Lee_T

Hi Mainecoon364, Could you try restarting the iPad with your keyboard disconnected. Lee

Hi Hangman, I'm unable to recreate your issue in any way, is it something that happens often/after a restart?? I've asked the documentation team to clarify the "create a new document from an image" section. Lee

Hi calebcudjoe, Could you possibly send the RAW file to this location for testing: https://www.dropbox.com/request/Ap1LfjCrGRN5nFRZBHC0 Lee

Hi Ezbaze, Thanks, as mentioned in the other thread, this has been logged, once logged a bug doesn't need reposting even if reported outside of this section of the forum. Lee

Hi Sam LaGargouille, Could you please try fully uninstalling the software and try a fresh installation. Lee

Hi Paul, As per the other thread this has now been logged as a bug for the developers to take a look. Lee

Hi Filler123456, Paul, Thanks for your information on this, it's been logged as a bug for the developers to take a look. Lee

Hi Ezbaze, I've logged an improvement suggesting we unify the design language on these functions. Lee

Hi Ezbaze, Thanks for this information, i've logged it with the devs to take a look at. Lee

Hi joe_l, Thanks for this, I've created a bug report. Lee

Hi ndr42, Apologies for the delay in responding. I've noticed that shift command #/' is not actually recognised by the operating systems keyboard viewer on OSX as a valid button press (it's as far as i know one of the only combinations that does not register). So I'm thinking there is a conflict between OSX's reserved keyboard shortcuts of which there are -many- I recommend looking at this list to avoid using OS reserved shortcuts, I'm not sure if a German specific shortcut list exists though. https://support.apple.com/en-gb/HT201236 Lee

Opening your full project on both my PC (i9-11900, 3070ti, 32gb ram) and iMac pro 32gb to their knees somewhat. I've tested the document with some optimisation on the 7.5gb compressed (90+Gb uncompressed) collection of 680+ images. Using a batch job in photo I resized to a max of 1500px wide instead of around 5000px for most which should be fine for printing at 300dpi as the largest images physical size on your document is approx. 5 inches wide (300px*5=1500px). This improved things dramatically. As you can imagine, the large amount of extra unused information is considerably slowing your documents performance. To resize the images in Photo you can create a batch job and limit the X axis, and save the resized images to a new folder. Once done, move the old referenced image folder to a new location and reload your document. On launch, you will be prompted for missing files, point to the new folder, then once linked, Ctrl A to select all the images in the resource manager and update all images. Obviously if you do not have Affinity Photo, 3rd party tools can be used instead. Lee

Hi KatherynAbby, Could you please try uninstalling the software fully and redownloading from the website, preferably using the opposite installer to the one you have previously installed, ie the MSIX in your case. Lee

I cannot say, however I would recommend signing up to our beta program for new releases, where once a new beta build arrives you can test and report the issues that occur to help with compatibility of the final build. Lee

Apologies, i missed that you were on OSX 14, at present Sonoma is not a supported OS. https://affinity.serif.com/en-gb/photo/full-feature-list/ Lee

What are your system specs @MasterPitt? (CPU/GPU/RAM) Lee

Hi Macwelshman, We've just released an update (2.1.1) could you please test on this and post the crash report again if this still happens. Lee

Hi MasterPitt, Could you please send those files to this dropbox link: https://www.dropbox.com/request/13LSOwWRQ42Ab0TZm3gd Lee

Hi Mainecoon364, It seems you are looking for the snapping options. You can read all about them here, and they will help you to position lines accurately on your shapes. https://affinity.help/photo2ipad/English.lproj/contents.xml?page=pages/DesignAids/snapping.html?title=Snapping https://affinity.help/photo2ipad/English.lproj/contents.xml?page=pages/DesignAids/curveSnapping.html?title=Curve snapping Lee

Hi sjxn, welcome to the forums. Could you expand a little on your issue, or show a video of the behaviour you are encountering? Lee

Hi , Thanks for the information, this bug has been reported and we are hoping to resolve this as soon as we can. Lee

Hi jkilin, This issue looks to have been resolved and was included on a previous patch. Could you check to ensure you have the latest version installed? Lee

Hi Return, Ezbaze, Thanks for the information on this, I've confirmed and reported the issue as a bug. Lee

Hi MikeTO, Thanks for these, I've forwarded these to the docs team. Lee

I've logged this as a bug for the devs to take a look at. Lee