (Check where you have downloaded to and change location if necessary) and press 'Enter' (Return) – and wait for it to finish running. When it has finished, the prompt will appear again – same as before:- PS C:\Users\UserPC> Repeat for :- add-appxpackage C:\Users\UserPC\Downloads\affinity-photo-2.0.0.msix (or wherever you have downloaded to) and add-appxpackage C:\Users\UserPC\Downloads\affinity-publisher-2.0.0.msix (again, change location, if needed) To add shortcuts to Desktop Go to Windows search (bottom left of screen)Type “Run” and enter Copy and paste:- Shell:AppsFolder and press OK. This will take you to a folder where you can drag and drop a copy of the Affinity V2 shortcuts to your desktop. You can then open each program and register/import settings from v.1

My computer / OS information for reference: Device name DESKTOP-VG8E0C1 Processor Intel(R) Core(TM) i7-3612QM CPU @ 2.10GHz 2.10 GHz Installed RAM 16.0 GB (15.9 GB usable) Device ID 0657B689-F862-4C75-AEF4-7B0B454E2BD5 Product ID 00330-80000-00000-AA634 System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display Edition Windows 10 Pro Version 21H2 Installed on ‎18/‎05/‎2021 OS build 19044.2130 Experience Windows Feature Experience Pack 120.2212.4180.0 I have had (Windows) v.1 of Affinity Designer, Photo & Publisher for between 12-18 months. I've never had problems installing / updating / moving to new laptop (all of which I have done previously). Today I have purchased the Universal Licence for v.2. I have downloaded, but, rather than the Application file (as it was previously) they have downloaded as MSIX files (of which I have no previous experience, to my knowledge). Clicking on the 'box' icon brings up an error message of "Cannot open app package" "Error in parsing the app package." (Screen shot attached). Can anybody please assist me by advising what I am doing wrong / what I need to do? (And if you could please treat me like an idiot with very detailed advice, I would be grateful! I don't have a great deal of technical knowledge, but can usually follow instructions!)