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Lee_T

Staff
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Everything posted by Lee_T

  1. Hi Pektov, This isn't a configuration we support. We only support running natively on Mac, Windows and iOS. Lee
  2. Hi Charlotte, Where did you install the application from, the MS app store or our website, and if the website, did you install the MSIX version or the MSI (exe) version? Lee
  3. Hi Ash Eldritch, Thanks for this information, as Dan has mentioned the dev's will look into this. Lee
  4. Hi vpkumpar, A little trick for this type of tricky selection, especially with your selection being very high contrast could work as follows: make a duplicate of your original image. add contrast and curves adjustments to turn push the contrast even further until the trees are isolated. flatten the visible layers so you can make a magic wand selection on the new image manually tidy up the selection use the selection on your original image. How your contrasty version should look: How the white area selection looks: Applied to the original layer.
  5. Hi @bwackv, I've tested and can't replicate your issue. Could you please try turning off adaptive brightness on your display settings. If you do wish for a refund as per your other thread, we can look into that for you. Please email affinity@serif.com with your request. Lee
  6. Hi @bwackv, I've tested and can't replicate your issue. Could you please try turning off adaptive brightness on your display settings. If you do wish for a refund, we can look into that for you. Please email affinity@serif.com with your request. Lee
  7. On your video, the mesh warp is still selected (the blue highlight), you will be able to see this clearer by expanding the layers. Lee
  8. Could you please check for crash reports by following these instructions: Lee
  9. Ok, could you try embedding the files in your resource manager and saving this locally. Lee
  10. Apologies for the delay getting back to you i've been away from the business. I've tested what I can, and much like @thomaso I can export and save what I have, but the document you sent is still looking for remote files and I also do not have the fonts. Could you please try saving the document as a package in a local location and relinking the files to the folder with the collated documents. Lee.
  11. Hi Pixel319, Sorry to hear you are having these issues. Have you updated a graphics driver recently? What GPU do you have? As a troubleshooting step, could you please follow the appropriate instructions on this thread: Lee
  12. Hi Puck, The developers are still aware of this and are actively working on it. Lee
  13. Hi Albo49, Thanks for this information, i've created a bug report for this issue. Lee
  14. Hi terbald18, Sorry you have experienced a corrupted file, I've passed it on to the devs to take a look at, though I can't promise any measure of success or a timeline for a recovery. Lee
  15. Thanks for confirming, could you please upload the document along with the linked files to this location for testing? https://www.dropbox.com/request/PHAYcbNGyCfkGQLprSfc Lee
  16. Hi adreg, could you test this with all files in a non synced location on your local drive? Lee
  17. Hi Yendo, Sliding nodes is not currently a feature. It's certainly a feature worth requesting on our feedback area of the forum though. https://forum.affinity.serif.com/index.php?/forum/122-feedback-for-the-affinity-v2-suite-of-products/ Lee
  18. Hi Shelly, Walt is correct, LIghtroom presets do not work with Affinity software. Though, as most people who use them, are generally trying to apply a particular look to their images, you may want to look at LUT's which are an industry standard way of applying various looks to images/video, which our software does support. https://affinity.help/photo2/English.lproj/index.html?page=pages/Adjustments/adjustment_3dLut.html?title=LUT adjustment There are many, many free LUT's available online, and paid ones by professionals such as our own excellent LUT pack from Ivan Weiss available on the add-on store https://affinity.serif.com/en-gb/store/product/top-9-lut-pack-by-ivan-weiss/ Lee
  19. Hi all, We're aware of this issue, please use the workaround discussed above in the meantime. Lee
  20. HI MarkoK, Could you list your computer specifications (CPU, GPU, RAM) and operating system version. Have you had any GPU driver updates recently? Could you please try the following to see if this resolves the issue? Lee
  21. Hi Larsh, Thanks for the report, it's an issue we're currently aware of and hope to resolve soon, Lee
  22. As you have mailed us directly with more information, I'll continue the conversation there instead. Once we've come to a resolution, I will update this thread with the solution. Lee
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