white flash
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Posts posted by white flash
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On 10/6/2023 at 5:09 PM, Dan C said:
Hi @white flash,
Sorry to hear you're having trouble!
I can confirm that the Affinity apps have no control over files/folders that aren't currently open within the application and therefore have no way of deleting or editing files/folders from your PC that aren't actively in use within Affinity.
I do note that you mention you've been able to replicate this with your specific workflow, however unfortunately I don't fully understand the steps you are taking.
Can you please provide a screen recording showing the exact steps you are following, including;
- the folders you are creating,
- the files you are editing,
- how you are opening/saving/closing these files within Affinity
- exactly what you are doing when the files/folders disappear
If you're unsure how to take a screen recording, please check out our FAQ linked below -
Many thanks in advance!
Hello,
unfortunately I´m not allowed to do a screen recording with the data I used because of the personality rights of the customers on the photos; since I would reveal the name of the customer, I really can´t do that. However, I can try to describe the problem again as precise as possible.
First, I open the windows explorer and create a sub-folder in the folder where my photos are. There, I want to store the smaller photos I created in Affinity. Then, I open Affinity and mark the files I want to work on in Affinity in the open windows explorer and drag them over to the open Affinity-App (I didn´t open the files via Affinity!).
Now I work on the photos, save the changes in the original file via Strg+Alt+S. Then I use my 1-step-macro to change the width and height of the document ("Dokumentgröße ändern") into 1200 x 800 pixel, pull my watermark into the photo from the desktop, position it and I save the small version in the folder I created beforehand via "Datei / exportieren". The first time I have to choose the folder, the second time Affinity remembers the path.
I can repeat this ca. 6-10 times, then the path is gone and when I take a look in the windows explorer, the folder I created is gone and can´t be found even in the trashbin.
Saving files in the folder with the original photos works.
What may be important, too: This happened directly after installing the latest version of Affinity. The laptop wasn´t rebooted after the installation.
Greetings,
G.
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Hello,
two or three hours ago I installed the latest Affinity-Update on my Laptop.
I want to retouche ca. 20 photos and save the result (additionaly) in a smaller version in a new folder. Do do it, I created the new folder, the I dragged the photo files into affinity and worked on them. The changes, I saved in the original photo (jpg). I was able to retouche ca. 10 photos this way. Then the newly created folder with the smaller versions disappeared without a trace. The changes in the original photos have been saved successfully.
To find the bug, I checked if there are hidden files in the folder, I made a virus check and I checked the hard drive for damage, too. Everything was negative. I tried to find the files with the help of the windows search and didn´t find them.
The path to the folder with the smaller files was saved in Affinity the whole time up to the point where the folder disappeared. I noticed the disappearance of the folder when the path was gone. When I opened the windows explorer to check why the path wasn´t there in affinity any more, the folder with the smaller files was gone.
I tried this twice, the second time I created the folder somewhere else with a different name.
Before the update, I didn´t have this problem. This way I can´t work.
Greetings
G.
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Hello John,
The makro panel is not a standard element, so I had to activate it first. I have to give new names to the makros, that’s uncomfortable. I can’t just import them, which was my goal.
My operating system is windows 10, platform is a laptop pc.
greetingsgunda
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Hi!
I want to import several makros to my library. They are displayed on the data source (usb-stick), their file type is *.afmacro, but in Affinity they are invisible. In order to import them, I use the menu „makros importieren“, AFMACROS is preselected and can not be changed.
What could be wrong here?
Regards

Files and folder disappear without a trace since the latest Affinity update
in V2 Bugs found on Windows
Posted
In the meantime, I tried to work on the files again, and I created a new folder. Now it works, I changed and saved ca. 20 photos and the folder did not disappear again. To be sure there is no severe problem with the laptop, I immediately checked the hardware (ssd) last week. There was no problem.
I suppose the reason for this problem is that I worked with Affinity directly after I installed version 2.2 without rebooting the laptop first. As far as I remember, I worked with Affinity starting itself after the installation. I have installed other apps where it´s necessary to manually turn off the protection from windows against viruses ("Geschützter Ordnerzugriff") to be able to install new versions. This, I did not need to do to install Affinity 2.2. But maybe Windows interfered here and it has something to do with the RAM (?, "Arbeitsspeicher") that it was possible to save several files before; when the "Arbeitsspeicher" was at its limit, the path disappeared and the folder and files were gone.
Greetings,
G.