radium56

P.S. fun fact - there is still no "font_map.dat" file to be found, be it /user folder or systemwide

Hello @v_kyr, @thomaso, @Heyhi, @Lee D my case SOLVED for now - I have DELETED ~/Library/Application Support/Affinity Photo/ folder, and then I could finally start and register for the first time the application properly. New ~/Library/Application Support/Affinity Photo/ was created and obviously properly populated with intended folders - autosave - backup - LensProfiles - Plugins - profiles - shunt - temp - user Thank you for your help, app is running for now, I am downloading and installing bonus registration content... Radim

Hello v_kyr, thank you for your good will and trying! 1) Application support folder is completely empty, no visible nor invisible files there 2) Systemwide search did not locate any file named font_map or font_* 3) Afh deleted, reinstalled again (like couple of times before), no effect, same result, application is crashing at the start, never got to see UI... Crash report .ips in attach. Thank you! Affinity Photo-2022-08-05-210748.ips

As I stated in my FIRST ORIGINAL post - "Tried CTRL + start, cleared everything, did not help. " So @thomaso and @v_kyr, thank you for your effort, this has never worked and is still not working now. @v_kyr - I have never got to a point even to see a user interface, so no point in backing up anything. How can I get back my payment for an application, which I was not able to run even once on a clean install on a brand new mcbook pro max, please?

Anybody care to look into my little problem, please?

Hi Lee, thank you for caring, attaching 2 last crash reports from yesterday and today tries. Affinity Photo-2022-07-27-223748.ips Affinity Photo-2022-07-28-135358.ips

Hello Affinity Team, I have just one day old MacBook Pro M1 Max, clean install upgraded to MacOS 12.5. I have in one day installed almost 60 different software packages and tools, everything is running without hitch. Downloaded Affinity Photo 1.10.5 from my account on your website (affinity-photo-1.10.5.dmg). Tried to launch the application, got only "Affinity Photo quit unexpectedly ", after trying couple of times more, not even this. The application does not launch. Tried CTRL + start, cleared everything, did not help. This is the only application which is not running. Any recommendation how to solve this problem? Thank you, Radim