Hannah01
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About Terms & Conditions and my account
Hannah01 replied to Hannah01's topic in Customer Service, Accounts and Purchasing
@walt.farrell That's great. Thanks for your reply! -
I bought an AP(Window) in 2019 and kept using it. Unfortunately, my notebook didn't work in 2020 and I couldn't uninstall the AP. I didn't know if I could install my AP on a new notebook so I didn't use it anymore. Now I need to use it so could I install my AP on another notebook in this case? Furthermore, I lost my email which was for buying and registering the AP account, I can't login the email anymore. So what should I do? Could I change the email to another one? Please help me to solve these problems. Thanks!!!