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Fano

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  1. Hi! I just got a new Laptop where I want to setup my Affinity products. I can install and use the products (Photo, Designer, Publisher) but I can not login into my account. The error message I get is Timeout while waiting for registration service "ready" notification. First I though that there is maybe just some kind of error in the Serif cloud infrastructure but the error is there since multiple days. Because of that I assume the problem is somewhere in my setup. Here is a screenshot of the cited error: Some infos about my system: No special anti-virus or firewall except the standard windows-defender stuff Same error on Photo, Designer and Publisher Non-windows-store version Affinity Photo version: 1.10.4.1198 Windows version: Windows 11 Pro, Version 21H2, Build 22000.434 System language: German Default Browser: Firefox 96.0.1 Hardware: Dell XPS-15 9510 64 GB RAM 11th Gen Intel(R) Core(TM) i9-11900H @ 2.50GHz NVIDIA GeForce RTX 3050 Ti + Intel UHD Graphics Has somebody any idea how I could login into my account? Best Regards, Fano Edit: I just saw that this is a known bug. The workaround would be to run the App as administrator. I had not tried this yet. I do not know if the developers can reproduce the bug. If you (devs) want I will not run the workaround and give you more informations. I am primary a software-developer and know how annoying it could get if something is not reproachable
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