[pencil color did change for no reason? :(]

Hi Lordofweed, welcome to the forums.

As a fat thumbed artist this kind of thing is something I do all the time.

Thankfully there's about 20 ways to deal with this, personally I would use the dodge tool to desaturate the area.

Lee

[Copying Graphs from GraphPad Prism into Affinity Designer doesn't work (only selectively)]

Hi a_sad_squid, welcome to the forums.

This is a known issue, the known workaround is to export as SVG or as a rasterised format.

Lee

[Auto Trace Please]

Hi Guyon, 

We hope to add this feature in the future, however I don't have any further details I'm afraid.

That said there are some excellent online options that are more than capable.

Lee

[Color studio / move tool / pixel layer]

49 minutes ago, NotMyFault said:

If you pre-select a color while a pixel layer is active, then by accident select a vector layer, the pre-selected color gets removed / replaced by the vector layer color.

If you then select your pixel layer again, the pixel layer remembers what colour you had selected. 

Say for example you have three layers; a blue rectangle, a red rectangle and pixel layer with a green colour selected you can freely click back and forth and the colour will always change to the previously selected colour or the colour of the shape or the last pixel layer colour you had selected.

This is what I'd expect and I believe makes sense.

[Color studio / move tool / pixel layer]

I'm not sure I understand the issue with allowing a user to select the colour before deciding which tool they wish to use, I do this myself if I'm honest. Disabling this would just force someone to do things a particular way which may be unintuitive.

If you switch layers from a pixel layer to a shape layer it will change your colour, but not from pixel layer to pixel layer.

Lee

 

[Settings->Performance->Open CL not selectable on Windows 11 Pro with AMD Radeon RX 6600]

Hi karstenschneeberger, 

Unfortunately this graphics card is not compatible due to it's issues with OpenCL, see the post below for details.

Lee

 

[Indent on second paragraph]

Thanks @pbasdf, missed that part of the question

[Indent on second paragraph]

Hi Edward, 

For this type of formatting I would suggest using a separate paragraph style for the initial paragraph as shown here:

Lee

[Affinity Photo Desktop Clone tool error issue (in combination with Huian drawing tablet)]

I strongly suspect it's an issue with the size of the document and or fidelity of the brushes being used, it's likely the iPad is struggling with VRAM usage.

Is it possible to send the file on the iPad using the link above and letting me know which iPad you are using (year and type)?

The Clone tool issue on the Mac looks like a separate issue related to acceleration so should be resolved by disabling it via the method above.

Lee

[Sony a7iv .ARW Photos Distorted After Import / Opening in Affinity Photos]

For the distortion/cropping, you can change the default lens profile on the same window above, or pick your lens profile manually using the Lens Studio,

[Sony a7iv .ARW Photos Distorted After Import / Opening in Affinity Photos]

Hi Chillin Film Company,

Try reversing the "Apply tone curve" option by going to Assistant Manager > Develop Assistant > Tone Curve  as below.

 

Lee

 

[Affinity Photo Desktop Clone tool error issue (in combination with Huian drawing tablet)]

No there isn't a way to disable this on the iPad, it's key to the running of the app. This is why I am interested in the files, as the file itself or an unusual workflow/document setup might cause this.

Is it possible to send an example of a file this happens on and perhaps a screen recording from your iPad whilst it happens?

https://www.dropbox.com/request/QUkHPhZ8Md2czcp9Oe25

Lee

[Affinity Photo Desktop Clone tool error issue (in combination with Huian drawing tablet)]

Hopefully this helps:

Is this happening on multiple Documents?

Lee

 

 

[Affinity Photo Desktop Clone tool error issue (in combination with Huian drawing tablet)]

Hi hFA,

What's the year/spec/memory/gpu  of your Mac?

Does turning off Metal GPU Acceleration resolve the issue (settings>performance) there may be some software clashing (such as the tablet driver's handling of the cursor etc).

Also is this happening on multiple documents or just this one?

Lee

 

[Export to PSD]

Hi icicestparis. Welcome to the forum.

Do you have a more complete image of your error? 

It's worth checking the access rights to the folder you are exporting to, this looks like a system error as opposed to an error within Affinity.

Are you saving to a cloud location?

Lee

 

[Last Line Outdent]

If you bring in your indent manually using the text ruler, you can use this setting to override the last line.

Lee

[Rescue a truncated file?]

Hi Kurt, 

You can send us the file here: https://www.dropbox.com/request/lt2XsOAmu8yozz4ScSX3

However we cannot guarantee any type of timeline to attempt recovery or any guarantee of success.

Lee

[Instagram Post export is sort of blurred]

Hi Cmaimaris,

I've had a look at the file and your images, it looks as though you are just noticing the difference between a vector document and a raster document (pixel based). The video below may explain.

The above images are also compressed as .JPG's, You could export at a higher resolution or as PNG's but your posts will still be resized and compressed by Instagram so it's usually best to resize and format as the platform recommends to prevent any additional processing.

Lee

 

 

 

[New iMac question]

Hi J3rry, 

Not at all, you may install and use the software on any Macs as you own, as per the licensing conditions.

Lee

[The Layers Studio needs to be redesigned. Heres how.]

Hi MoonaticDestiny,

Thanks for the feedback.

Lee

["Layer Index" component for Slices setting]

Hi WaveF, 

Thanks for the suggestion!

Lee

[Why Is Text Pixelated?]

Hi lbohen,

Would it be possible to send us a copy of the document so we can investigate this further.

https://www.dropbox.com/request/qmvOtHYfHC8xEPXNSeo5

Lee

 

[Mask layer acting up]

Hi AffinityNoob, welcome to the forums!

I think you may have altered this section in the assistant dialogue box (found mid right of the toolbar), changing it back to how it is below should resolve this for you.

Lee

[Photo crashing when working with layers (split)]

Hi Scrollsgeek, welcome to the forum.

How often are you fully restarting your iPad (https://support.apple.com/en-gb/HT210631) , and does it happen immediately after a fresh boot prior to running other software?

Have you tried a fresh installation of the software?

Lee

[Installing Nik on Affinity Photo]

15 minutes ago, Stolzy said:

I've done that three or four times with the same result.

I can only suggest reaching out to the creator of the software. As much as we can try to assist, we can't support third party software and it's down to them to ensure it works for the platforms they sell it for.