[Locked pixel layer can still be selected on canvas if bottom layer]

Hi @chessboard,

I've been able to replicate this issue with locked pixel layers and it has now been logged with the developers for resolution.

I was also able to replicate this behaviour in V1, however in both versions it seemingly only affects pixel layers.

[Possible bug in Affinity Photo]

Hi @Monaslunch welcome to the forums,

I would initially suggest disabling hardware acceleration under Edit > Preferences > Performance > Restart the app and then try your workflow again.

[Mouse pointer not changing shape correctly. (Inpainting Tool)]

Hi @BruceFerjulian,

This is currently logged with the development team against V2 for resolution, your report has been added for consideration.

[Is this how the Grid Settings button should behave?]

Hi @STGM,

As far as i'm aware this is by design, the snapping options/magnet icon is pressed in when it's enabled, the preview mode won't show as pressed in unless preview mode has been enabled (Long press on the button > Top option to toggle preview mode) at which point it will show pressed in. The other options such as the grid under the preview menu shouldn't show the preview icon as pressed in since they are the opposite of what should be showed when this is enabled.

https://affinity.help/designer2ipad/English.lproj/pages/DesignAids/previewMode.html

[procedural texture filter, CMYK, M does not work]

Hi @NotMyFault,

I've now logged your issues with the developers for resolution.

[Publisher V2/export in PDF impossible]

Bonjour @AngeliqueG

Pourriez-vous me fournir le PDF dont l'exportation échoue, ainsi qu'une capture d'écran complète de vos paramètres d'exportation ? J'ai fourni un lien dropbox privé ci-dessous pour les téléchargements.

https://www.dropbox.com/request/oyhUx99Ca738PvOCbJgy

Merci beaucoup

[Text Wrap outlines/fields offset entire columns in legacy files]

Hi @Ravager Zero,

After opening your .afpackage file and re-linking all your .afdesign files in Pub V2 i'm not experiencing the same offset/text issues as demonstrated in your screenshots, everything appears to be fine within your file.

However, I noticed that I can't open your .afpackage file in V1 since it was saved out of V2, therefore I would like to request if you could upload an .afpackage file that has been saved out of V1 which experiences this issue, so I can then try and replicate this issue when opening it in V2.

Best practice for uploading would be to save your .afpackage contents to a folder as standard, and then right click the folder in finder > 'Compress [FileName]' and then upload the zipped file to the forums.

Many thanks

[Contextual Tooltips in the centre of the screen cut off]

Hi @Image Surgery,

This issue has been previously logged with the development for resolution, along with the 'authomatically' typo within the help, I've added your report.

[Non-digit inputs in numerical input widget not working]

Hi @Image Surgery welcome to the forums,

Many thanks for providing detail, I can confirm i've replicated your issues and this has now been logged with the developers.

[Deleting objects causes a crash and I lose my toolbars after restart.]

Hi @Candi Mann welcome to the forums,

If this is a crash you're able to replicate could you provide us with a screen recording which demonstrates the steps leading up to the crash?

Could you also provide us with a crash report?

Screen Recording Guide: https://support.apple.com/en-gb/HT208721

Many thanks

[Grid Not Showing When New Document Selected.]

Hi @Gerry Fraiberg,

I've moved this thread over to the feature requests board, as it fits better here as a request for functionality. 🙂

[Can't save my documents - "Save failed because the file could not be written to"]

Hi @Alex_M,

We do currently have an issue logged with the developers regarding this, i'll add your report details for consideration.

[Affinity Publisher Crashes When Using Autoflow Text]

Welcome to the forums @trainerkelly,

Are you encountering the app crashing when trying to auto flow a specific text file or does this happen regardless of what text you try and auto flow? Could you possibly provide me with an .afpub document that you're experiencing this issue on so I can try and replicate your issue?

Private dropbox link for uploads: https://www.dropbox.com/request/52Z6cYHBwbFQDVK41p09

Many thanks

 

[Win 10 Affinity Photo 2 won't start]

welcome to the forums @rickbm,

17 hours ago, rickbm said:

Unfortunately, mine won't start as well. Bought it 3 days ago. I'm really hoping that this can be solved, or else it will be $99 not so well spended.

At what point are you experiencing the app crash, are you able to get the app past the start/splash screen before it crashes, does the crash occur when opening files within the app? Could you provide a crash report?

On 11/28/2022 at 1:50 AM, leotch said:

After many failed attempts with the awful new installer, i finally managed to get Photo v2 to install, but it's useless. I cant do anything without it crashing. No error messages. Try editing a simple jpeg or other bitmap and it just crashes. What the heck is going on with this release ?

Are you able to open these JPEG/PNG/TIFF files or does the app immediately crash upon opening them? If this is the case, I've had some users have report success by resetting the app to it's default settings (Note: this will reset all custom content across the installed affinity apps):

1. Close down All Affinity Apps
2. From the start menu/desktop hold down CTRL and Launch Photo 2 whilst still holding down CTRL
3. This will prompt a 'Clear User Data' menu, tick 'Affinity Photo 2' and 'All Affinity Apps' to tick all boxes on screen (Do not tick deactivate Affinity 2 apps at the bottom)
4. Press 'Clear', the app will now launch. Try opening a file again.

 

[HSL slider glitch]

Apologies on the late reply, new dropbox link below:

https://www.dropbox.com/request/9FHFuy7RcJRCWZOFKBtC

[Phone mockup what distorts image what drag to it.]

11 minutes ago, MxHeppa said:

but these i cannot put image to perspective. i think there is also tools for this or does i remember wrong?

One of the mesh warp presets is for perspective (can be found along the context toolbar or via the layers panel mesh warp button).

In Photo 2 there is the perspective tool for pixel layers: https://affinity.help/photo2/English.lproj/pages/SizeTransform/perspective.html

 

[Problems Importing Graphs Created in Python/Matplotlib]

Hi @Joe2 welcome to the forums,

I've now logged your issue with the development team  🙂

[Slow exported to palletised PNG]

Hi @NotMyFault,

After comparing V1/V2 export times on a few different sample images using Palletised Automatic and Greyscale 256 Export settings i'm getting near identical export times for each image, this was on an intel Mac on Monterey, i'm yet to try this on an M1. Is this something you have only noticed in V2?

If so, could you possibly provide me with a sample image and advise what export settings you're using?

Many thanks 🙂

[Compounds not working with (even converted) text]

Hi @4dimage,

Many thanks for linking your topic on this as i'm able to replicate this issue using your file and since my previous post on a new document using Arial Text converted to curves. This is currently logged with the developers, I've added both report(s) and additional details for consideration.

[Missing checkboxes while using StudioLink]

Hi @iulian,

Thanks to all for providing additional detail on this issue, I've been able to replicate this on Designer/Publisher (Strangely not on Photo) and this has now been logged with the developers. 🙂

[Screen refresh (moved)]

12 minutes ago, MikeTO said:

The bounding boxes and size handles also disappear when I select the View tool (hand icon) even if the page isn't being moved or scaled but I assume that is as designed.

Thanks, it's not something i've noticed before but this is the same for me with the hand/view tool selected, so this is likely by design but i'll confirm. I've also noticed that OP is not using the Mouse wheel/Cursor to zoom/pan from what I can tell, when I use the CMD shortcut keys to zoom it does disappear for a split second and then redraw.

[Sharphen crast]

Hallo @wim,

Ik ondervind geen enkel probleem met het destructieve Unsharp Mask of de Live-filterversie. Ben je dit tegengekomen in meerdere verschillende bestanden?

Zo ja, zou je kunnen proberen Hardwareversnelling uit te schakelen onder Bewerken > Voorkeuren > Prestaties en de app opnieuw te starten voordat je het opnieuw toepast.

Als het alleen in een enkel bestand voorkomt, kunt u mij dan het bestand bezorgen? Ik kan indien nodig een privé-uploadlink geven.

Erg bedankt.

[Screen refresh (moved)]

Hi @ericGa,

I've not been able to replicate this yet, panning/zooming on pages retains the text frame(s) bounding boxes, even with them deselected. Could you confirm if disabling Hardware Acceleration (Preferences > Performance > Untick> Reset App) resolves this? Additionally, could you send a screenshot of your 'About This Mac' Specs?

Many thanks!

[Compounds not working with (even converted) text]

Hi @maxen,

I've not been able to replicate your issue yet with subtractive compounds on text/curves on a new document, could you confirm if disabling Hardware Acceleration resolves this (Edit > Preferences > Performance > Untick > Reset App). If not, could you provide me with the file you're encountering the issue on? I can provide a private upload link if need.

Many thanks!

[Shows recent colors when adding fill color to Palette]

Hi @JoshB welcome to the forums,

This issue has been previously logged with the developers for resolution, I've added your report for consideration. 🙂