athom
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Posts posted by athom
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On 5/30/2023 at 7:21 PM, Chris B said:
Hi athom,
Can you take a screenshot of your Settings > Performance dialog so that we can see how you have it configured?
We have an enclosure in the office so we can try and replicate your environment. Both cards should be absolutely fine with OpenCL enabled so I'm surprised you're seeing a crash.
I have a 20 and 30 series card at home so I can try and reporduce the Patch Tool crash.
Thanks Chris,
here are the different configurations of the Performance settings, also a bit more detail on crash circumstances:
1. DIsabled Open CL = Stable operation
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2. Enabled Open CL on RTX3060 = Unstable operation
Crash first time opening the image
Second open was ok.
Using Patch was ok, but clicking on adjustments/levels with one of two layers (created by frequency separation) selected, results in crash.
Crash means Photo simply disappeared, and is gone from Task Manager.---
3. Enabled Open CL on RTX2060 = Unstable operation
Crash first time opening the image.
Second open was ok.
Using patch ok on one layer, but switching to the other layer caused a crash.
Opened image a third time, using patch was ok, creating one adjustment layer ok, but while working on a second adjustment layer results in a crash.Also noticeable is if Open CL is enabled with either GPU it introduces a couple of seconds freeze when you finish a patch operation, and the Photo window menu bar flashes white before the patch is finalised. This is on the occasions that it didn't crash.
Disabling Open CL when using patch gives no freeze or menu bar flash, and no crash.Overall, OpenCL enabled = unstable operation with frequent crashes.
Also:
Using Designer 2.0.4 (haven't installed 2.1 yet) with the RTX3060 and Open CL enabled appears to be stable in short time I tested it with a 20 layer drawing - moving layers around, doing layer adjustments, bezier lines, stretching, text, bitmap copy and paste. No freezes or crashes. -
Just upgraded to to Photo 2.1., and am experiencing frequent random crashes when trying to use hardware acceleration with my rtx3060 12GB egpu. I was also getting this on Photo 2.0. I've had the the egpu for a couple of weeks and various other apps are working fine with it.
My dgpu is a rtx2060, if I switch to using that then Photo becomes far more stable.
UPDATE: In Photo 2.1 using the rtx2060 with hardware acceleration also causes crashes every time when using the Patch tool. Turning off hardware acceleration appears to prevent this crash.
Win 10 20H2, nvidia driver 531.79
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Thank you for the MSI installers.
Installing Photo, Designer and Publisher 2.0.4 on Win10 as my first time v2 upgrade appears to have gone smoothly and successfully!
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10 hours ago, Mark Ingram said:
Hi all. Thanks for your patience over the weekend when our offices were closed.
We've had a meeting this morning and decided to ALSO offer MSI installers to those people who would like them. I can't tell you when this will happen, as there is engineering work that will be required to allow this to happen, but we hope it won't be long.
Thanks for your feedback!
Great decision, Serif rocks! 👍
V2 purchase incoming.
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I'm also disappointed and concerned at this unexpected move of Affinity away from a standard .exe pc install.
I've never installed an 'app' on my system and have switched everything off related to them and the ms store that I can in system settings and firewall permissions etc.
What are the benefits to a pc owner of installing an app as opposed to a standard .exe? It isn't clear to me.
Of the wide range of professional audio visual programs I use there is only one that I'm aware of being available as an app (for mac in this case), and that is BlackmagicDesign Resolve. Wisely in my opinion, BlackmagicDesign also makes a standard install version available, the app is just an alternative option. The purchaser is given the final say over which install they choose.
This thread has made me decide to delay a v2 purchase and see what Serif does to make a standard .exe install available, or not.
I only started using the Affinity suite a couple of months ago (ex years of CC) and I thought upgrading would be an obvious 'yes!', but I'm sorry to say this is an unfortunate no-go for now.
I'm glad to at least have the option to continue with the v1 suite and am not faced with v2 or nothing.
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Many thanks for the replies.
Using curves to replace guides sounds like an ingenious work around for the current limitation, will definitely try that going forwards.
I do have have Photo so the crop and add canvas round trip sounds like a good possible solution in this instance, with a large number of guides to reposition..
Much appreciated!
Hopefully the ability to select and move multiple guides will be added by Affinity in the near future.
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Hi, I've designed an A4 document and am now printing it.
It appears the printable area on the page is slightly smaller than the full A4 document.
If I can move all the objects on the page including the guides towards the top of the page, everything will fit in the printable area.
Moving the objects is no problem, but I want to move the guides too so I can save the document and keep working on it later without having to do all the moving again.
Scaling down might be possible, but that would reduce the size of text which is already almost too small so I don't want to do that.
So far I don't see any way to achieve this, including searching this forum. Is it possible?
Thanks!
Multi GPU Problems, crashing software, needed advices.
in V2 Bugs found on Windows
Posted
Today I unplugged the 3060 egpu from the tb3 port and tried using Photo with the internal 2060 and OpenCL enabled. This seems to working ok without crashing after doing several operations that previously I would have expected to result in a crash.
However, there is still a couple of seconds freeze finalizing a patch operation when the menu bar turns white and "(not responding)" shows. And, as observed previously, that doesn't happen with OpenCl disabled.