I‘ve sent them the following message via Facebook and linked this thread, because I don‘t know if anyone is following this. We have to let them know, that we‘re out there and struggling. I don‘t know why Serif doesn‘t care about this problem since such a long time. I‘m so disappointed, but I don‘t want to give up hope…
„Hello,
I‘m a big fan of your software since some time and I absolutely love it and told everyone loudly.
A couple of days ago I‘ve upgraded my rig from an old Nvidia card to a brand new Radeon 6800XT, just to find out, you‘ve disabled Open CL for all newer Radeon cards. This was a shock and I‘m still shocked, because I can‘t go back to Nvidia now.
The problem remains unsolved since 18 months now and there are a lot of people despaired like me. Loyal supporters and customers like me, who even bought all your DLC, just to support you.
Please, please, please fix the hardware acceleration for AMD cards! I‘ve told everyone how great your software is and now I‘m left alone like this.
We‘re many and we don‘t know what to do now. You want us to go back to Adobe? Your loyal customers? Because this is what happens, if there is no light ar the end of the tunnel: we’ll go back to Adobe and you’ll lose us forever. No one wants that to happen! Don‘t leave us out there in the cold. Protect your hard earned reputation, that clearly took damage because of this!
https://forum.affinity.serif.com/index.php?/topic/136068-amd-radeon-rx-hardware-acceleration/page/6/
Kind Regards„