AngeliqueG

Hello i have completely desinstalled V1 when I go the problem first. I finally got to the bottom of the problem (I learn from the forum). I run the report log and even if i don't understand 99% of it was able to see 'arial bold' several times; my documents is mainly in arial bold; so I went to one word and change to arial regular then back to arial bold; and it worked !

Hello it is me again and once more PDF export does not work. It has been 3 days now I am trying to export in PDF and nothing works. I think it is really time for affinity to fix the bug. Report shows it might be a font problem with arial I have reinstalled the universal licence and nothing works to be honest I am quite desperate. V1 worked just fine. Since having V2 it is a real issue I have clients queueing now waiting to get their catalogues. And as already mentioned before, the icon of the file is Designer even if I created and saved the file as publisher thanks for your help pdflib.log

Hello good news it works now I thought it might be a problem with the specific template I used for this catalogue. It was a template offered when I bought V1 and that I used as a base. And I started the catalogue with V1 and finished it in V2. In V1 no problem to export in PDF but as you know I couldn't export in PDF with V2 this specific document. So I decided to redesign entirely the catalogue in a new document in V2 (and I have desinstalled V1) and now it works perfectly when exporting in PDF. My guess is that particular template is not compatible with V2. I have other catalogues created in V1 for which I did not use a free template. the PDF export works perfectly well with these catalogues when using V2; Don't know if this might be a solution but just in case I left you know. hope this can help.

pdflib.log

Thanks Dan; I downloaded the file you sent me but it is still not working; same error message. Do I have to apply the double master page on all the document ? I though we could select whatever pages and not a double one as master

I have sent the file. I have just noticed something strange; look at that. it is a .pub but the logo colour and name are indicated designer

please note that it is an original template offered with V1 (it works perfectly in V1) I have made changed to it too. Thanks

Thanks Dan attached the file pdflib.log

Thanks. Just tried not working for me

Hi Thanks. It is really strange, after trying for 2 days, it worked yesterday evening but then I had to make changes this morning and it is not working. Before I was not able to export only in small format PDF (only HD worked) but this morning none of the export options PDF worked. If I have no solution, I will have to redo it completely on indesign. But I like Affinity but for now it is difficult to think redoing 2 weeks of work again. I will let you know too. but I have tried many things and none are working

Hello everyone unfortunately, it is no longer working today. Even exporting in HD does not work. Does someone have a solution ? because I really need to send this PDF urgently today It is really an issue, how can I trust and design an full catalogue if I cannot export it at the end. thanks

thanks a lot; I will do it tomorrow because guess what now it works; but not sure i will again tomorrow. I had the same yesterday. have a good evening Angel

Hi so sorry I mixed up the app. I have been having a big issue with publisher so I am getting confused. Yes you are right. Thanks a lot

Hello in fact I am trying to save a publisher file done in V2 in small format PDF but it is not working (only high resolution is working); So basically I tried alternatives with V1 as I really need urgently my file in PDF low resolution. The error message is similar to many 'export error to C/.......). Nothing works basically Strange enough, I can save other files done in V2 in PDF small format but not this one. I have redone the 36 pages in a new document and still can't export it in small format. It used to work before How to get PDFLib Logging ? I am getting desperate, I have been trying to get my file for 2 days now. thanks for your help

Hello on persona. Here the pic; as you can see if I crop it is cutting the drawing thanks a lot

Hello the crop tool is no longer working on V2; still there but do nothing basically. thanks for your help

Hello Having the same issue and same error message when exporting in PDF small format (low resolution) export. High and all others are working fine. I decided to try to open with V1 but it is impossible. At start, I thought my file was corrupted because it still worked with other files. I decided to create a new document. Unfortunately, it is still not working but proved my original one was ok. I have desinstalled publisher 1 still not working. if an expert could help; my client want the PDF in low resolution. thanks a lot

Bonjour Alain merci beaucoup. J'ai essayé de refaire un nouveau document en entier, j'ai pu sauvegarder un seule fois. Depuis, le problème est revenu. J'attends le retour des experts Merci et bonne journée angélique

Rebonjour Alain j'ai fait d'autres test. L'export en BD fonctionne pas; il faut passer par le réglage AVANCE dans la section tramer : TOUT Du coup le préréglage du fichier (PDF petit format) disparait. Mais en utilisant cette astuce, le résultat BD est très très mauvais; les textes sont flous. Donc retour à la case départ, cela ne fonctionne pas Et le plus étrange c'est que cela fonctionnait très bien hier. voir screenshot. merci beaucoup

erreur d'exportation vers : C/user/........... (rien d'autre que cela et le chemin vers le dossier) Au final l'export est possible sur le HD mais pas sur le petit format BD L'aperçu mouline et m'affiche pas le PDF; Ne fonctionne pas non plus vers un export vers le cloud

bonjour juste 'erreur de l'export vers....' rien d'autre

Bonjour avec Publisher V2 il est impossible d'exporter en PDF (petite et médium); Uniquement export PDF en HD pour imprimerie fonctionne; Message d'erreur : erreur à l'exportation. Il est également impossible de passer de V2 à V1 (je voulais voir si cela fonctionnait car j'ai un besoin urgent de ce PDF en basse definition). Mais cela ne fonctionne pas. merci

bonjour désolée pour la réponse tardive. Tout semble fonctionner maintenant; le seul problème que j'ai c'est que les templates achetées avec publisher n'apparaissent plus; j'ai resynchronisé et les deux templates y sont bien mais lorsque je crée un nouveau document elles n'appaissent pas dans le menu à gauche. En revanche, j'ai bien toutes les brosses et autres

bonjour Publisher n'arrête pas de se fermer (que ce soit un nouveau ou ancien document). J'ai essayé de désactiver la performance mais cela ne fonctionne toujours pas. Je suis sous windows 10 dernière mise à jour windows KB5018410 impossible de vous envoyer le crash report (il ne s'ouvre pas). Sous quel format faut-il vous l'envoyer merci