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Posts
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Joined
Everything posted by Lee_T
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Without losing perspective - Part 2
Lee_T replied to Ian G's topic in Affinity on Desktop Questions (macOS and Windows)
i've moved this to -share your work-. Lee -
Hi B7design, It's highly likely that this is far beyond your iPads capabilities. The document you are trying to export is approximately 836 megapixels and would require a huge amount of memory. I would advise looking at reducing your DPI, as there are very few circumstances where this level of detail is required for something so large. 72 dpi which would look fine from anything beyond a 2m viewing distance for example would bring this to under 50mp. Lee
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Affinity suit frozen after ios update
Lee_T replied to dsbarina's topic in Affinity on iPad Questions
As this is occurring with your cloud connected apps, sign out of all cloud based services and then launch the aps (possibly after another full restart). As a general rule @Paul Mudditt I would not advise a hard reset of any iOS device unless it is unresponsive, as there is no system reset that takes place during this. It's just a forced power off and can actually damage files in the operating system which can only be resolved by restoring the device. A regular restart will achieve the same thing without this risk. Lee -
Affinity suit frozen after ios update
Lee_T replied to dsbarina's topic in Affinity on iPad Questions
Hi dsbarina, Obviously it's not an issue isolated to Affinity software so our support on this will be a little bit limited, but my suggestion first of all would be to examine the free space on your iPad, with so many different apps that may want to download and use your free space it may be that though it's showing, it may be reserved for other applications. (for example, your photo library could be downloading a stack of images in the background without you knowing). Firstly back up any and all important information before making any changes. Then free up as much space as you can, followed by a restart of the iPad. I would then advise removing all creative apps in one go, then installing ours one at a time, checking they work as you go. Lee -
Hi b7design, What is the DPI of the document, and how many layers does it have? Lee
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Affinity Photo 2 crashes when opening files
Lee_T replied to mchansy's topic in V2 Bugs found on Windows
Hi mchansy, Glad this is working for you again. This error is caused by a mismatch/incompatibility with OpenCL and your video card driver, if you require/prefer OpenCL to be enabled, you could try experimenting with newer/older/alternative driver versions. Do you happen to be using nVidia's studio drivers? Lee -
designer - antialiasing
Lee_T replied to wintermute's topic in Affinity on Desktop Questions (macOS and Windows)
Hi wintermule, Could you please send a copy of the document to this location: https://www.dropbox.com/request/k4yv59b9SgSY5F9ZoACk Lee -
Affinity Photo v1 no longer available in App Store
Lee_T replied to Chriz's topic in Affinity on iPad Questions
Hi David, The people above are taking the time out of their day to assist, so it's best to be polite, even if in your case their advice has not been the solution to your issue. In your case it looks like the only approach is to contact Apple support as we have no access to any of this information. https://support.apple.com/en-gb Lee -
Text Styles panel > formatting summary glitch
Lee_T replied to MikeTO's topic in V2 Bugs found on macOS
Hi MikeTO, Thanks for this info, I've logged it as a bug. Lee -
Salut pmouest, Pourriez-vous s'il vous plaît suivre les instructions ci-dessous pour publier un rapport d'erreur : Lee https://forum.affinity.serif.com/index.php?/topic/168448-where-do-i-find-crash-reports-for-affinity-v2-apps/
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nouvelle version 2.4.0 : catastrophe !
Lee_T replied to Dominique Perchet's topic in V2 Bugs found on macOS
Hi Dominique Perchet, Would it be possible to share a document with an example of this occuring? https://www.dropbox.com/request/0B9hcd5fYu80HcuAo77J Lee -
Table of Contents constantly causes crashes
Lee_T replied to Demonskunk's topic in V2 Bugs found on macOS
@Demonskunk, if you could, could you please look for a crash report following the guide below: Lee -
Table of Contents constantly causes crashes
Lee_T replied to Demonskunk's topic in V2 Bugs found on macOS
Hi Demonskunk, Thanks for posting about this, I've passed on the info to the devs to take a look at. Lee -
Can’t import brushes into Affinity 2 Ipad
Lee_T replied to hkartte's topic in Affinity on iPad Questions
Hi @hkartte, Could you try making the file available offline in your Google Drive application before importing them, or moving them to a local drive. Lee -
Inverted natural scrolling behavior on iPad
Lee_T replied to Bit Disappointed's topic in V2 Bugs found on iPad
Hi @Bit Disappointed, @kartoffeltree, Thanks for this information, it's now been logged as a bug. Lee -
Hi HumanByDesign, Are you able to replicate this without hardware acceleration enabled in your applications settings (top menu Affinity Photo > Settings > Performance), also perhaps without your eGPU. Lee
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Hi Mike, Walt. Just an update on this one, i've checked with the devs and they've confirmed this is correct behaviour due to the availability of the original image. Lee
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Publisher crashes when opening files
Lee_T replied to Brian_J's topic in Affinity on Desktop Questions (macOS and Windows)
Hi Brian, Apologies for the delay getting back to you. Unfortunately we're unable to recreate these crashes on Win 10 or 11. Could you please test the file whilst disabling FileZilla FTP, Dropbox, Google Drive, OneDrive and Adobe CoreSync? There's a possibility one of these may be causing issues. Lee