MWK
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Posts posted by MWK
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Application Temporarily Hangs
macOS
macOS: version 10.15.2Hardware
iMac: Retina 4K, 21.5, 2017 / 3.6 GHz Quad-core Intel core i7 / Radeon Pro 560 4 GBApplication
Publisher version 1.7.3Attachment
Affinity Publisher Wakeups Resource Diag.zipSometimes when closing Affinity Publisher the beach ball will spin for a brief period of time (hang).
Not sure if it is related but get a Publisher wakeups resource diag report in diagnostic reports while using the application.
Regards,
Maury
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Application Hang macOS - Designer
Computer: iMac Retina 4K, 21.5, 2017, Radeon Pro 560 4 GB
macOS: 10.14.6 (all updates)
Designer: 1.7.2Used the Duplicate command to copy a simple rectangular shape. After using Command J four (4) times I used Command S to save the recent changes.
The application hung with a spinning beach ball and had to force quit to recover.Report attached:
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Hi Jon P:
Thanks for looking into this problem.
Known it is problematic when you can not recreate the issue but it always occurs for me.1 hour ago, Jon P said:Do you find this happens with any table from Pages?
Yes the problem occurs with any Pages document. I just created a new Pages document and the same problem occurred.
Not sure what information would help, to recap.
I can paste the text into a Publisher cell without a problem. The crash occurs for me every time I do this:
- Hover over an existing column and click on the arrow icon to display the following options:
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Autofit Column to Contents
When I select the above option the program will cash.
Test today with new Pages document.
- Create new Pages document and Select Insert>Table> Basic.
- Type a word into a cell and select just the word.
- Copy with command C.
- Create new Publisher document.
- Use the Table Tool to create a table. [Table is the only thing in the document]
- Select a cell in the table and paste text without formatting. [So far no crash]
- Select the arrow icon at top of column and click “Autofit Column to Contents”.
- Program crashes.
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Affinity Publisher
Coping and Pasting text into a table cell cashes program- Are you using the latest release version? Yes / 1.7.2
- Can you reproduce it? Yes
- Does it happen for a new document? Yes
- If you cannot provide a sample document then please give an accurate description of the problem for example it should include most of the following:
Computer: iMac Retina 4K, 21.5 inch 2017, Radeon Pro 560 4 GB
macOS: Mojave 10.14.6 (all updates)
Pages: 8.1 (6369)Using information from an Apple Pages table.
Please note that I am copying and pasting individual cells, not the complete table.- Highlight text in the table cell
- Copy text with Command C
- Select cell in Publisher table
- Paste text as unformatted text
- Click in column heading to adjust column width to fit text.
- Program crashes.
In general coping and pasting text from a Pages table does not work.
The application will also crash if:
Copy multiple Pages cells and paste them into multiple Publisher cells.
Crash report attached -
Hi jhazel0705:
Checkout the tutorial. It may show you what the problem is.
Uplift Epic Skies (1.6 Bonus Content) - YouTube / Vimeo (New; 2nd November)
Link: https://vimeo.com/240834026
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Affinity Utility Application
It would be nice to have a standalone utility that would support all the Affinity applications, current and future.
This utility could be as simple or elaborate as you would like to make it.
Some suggestions for this utility would be:
Move the application help system for each application to this utility.
Currently when the help file is open it is always on top of the application window. If you would like to see the help window and work on the application at the same time you can not do it.
Moving the help system to another application should allow you to have the help window and application window open at the same time and move between the two easily.
Have the ability to bookmark a section.
Have the ability to annotate a section.
Have a user configured section, personal help file notes, etc.
Ability to provide updates at anytime independent from application updates.
Save restore and manage all application customization settings
I do very little program customization since historical I always seem to loose the settings at some point. If you have made a lot of customization and have everything just like you want it, getting everything back can be a very time consuming job.
If the customization settings were managed by a separate utility this would reduce the possibility of losing these settings when the programs are upgraded or a reinstall is required.
Have the ability to save settings.
Have list of saved configurations and ability to restore from the list. If you try sometime and do not like it you can go back to a previous configuration.
Backup file system
Save snap-shots of files.
Manually backup and restore files.
Simple and easy way for the user to backup and restore files created by the application.
Ability to save the original file in photo before developing or making changes.
Save manage and install brushes
Program diagnostics
Notes to assist user with troubleshooting problems
Diagnostic applications
Just some things to think about.
App launch causes bouncing icons in dock and slow opening
in V2 Bugs found on macOS
Posted
Hi:
Mac
Retina 4K, 21.5-inch, 2017 (Intel)
Processor: 3.6 GHz Quad-Core Intel Core i7
Graphics: Radeon Pro 560 4 GB
macOS: Ventura 13.6.5
Hardware acceleration: On Metal
US - English
Publisher 2 2.4.0
Designer 2 2.4.0
Photo 2 2.4.0
Problem
App launch causes bouncing icons in dock and slow opening (hanging).
From the console log
error 09:46:04.962502-0400 taskgated-helper com.seriflabs.affinitydesigner2: Unsatisfied entitlements: com.apple.security.application-groups
error 09:46:04.962532-0400 taskgated-helper Disallowing: com.seriflabs.affinitydesigner2
This problem affects all apps but I am reporting it when opening Designer 2 since the attached logs are from Designer 2.
See above
Yes, but it is totally random and intermittent.
Not related to documents or new documents.
So today after booting the computer I opened Publisher 2 which caused the icons to bounce and app to hang. I then opened the console and started streaming messages. With the console logging, I opened Designer 2 which also caused the icons to bounce and app to hang.
The console log included error messages being caused by Designer 2 at the 09:46:04.962502-0400 and 09:46:04.962532-0400 timestamp as shown above. The console log also contains other messages related to Designer 2.
It would appear that these errors are causing the bouncing icon and slow opening (hanging).
For comparison, I again used the console to log Designer 2 being opened normally. The Console 2 All.txt file contains these messages.
Hope these logs can assist in resolving this problem since it is a major nuisance on some days.
The attached console zip file contains the console log output in text files.
Console All.txt is the complete output from the console when Designer 2 had a problem.
Console Error.txt is the error messages only from the console when Designer 2 had a problem.
Console Activities.txt is activities from the console when Designer 2 had a problem.
Console 2 All.txt is is the complete output from the console when Designer 2 opened normally.
Regards,
Maury
Console.zip