Hi. I purchased both Affinity Photo and Designer back in april, last year (at MS Store) and they were working wonderfully. But Some days ago they stopped working at all, and wouldn't even load. Following instructions I proceeded to uninstall them so I could reinstall, but now when I check the Downloads page the products aren't there at all (it only shows a trial version I almost downloaded by accident and a bunch of add-ons I never used). They still show up at the Registered Devices page, but I don't get any means of downloading them.
When I look for them at the MS Store app they don't give me the option to reinstall, only to purchase.
What should I do?
