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Lycorvinus

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  1. Lycorvinus
    I don't think there is much to be expected from AMD at this point tbh. They seem to either not be able to solve it, or they have other stuff higher on the agenda.
  2. Lycorvinus
    It seems like there are big quality differences in their support work. Other than trying to make the problems look smaller than they are or straight up saying everything runs as expected, when it isn't. They have not been very helpful in my requests. Hopefully that changes soon. But a bad customer support is one of the things that drives me away from a company...That said, if i never need it, because the products run fine, i would never find out.
  3. Lycorvinus
    I don't. I always bought the parts which seemed to offer the best bang for the buck for my use case. But i have had so many problems with this hardware and all AMD is saying to this: "I am sorry you experience these problems, but our hardware and software is fine." When it clearly is not. For the near future, if i need to get new parts, they just won't be from that company, until they fix the way they deal with bugs or problems. Has nothing to do with brand loyalty or anything else. But apart from writing them texts, which they seem to not really care for at all, this is a way i can show them as a customer, that they are not doing a good job. 8 Months for fixing a hardware acceleration problem and neglecting it half way through is really really bad practice.
  4. Lycorvinus
    They told me that they rejected the problem so far, because they could not reproduce it. They basically also said, that they would only work on it, if they can reproduce it. But given that they told you they are working on it in August 21 i have little to no hope. I really wonder why they do not even seem to be able to provide a decent driver/software at all but pretent everything is fine... Guess my next machine won't be using any AMD parts. I am really disappointed in them and their way to deal with problems.
  5. Lycorvinus
    Yeah, i found them aswell. I think the L3 Cache Bug with Windows 11 shows a lot how AMD handles problems Mostly with denial, until it is no longer possible.
  6. Lycorvinus
    I guess there are still no news about any progress in this topic? I have gotten AMD far enough to recognize the problem in a Support Request though, so far they thought everything was alright. They even told me that allegedly nobody told them so far... So who knows, there might be hope in the future.
  7.    nitro912gr reacted to a post in a topic: AMD Radeon RX Hardware Acceleration
  8. Lycorvinus
    AMD released a new Chipset Driver a few days ago and today a new GPU driver. Is there any hope that they have fixed their OpenCL kernel compiler? I am uncertain, because i couldn't find it being mentioned in the release notes.
  9. Lycorvinus
    Seems like! Thanks for the clarification. I am going to follow nitros advice now
  10.    nitro912gr reacted to a post in a topic: AMD Radeon RX Hardware Acceleration
  11. Lycorvinus
    But that post is more than 7 months old now. And i recently was in contact with the AMD support and they hinted, that they seem to think it is Serifs turn to fix that.
  12. Lycorvinus
    Might be true. I just know from my experience, that in the past, i never had such problems with nvidia unless it was a brand new released GPU. But in the past i also did not use Serif products. So who knows But clarification and a proper statement would be pretty nice at this point.
  13. Lycorvinus
    It would really nice, from a customers standpoint, to not have to buy certain brands to have a working system for media editing. I won't be able to tell which company is to blame for the lack of the fix. But At this point it starts to get a bit odd. According to AMD every software runs as planned wit hardware acceleration enabled. When i told them it does not, they told me that if "a few softwares don't it is on their end". And from what i read here is, that Serif seems to think the problem is on AMDs end. Which leaves the customer in the dust. Really disappointing, i was hopeing that in 2022, i would not be forced to buy Nvidia products when i want to have hardwar acceleration in software. Or different editing softwares...
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