[Affinity Designer 2.2 crashes when I try to open a document under a virtual machine.]

Hi Pektov, 

This isn't a configuration we support. We only support running natively on Mac, Windows and iOS.

Lee

[Affinity Photo automatically opens as version 2.0, when 2.2 is already installed. How do I set the program to always open in the most recent version?]

Hi Charlotte, 

Where did you install the application from, the MS app store or our website, and if the website, did you install the MSIX version or the MSI (exe) version?

Lee

[Designer losing focus]

Hi Ash Eldritch,

Thanks for this information, as Dan has mentioned the dev's will look into this.

Lee

[Remove back ground]

Hi vpkumpar,

A little trick for this type of tricky selection, especially with your selection being very high contrast could work as follows:

1. make a duplicate of your original image.
2. add contrast and curves adjustments to turn push the contrast even further until the trees are isolated.
3. flatten the visible layers so you can make a magic wand selection on the new image
4. manually tidy up the selection
5. use the selection on your original image.

 

How your contrasty version should look:

How the white area selection looks:

Applied to the original layer.

[Affinity apps usage under rotated (portrait orientation) pivot monitor mode?]

Hi @bwackv,

I've tested and can't replicate your issue.

Could you please try turning off adaptive brightness on your display settings.

If you do wish for a refund as per your other thread, we can look into that for you. Please email affinity@serif.com with your request.

Lee

[Designer V2 glitching out on my rotated (portrait orientation) monitor?]

Hi @bwackv,

I've tested and can't replicate your issue.

Could you please try turning off adaptive brightness on your display settings.

If you do wish for a refund, we can look into that for you. Please email affinity@serif.com with your request.

Lee

[POV!!! Bug fix... Blend Option panel does not play well with live wraps]

3 hours ago, EaZy5D said:

@GarryPYes that does happen and is an expected behavior since you are.. let's call it tweening the opacity "is is 0 by default" btw each other.

 

@Lee_T I did select the layer instead of the live filter layer.. would be great if I got feedback 

On your video, the mesh warp is still selected (the blue highlight), you will be able to see this clearer by expanding the layers.

Lee

['Not Responding' on all startups now]

Could you please check for crash reports by following these instructions:

 

Lee

[Problem with file]

Ok, could you try embedding the files in your resource manager and saving this locally.

Lee

[Problem with file]

Apologies for the delay getting back to you i've been away from the business.

I've tested what I can, and much like @thomaso I can export and save what I have, but the document you sent is still looking for remote files and I also do not have the fonts.

Could you please try saving the document as a package in a local location and relinking the files to the folder with the collated documents.

Lee.

['Not Responding' on all startups now]

Hi Pixel319, 

Sorry to hear you are having these issues. Have you updated a graphics driver recently? What GPU do you have?

As a troubleshooting step, could you please follow the appropriate instructions on this thread:

 

 

Lee

[POV!!! Bug fix... Blend Option panel does not play well with live wraps]

Hi EaZy5D,

 @GarryP is correct, this is expected behaviour.

Lee

[Preserve Alpha still disappears!]

Hi Puck,

The developers are still aware of this and are actively working on it.

Lee

[Presets cannot be deleted]

Hi Albo49,

Thanks for this information, i've created a bug report for this issue.

Lee

[Affinity Publisher doesn't recognize afpub!]

Hi terbald18,

Sorry you have experienced a corrupted file, I've passed it on to the devs to take a look at, though I can't promise any measure of success or a timeline for a recovery.

Lee

[Problem with file]

Could you please share your full export settings?

Lee

[Problem with file]

Thanks for confirming, could you please upload the document along with the linked files to this location for testing?

https://www.dropbox.com/request/PHAYcbNGyCfkGQLprSfc

Lee

[Problem with file]

Hi adreg,

could you test this with all files in a non synced location on your local drive?

Lee

[Move Node Along Path?]

Hi Yendo, 

Sliding nodes is not currently a feature. It's certainly a feature worth requesting on our feedback area of the forum though.

https://forum.affinity.serif.com/index.php?/forum/122-feedback-for-the-affinity-v2-suite-of-products/

Lee

[PHOTO EDITING PRESETS]

Hi Shelly, 

Walt is correct, LIghtroom presets do not work with Affinity software.

Though, as most people who use them, are generally trying to apply a particular look to their images, you may want to look at LUT's which are an industry standard way of applying various looks to images/video, which our software does support.

https://affinity.help/photo2/English.lproj/index.html?page=pages/Adjustments/adjustment_3dLut.html?title=LUT adjustment

There are many, many free LUT's available online, and paid ones by professionals such as our own excellent LUT pack from Ivan Weiss available on the add-on store

https://affinity.serif.com/en-gb/store/product/top-9-lut-pack-by-ivan-weiss/

Lee

[The delete key don't working]

Hi all, 

We're aware of this issue, please use the workaround discussed above in the meantime.

Lee

 

[Affinity Photo crashes on new/open/paste from clipboard action.]

HI MarkoK,

Could you list your computer specifications (CPU, GPU, RAM) and operating system version.

Have you had any GPU driver updates recently?

Could you please try the following to see if this resolves the issue? 

Lee

 

 

[Publisher 2.2 mistake text in frame]

Hi Larsh,

Thanks for the report, it's an issue we're currently aware of and hope to resolve soon,

Lee

[Hyperlinks point to different pages when exported as pdf]

As you have mailed us directly with more information, I'll continue the conversation there instead. Once we've come to a resolution, I will update this thread with the solution.

Lee

[Hyperlinks point to different pages when exported as pdf]

Editing this hyperlink shows that it's pointing to that location:

Lee