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jenbc413

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    jenbc413
    jenbc413 reacted to Dan C in Affinity Publisher Crashes when open files, all versions from 1.10.0 to 1.10.4   
    Hi @jenbc413,
    Welcome to the Affinity Forums
    Sorry to hear you're having trouble!
    If previous versions of the app are opening files but the latest version crashes, this may be due to Hardware Acceleration, and in part your GPU drivers.
    Please visit your manufactures website (ie Intel, Nvidia, AMD) and download the latest driver available for your GPU.
    Once installed, launch Affinity and navigate to Edit > Preferences > Performance  - in the dialog that opens please untick Hardware Acceleration, then restart the app as prompted and try loading your documents once again.
    Please do let us know how you get on here! 
  2. Like
    jenbc413
    jenbc413 reacted to v_kyr in Affinity Publisher Crashes when open files, all versions from 1.10.0 to 1.10.4   
    Welcome!
    Look at your Affinity & Win crash reports ...
    ... those will usually tell & help to encircle the cause of all evil here!
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