mec2204

Oh WOW! No wonder I was having issues 😅 That's insane! The duplicated layers were probably from all the c/p and freezing/saving of the doc. Wow. THANK YOU SO SO MUCH for getting to the bottom of this, spending your time to downsize this file, and explaining step by step what you did to fix it, I can't thank you enough! 🤗 I have no issues working on the document now. I haven't used these editing programs in so long...clearly out of touch. You're a rockstar! Have a wonderful weekend!

Uploaded! Thanks for taking a look

Thanks for all your support, but I'm still having the same problem on the Beta program. No issues starting a new project, editing, etc. but when I returned to my original project to test it out it keeps freezing/not responding. Is is possible that specific file is "corrupt"? I can't even copy a layer without it freezing. It has a lot of layers on it, it takes a good minute to load. I don't have a crash report to provide because I don't find any new ones available.

It's updated and it did not Will moving back to Windows 10 do anything?

Hello! Thanks for speedy response. My computer uses Intel(R) Iris(R) Xe Graphics - it's 11th Gen i7-1185G7 @3.00GHz, in case that's useful for you.

I am having the same issue shared in #1, but am using W11. Started happening about a week ago, just after I bought the software I've had two system updates since then. No issues before that on the 10-day trail. Brand new laptop, high ram, checked and definitely not related to any third part software that I am aware from reading other posts. Turned off Hardware Acceleration, still crashing. I can do nothing on this software at this time. In my last attempt to see what happens when it freezes/crashes, I left the computer and program on to see if it would 'unfreeze'. Surprisingly it did...after 25 minutes. 7db97b70-3240-414f-85af-3ae641e65dbc.dmp